Supervised and Unsupervised Transfer Learning for Question Answering

Although transfer learning has been shown to be successful for tasks like object and speech recognition, its applicability to question answering (QA) has yet to be well-studied. In this paper, we conduct extensive experiments to investigate the transferability of knowledge learned from a source QA dataset to a target dataset using two QA models. The performance of both models on a TOEFL listening comprehension test (Tseng et al., 2016) and MCTest (Richardson et al., 2013) is significantly improved via a simple transfer learning technique from MovieQA (Tapaswi et al., 2016). In particular, one of the models achieves the state-of-the-art on all target datasets; for the TOEFL listening comprehension test, it outperforms the previous best model by 7%. Finally, we show that transfer learning is helpful even in unsupervised scenarios when correct answers for target QA dataset examples are not available.Comment: To appear in NAACL HLT 2018 (long paper

Supervised Transfer Learning for Product Information Question Answering

Popular e-commerce websites such as Amazon offer community question answering systems for users to pose product related questions and experienced customers may provide answers voluntarily. In this paper, we show that the large volume of existing community question answering data can be beneficial when building a system for answering questions related to product facts and specifications. Our experimental results demonstrate that the performance of a model for answering questions related to products listed in the Home Depot website can be improved by a large margin via a simple transfer learning technique from an existing large-scale Amazon community question answering dataset. Transfer learning can result in an increase of about 10% in accuracy in the experimental setting where we restrict the size of the data of the target task used for training. As an application of this work, we integrate the best performing model trained in this work into a mobile-based shopping assistant and show its usefulness.Comment: 2018 17th IEEE International Conference on Machine Learning and Application