11,268 research outputs found
Hands-on haptics: exploring non-visual visualization using the sense of touch
No abstract available
Unremarkable AI: Fitting Intelligent Decision Support into Critical, Clinical Decision-Making Processes
Clinical decision support tools (DST) promise improved healthcare outcomes by
offering data-driven insights. While effective in lab settings, almost all DSTs
have failed in practice. Empirical research diagnosed poor contextual fit as
the cause. This paper describes the design and field evaluation of a radically
new form of DST. It automatically generates slides for clinicians' decision
meetings with subtly embedded machine prognostics. This design took inspiration
from the notion of "Unremarkable Computing", that by augmenting the users'
routines technology/AI can have significant importance for the users yet remain
unobtrusive. Our field evaluation suggests clinicians are more likely to
encounter and embrace such a DST. Drawing on their responses, we discuss the
importance and intricacies of finding the right level of unremarkableness in
DST design, and share lessons learned in prototyping critical AI systems as a
situated experience
Data, Data Everywhere, and Still Too Hard to Link: Insights from User Interactions with Diabetes Apps
For those with chronic conditions, such as Type 1 diabetes, smartphone apps offer the promise of an affordable, convenient, and personalized disease management tool. How- ever, despite significant academic research and commercial development in this area, diabetes apps still show low adoption rates and underwhelming clinical outcomes. Through user-interaction sessions with 16 people with Type 1 diabetes, we provide evidence that commonly used interfaces for diabetes self-management apps, while providing certain benefits, can fail to explicitly address the cognitive and emotional requirements of users. From analysis of these sessions with eight such user interface designs, we report on user requirements, as well as interface benefits, limitations, and then discuss the implications of these findings. Finally, with the goal of improving these apps, we identify 3 questions for designers, and review for each in turn: current shortcomings, relevant approaches, exposed challenges, and potential solutions
- …