Characterizing User Search Intent and Behavior for Click Analysis in Sponsored Search

Interpreting user actions to better understand their needs provides an important tool for improving information access services. In the context of organic Web search, considerable effort has been made to model user behavior and infer query intent, with the goal of improving the overall user experience. Much less work has been done in the area of sponsored search, i.e., with respect to the advertisement links (ads) displayed on search result pages by many commercial search engines. This thesis develops and evaluates new models and methods required to interpret user browsing and click behavior and understand query intent in this very different context. The concern of the initial part of the thesis is on extending the query categories for commercial search and on inferring query intent, with a focus on two major tasks: i) enriching queries with contextual information obtained from search result pages returned for these queries, and ii) developing relatively simple methods for the reliable labeling of training data via crowdsourcing. A central idea of this thesis work is to study the impact of contextual factors (including query intent, ad placement, and page structure) on user behavior. Later, this information is incorporated into probabilistic models to evaluate the quality of advertisement links within the context that they are displayed in their history of appearance. In order to account for these factors, a number of query and location biases are proposed and formulated into a group of browsing and click models. To explore user intent and behavior and to evaluate the performance of the proposed models and methods, logs of query and click information provided for research purposes are used. Overall, query intent is found to have substantial impact on predictions of user click behavior in sponsored search. Predictions are further improved by considering ads in the context of the other ads displayed on a result page. The parameters of the browsing and click models are learned using an expectation maximization technique applied to click signals recorded in the logs. The initial motivation of the user to browse the ad list and their browsing persistence are found to be related to query intent and browsing/click behavior. Accommodating these biases along with the location bias in user models appear as effective contextual signals, improving the performance of the existing models

Data acquisition and cost-effective predictive modeling: targeting offers for electronic commerce

Electronic commerce is revolutionizing the way we think about data modeling, by making it possible to integrate the processes of (costly) data acquisition and model induction. The opportunity for improving modeling through costly data acquisition presents itself for a diverse set of electronic commerce modeling tasks, from personalization to customer lifetime value modeling; we illustrate with the running example of choosing offers to display to web-site visitors, which captures important aspects in a familiar setting. Considering data acquisition costs explicitly can allow the building of predictive models at significantly lower costs, and a modeler may be able to improve performance via new sources of information that previously were too expensive to consider. However, existing techniques for integrating modeling and data acquisition cannot deal with the rich environment that electronic commerce presents. We discuss several possible data acquisition settings, the challenges involved in the integration with modeling, and various research areas that may supply parts of an ultimate solution. We also present and demonstrate briefly a unified framework within which one can integrate acquisitions of different types, with any cost structure and any predictive modeling objectiveNYU, Stern School of Business, IOMS Department, Center for Digital Economy Researc

An Intensive Spectrum for Intention Mining Analysis

There is huge volume of data in the social networks. This data can be retrieved and integrated to extract useful meaning and come out with the insights which is called as intentions. This can be used in different fields like business, recommender systems, education, Scientific research, games, etc. Also, there are various intention mining techniques which can be applied to several fields as information retrieval, business, etc. There is no specific definition of intention mining and also there is very less existing literature present. Accordingly, there is need to conduct systematic literature review of the very recent research area. Understanding intention mining, purpose of intention mining, categories and techniques of intention mining is the need. The paper endorses a spectrum for intention mining so that further literature review of intention mining can be completed. We validate our work through dimensions, categories and techniques for intention mining

Do Organic Results Help or Hurt Sponsored Search Performance

We study the impact of changes in the competitors’ listings in organic search results on the performance of sponsored search advertisements. Using data from an online retailer’s keyword advertising campaign, we measure the impact of organic competition on both click-through rate and conversion rate of sponsored search advertisements. We find that an increase in organic competition leads to a decrease in the click performance of sponsored advertisements. However, organic competition helps the conversion performance of sponsored ads and leads to higher revenue. We also find that organic competition has a higher negative effect on click performance than does sponsored competition. Our results inform advertisers on how the presence of organic results influences the performance of their sponsored advertisements. Specifically, we show that organic competition acts as a substitute for clicks, but has a complementary effect on the conversion performance