PENGARUH FAKTOR KONTEKSTUAL TERHADAP KREATIVITAS KARYAWAN BARIS DEPAN; MOTIVASI INTRINSIK SEBAGAI VARIABEL PEMEDIASI PADA RUMAH SAKIT UMUM DAERAH DR. ZAINOEL ABIDIN BANDA ACEH

ABSTRAKPenelitian ini bertujuan untuk mengukur pengaruh faktor kontekstual terhadap kreativitas karyawan baris depan dengan motivasi intrinsik sebagai variabel mediasi. Sampel yang digunakan dalam penelitian ini adalah karyawan baris depan Rumah Sakit Umum Daerah dr. Zainoel Abidin, Banda Aceh yang berjumlah 1.106 responden. Peralatan pengumpulan data yang digunakan pada penelitian ini adalah kuisioner. Teknik pengambilan sampel yang digunakan adalah sistematik random sampling. Sebanyak 151 kuisioner disebarkan dan hanya 133 kuisioner yang dapat terkumpulkan. Hierarchical Linear Modelling (HLM) digunakan sebagai metode analisis untuk mengetahui pengaruh dari semua variabel-variabel yang terlibat. Hasil penelitian menunjukkan: 1) Kompleksitas pekerjaan berpengaruh signifikan terhadap kreativitas karyawan baris depan Rumah Sakit Umum Daerah dr. Zainoel Abidin, Banda Aceh 2) Hubungan dengan Supervisor berpengaruh signifikan terhadap kreativitas karyawan baris depan Rumah Sakit Umum Daerah dr. Zainoel Abidin, Banda Aceh 3) Hubungan dengan Antar karyawan berpengaruh signifikan terhadap kreativitas karyawan baris depan Rumah Sakit Umum Daerah dr. Zainoel Abidin, Banda Aceh 4) Hubungan dengan Pelanggan berpengaruh signifikan terhadap kreativitas karyawan baris depan Rumah Sakit Umum Daerah dr. Zainoel Abidin, Banda Aceh. 5) Kompleksitas pekerjaan berpengaruh signifikan terhadap Motivasi Intinsik karyawan baris depan Rumah Sakit Umum Daerah dr. Zainoel Abidin, Banda Aceh 6) Hubungan dengan Supervisor berpengaruh signifikan terhadap Motivasi Intinsik karyawan baris depan Rumah Sakit Umum Daerah dr. Zainoel Abidin, Banda Aceh 7) Hubungan dengan Antar Karyawan berpengaruh signifikan terhadap Motivasi Intinsik karyawan baris depan Rumah Sakit Umum Daerah dr. Zainoel Abidin, Banda Aceh. 8) Hubungan dengan Pelanggan berpengaruh signifikan terhadap Motivasi Intinsik karyawan baris depan Rumah Sakit Umum Daerah dr. Zainoel Abidin, Banda Aceh. 9) Motivasi Intrinsik tidak berpengaruh signifikan terhadap kreativitas karyawan baris depan Rumah Sakit Umum Daerah dr. Zainoel Abidin, Banda Aceh. 10) Kompleksitas pekerjaan tidak berpengaruh signifikan terhadap kreativitas karyawan baris depan dengan Motivasi Intrinsik sebagai Variabel Pemediasi pada Rumah Sakit Umum Daerah dr.Zainoel Abidin, Banda Aceh. 11) Hubungan dengan Supervisor tidak berpengaruh signifikan terhadap kreativitas karyawan baris depan dengan Motivasi Intrinsik sebagai Variabel Pemediasi pada Rumah Sakit Umum Daerah dr.Zainoel Abidin, Banda Aceh. 12) Hubungan dengan Antar Karyawan tidak berpengaruh signifikan terhadap kreativitas karyawan baris depan dengan Motivasi Intrinsik sebagai Variabel Pemediasi pada Rumah Sakit Umum Daerah dr.Zainoel Abidin, Banda Aceh 13) Hubungan dengan Pelanggan tidak berpengaruh signifikan terhadap kreativitas karyawan baris depan dengan Motivasi Intrinsik sebagai Variabel Pemediasi pada Rumah Sakit Umum Daerah dr.Zainoel Abidin, Banda AcehKata kunci: Kompleksitas Pekerjaan, Hubungan dengan Supervisor, Hubungan dengan Antar Karyawan, Hubungan dengan Pelanggan, Motivasi Intrinsik dan Kreativitas Karyawan.ABSTRACTThis research aimed to measure the effect of contextual Factors of employee creativity in General Hospitasl dr. Zainoel Abidin, Banda Aceh with intrinsic motivation as mediating variabel. The sample used in this research are frontline employee in General Hospitasl dr. Zainoel Abidin, Banda Aceh which totaled 1.106 respondents. The instrument of collecting data in this research is questionnaire. Systematic random sampling was used as sampling technique. As much of 151 questionnaires distributed and only just 133 questionnaires could be collected. Hierarchical Linear Modelling (HLM) was used as a method of analysis to determine the effect of all variables involved in this research. The results are follows: 1) Job complexity significantly effect to employee ceativity of frontline employee in General Hospitasl dr. Zainoel Abidin, Banda Aceh. 2) Relationship with Supervisor significantly effect to employee ceativity of frontline employee in General Hospitasl dr. Zainoel Abidin, Banda Aceh. 3) Relatuionship with co-workers significantly effect to employee ceativity of frontline employee in General Hospitasl dr. Zainoel Abidin, Banda Aceh 4) Relationship with custumers significantly effect to employee ceativity of frontline employee in General Hospitasl dr. Zainoel Abidin, Banda Aceh. 5) Job complexity significantly effect to intrinsic motivation of frontline employee in General Hospitasl dr. Zainoel Abidin, Banda Aceh. 6) Relationship with Supervisor significantly effect to intrinsic motivation of frontline employee in General Hospitasl dr. Zainoel Abidin, Banda Aceh. And 7) Relationship with co-workers significantly effect to intrinsic motivation of frontline employee in General Hospitasl dr. Zainoel Abidin, Banda Aceh. 8) Relationship with custumers significantly effect to intrinsic motivation of frontline employee in General Hospitasl dr. Zainoel Abidin, Banda Aceh. 9) Intrinsic motivation not significantly effect to employee creativity of frontline employee in General Hospitasl dr. Zainoel Abidin, Banda Aceh. 10) Intrinsic motivation not significantly mediated job complexity to employee creativity of frontline employee in General Hospitasl dr. Zainoel Abidin, Banda Aceh. 11) Intrinsic motivation not significantly mediated relationship with supervisor to employee creativity of frontline employee in General Hospitasl dr. Zainoel Abidin, Banda Aceh. 12) Intrinsic motivation not significantly mediated relationship with co-workwers to employee creativity of frontline employee in General Hospitasl dr. Zainoel Abidin, Banda Aceh. 13) Intrinsic motivation not significantly mediated relationship with custumers to employee creativity of frontline employee in General Hospitasl dr. Zainoel Abidin, Banda Aceh.Keywords: Job complexity, Relationship with supervisor, Relationship with co-workers, Relationship with custumers, Inrinsic motivation and employee creativity

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