Implicit Measures of Lostness and Success in Web Navigation

In two studies, we investigated the ability of a variety of structural and temporal measures computed from a web navigation path to predict lostness and task success. The user’s task was to find requested target information on specified websites. The web navigation measures were based on counts of visits to web pages and other statistical properties of the web usage graph (such as compactness, stratum, and similarity to the optimal path). Subjective lostness was best predicted by similarity to the optimal path and time on task. The best overall predictor of success on individual tasks was similarity to the optimal path, but other predictors were sometimes superior depending on the particular web navigation task. These measures can be used to diagnose user navigational problems and to help identify problems in website design

Mining Missing Hyperlinks from Human Navigation Traces: A Case Study of Wikipedia

Hyperlinks are an essential feature of the World Wide Web. They are especially important for online encyclopedias such as Wikipedia: an article can often only be understood in the context of related articles, and hyperlinks make it easy to explore this context. But important links are often missing, and several methods have been proposed to alleviate this problem by learning a linking model based on the structure of the existing links. Here we propose a novel approach to identifying missing links in Wikipedia. We build on the fact that the ultimate purpose of Wikipedia links is to aid navigation. Rather than merely suggesting new links that are in tune with the structure of existing links, our method finds missing links that would immediately enhance Wikipedia's navigability. We leverage data sets of navigation paths collected through a Wikipedia-based human-computation game in which users must find a short path from a start to a target article by only clicking links encountered along the way. We harness human navigational traces to identify a set of candidates for missing links and then rank these candidates. Experiments show that our procedure identifies missing links of high quality

The Best Trail Algorithm for Assisted Navigation of Web Sites

We present an algorithm called the Best Trail Algorithm, which helps solve the hypertext navigation problem by automating the construction of memex-like trails through the corpus. The algorithm performs a probabilistic best-first expansion of a set of navigation trees to find relevant and compact trails. We describe the implementation of the algorithm, scoring methods for trails, filtering algorithms and a new metric called \emph{potential gain} which measures the potential of a page for future navigation opportunities.Comment: 11 pages, 11 figure

Characterizations of User Web Revisit Behavior

In this article we update and extend on earlier long-term studies on user's page revisit behavior. Revisits ar