China Healthcare ICT: Reinventing China’s National Healthcare System through Electronic Medical Records, Telecom Networks and Advanced IT Services

In January 2009 China announced a RMB 850 billion ($124 billion) stimulus package over three years to fundamentally reshape the nation\u27s healthcare sector. A key element of the plan is to modernize healthcare services with digital hospitalization, electronic medical records, and next-generation information networks. The goal is to dramatically improve healthcare service quality and, importantly, to enable virtual healthcare services that can overcome service disparities between rich areas and poor. But the lack of technical standardization complicates take-up and adoption of unified e-healthcare solutions. The stakes are high for the government and for international technology companies seeking position in this large and fast-moving market

Virtual sports governance: a figurational analysis of social network development and transformation during the ‘Workplace Challenge’ online programme

County Sports Partnerships (CSPs) epitomise the change from a government to governance approach in UK sports provision as their operation relies upon building networks and partnerships. This study evaluated a CSP led physical activity programme in the East of England entitled the ‘Workplace Challenge’ (WPC). The WPC utilises a website designed to engage people from workplaces in physical activity. Employees self-record their physical activity over an eight week period, with points awarded on the programme website for activity completed. The programme seeks to promote a peer-challenge culture with the provision of online leader boards and an interactive virtual platform. A figurational framework was employed to investigate how networks of real and virtual relationships operating at all levels of service delivery influenced programme uptake, participant engagement and programme efficacy. Interviews and social network analysis investigated the reach and uptake of the programme throughout these networks. The notion that humans should be considered interdependent plurals existing in fluid and dynamic power networks, or figurations, was principally applied in order to uncover how the messages promoted in the WPC were propagated, transformed or resisted by participants through both virtual and face-to-face networks of relationships. Findings indicated that embodied social relationships within workplaces created a competitive atmosphere, which motivated increases in physical activity and strong programme engagement. Where participants relied upon ‘virtual’ relationships with other participants the programme had weaker uptake and reduced influence on physical activity levels, indicating the importance of peer support and the power of peer observation on physical activity choices

+SPACES: Serious Games for Role-Playing Government Policies

The paper explores how role-play simulations can be used to support policy discussion and refinement in virtual worlds. Although the work described is set primarily within the context of policy formulation for government, the lessons learnt are applicable to online learning and collaboration within virtual environments. The paper describes how the +Spaces project is using both 2D and 3D virtual spaces to engage with citizens to explore issues relevant to new government policies. It also focuses on the most challenging part of the project, which is to provide environments that can simulate some of the complexities of real life. Some examples of different approaches to simulation in virtual spaces are provided and the issues associated with them are further examined. We conclude that the use of role-play simulations seem to offer the most benefits in terms of providing a generalizable framework for citizens to engage with real issues arising from future policy decisions. Role-plays have also been shown to be a useful tool for engaging learners in the complexities of real-world issues, often generating insights which would not be possible using more conventional techniques

Digital technology and governance in transition: The case of the British Library

Comment on the organizational consequences of the new information and communications technologies (ICTs) is pervaded by a powerful imagery of disaggregation and a tendency for ?virtual? forms of production to be seen as synonymous with the ?end? of bureaucracy. This paper questions the underlying assumptions of the ?virtual organization?, highlighting the historically enduring, diversified character of the bureaucratic form. The paper then presents case study findings on the web-based access to information resources now being provided by the British Library (BL). The case study evidence produces two main findings. First, radically decentralised virtual forms of service delivery are heavily dependent on new forms of capacity-building and information aggregation. Second, digital technology is embedded in an inherently contested and contradictory context of institutional change. Current developments in the management and control of digital rights are consistent with the commodification of the public sphere. However, the evidence also suggests that scholarly access to information resources is being significantly influenced by the ?information society? objectives of the BL and other institutional players within the network of UK research libraries

Choosing an organisational form: the case of collaborative procurement initiatives

This paper deals with different organisational forms of collaborative procurement and provides insight into when to use which form. Different forms from the literature are compared with empirical examples to give an overview of forms, which are then described in terms of strategy, skills and organisation. Whilst acknowledging variations, the paper distinguishes between two main forms: virtual networks and third-party organisations. Using empirical data and four theoretical perspectives (transaction cost economics, resource-based view, contingency theory, agency theory), the paper reflects on when which form can be used and presents an overall framework to help choose an organisational for

Epoch, Epistemology and the Virtual Organization

This paper engages with contemporary discussions of ?the virtual organization?. Starting with some influential accounts that were published in the 1990s, the paper highlights the continued significance of control ration alities in the increasingly dispersed and disaggregated organizations of the advanced industrial societies. The paper also takes issue with the ?epochalist? tendency to equate virtuality with the ?end of organization?, and it puts the case for a more historically situated view of technology in ?post bureaucratic? or ?virtualised? organizational settings

Agile and Pro-Active Public Administration as a Collaborative Networked Organization

In highly competitive, globalized economies and societies of always-on-line people intensively using the Internet and mobile phones, public administrations have to adapt to new challenges. Enterprises and citizens expect public administrations to be agile and pro-active to foster development. A way to achieve agility and pro-activity is application of a model of Collaborative Network Organizations in its two forms: Virtual Organizations (VO) and Virtual Organization Breeding Environments (VOBE). In the paper, advantages are shown of public administration playing a role of a Virtual Organization customer on the one hand, and a Virtual Organization member on the other hand. It is also shown how public administration playing a role of a Virtual Organization Breeding Environment may improve its agility and promote advanced technologies and management methods among local organizations. It is argued in the paper that public administration should provide a Virtual Organization Breeding Environment as a part of public services.Comment: 6 pages, 2 figure

Virtual public administration: improving public administration procedures through project management

The best way to contribute electronic and mobile Government is by creating a public administration network in virtual communities. This is essentially the definition of Virtual Public Administration (VPA). A virtual community (a good example of which would be the well acclaimed virtual reality world Second Life), could potentially provide the platform to offer improved public administration services. Arguably, the quality of these services to citizens and businesses in virtual communities are more competitive than in reality. Therefore, the social, economic and technological impact is more inquiring because we could potentially offer to the end users more motivation to join these communities. Furthermore the success of the VPA is based on the virtual project management application. Our paper examines, theoretically and empirically, how VPA could potentially contribute to better public administration services and how effective project management application could facilitate the proposed transition. The research strategy is based on a combination of qualitative and quantitative methodological approaches. In that respect pertinent data is been collected through both semi structured interviews and questionnaires, with executives and others, in the Greek and UK public administration sector. Preliminary theoretical results demonstrate the improvement achieved by integrating time in virtual and real worlds and by testing impact to the quality of service provided by public sector to citizens/businesses. To that end, our study provides both qualitative (statements of directors, observations) and quantitative (metrics) examples related to these improvements. Three UK based councils have agreed in principle to participate to the study. Furthermore, in Greece the General Inspector of Public Administration, the National University of Athens and others has also agreed to participate. Our paper concludes with the contribution of our work along with some interesting avenues for further research

Factors Affecting QoS in Tanzania Cellular Networks

Quality of service in cellular communication system is a topic that recently has raised much interest for many researchers. This paper presents the findings obtained from the study on factors affecting QoS in Tanzania cellular networks. The study was carried out in Dodoma Municipal, Tanzania. The study employed cross sectional research design. Information was gathered from structured questionnaire of 240 subscribers during the study of quality of service for the four leading cellular networks in Tanzania. Both qualitative and quantitative data from field survey were collected and analyzed using Statistical Package for Social Sciences and Excel software. The study findings show that the major factors that degrade QoS in Tanzania cellular networks are inadequate network infrastructure, lack of fairness from service providers and little efforts taken by the government in enforcing the national agreed standards. Other factors are lack of reliable end to end systems, geographical terrain, low quality handsets, poor government monitoring on standards and lack of subscriber skills and training.Comment: 7 Page