Few-Shot NLG with Pre-Trained Language Model

Neural-based end-to-end approaches to natural language generation (NLG) from structured data or knowledge are data-hungry, making their adoption for real-world applications difficult with limited data. In this work, we propose the new task of \textit{few-shot natural language generation}. Motivated by how humans tend to summarize tabular data, we propose a simple yet effective approach and show that it not only demonstrates strong performance but also provides good generalization across domains. The design of the model architecture is based on two aspects: content selection from input data and language modeling to compose coherent sentences, which can be acquired from prior knowledge. With just 200 training examples, across multiple domains, we show that our approach achieves very reasonable performances and outperforms the strongest baseline by an average of over 8.0 BLEU points improvement. Our code and data can be found at \url{https://github.com/czyssrs/Few-Shot-NLG}Comment: ACL 202

Language Models as Few-Shot Learner for Task-Oriented Dialogue Systems

Task-oriented dialogue systems use four connected modules, namely, Natural Language Understanding (NLU), a Dialogue State Tracking (DST), Dialogue Policy (DP) and Natural Language Generation (NLG). A research challenge is to learn each module with the least amount of samples (i.e., few-shots) given the high cost related to the data collection. The most common and effective technique to solve this problem is transfer learning, where large language models, either pre-trained on text or task-specific data, are fine-tuned on the few samples. These methods require fine-tuning steps and a set of parameters for each task. Differently, language models, such as GPT-2 (Radford et al., 2019) and GPT-3 (Brown et al., 2020), allow few-shot learning by priming the model with few examples. In this paper, we evaluate the priming few-shot ability of language models in the NLU, DST, DP and NLG tasks. Importantly, we highlight the current limitations of this approach, and we discuss the possible implication for future work.Comment: Blog (https://andreamad8.github.io/few-shot-gpt/), Medium (https://medium.com/@madottoandrea/language-model-as-few-shot-learner-for-task-oriented-dialogue-systems-db4765796744) and Code (https://github.com/andreamad8/TASK-ORIENTED-LM-FEWSHOT

Few-shot Natural Language Generation for Task-Oriented Dialog

As a crucial component in task-oriented dialog systems, the Natural Language Generation (NLG) module converts a dialog act represented in a semantic form into a response in natural language. The success of traditional template-based or statistical models typically relies on heavily annotated data, which is infeasible for new domains. Therefore, it is pivotal for an NLG system to generalize well with limited labelled data in real applications. To this end, we present FewShotWoz, the first NLG benchmark to simulate the few-shot learning setting in task-oriented dialog systems. Further, we develop the SC-GPT model. It is pre-trained on a large set of annotated NLG corpus to acquire the controllable generation ability, and fine-tuned with only a few domain-specific labels to adapt to new domains. Experiments on FewShotWoz and the large Multi-Domain-WOZ datasets show that the proposed SC-GPT significantly outperforms existing methods, measured by various automatic metrics and human evaluations.Comment: Project website: https://aka.ms/scgpt ; Code and data: https://github.com/pengbaolin/SC-GP

Template Guided Text Generation for Task-Oriented Dialogue

Virtual assistants such as Google Assistant, Amazon Alexa, and Apple Siri enable users to interact with a large number of services and APIs on the web using natural language. In this work, we investigate two methods for Natural Language Generation (NLG) using a single domain-independent model across a large number of APIs. First, we propose a schema-guided approach which conditions the generation on a schema describing the API in natural language. Our second method investigates the use of a small number of templates, growing linearly in number of slots, to convey the semantics of the API. To generate utterances for an arbitrary slot combination, a few simple templates are first concatenated to give a semantically correct, but possibly incoherent and ungrammatical utterance. A pre-trained language model is subsequently employed to rewrite it into coherent, natural sounding text. Through automatic metrics and human evaluation, we show that our method improves over strong baselines, is robust to out-of-domain inputs and shows improved sample efficiency

Logic2Text: High-Fidelity Natural Language Generation from Logical Forms

Previous works on Natural Language Generation (NLG) from structured data have primarily focused on surface-level descriptions of record sequences. However, for complex structured data, e.g., multi-row tables, it is often desirable for an NLG system to describe interesting facts from logical inferences across records. If only provided with the table, it is hard for existing models to produce controllable and high-fidelity logical generations. In this work, we formulate logical level NLG as generation from logical forms in order to obtain controllable, high-fidelity, and faithful generations. We present a new large-scale dataset, \textsc{Logic2Text}, with 10,753 descriptions involving common logic types paired with the underlying logical forms. The logical forms show diversified graph structure of free schema, which poses great challenges on the model's ability to understand the semantics. We experiment on (1) Fully-supervised training with the full datasets, and (2) Few-shot setting, provided with hundreds of paired examples; We compare several popular generation models and analyze their performances. We hope our dataset can encourage research towards building an advanced NLG system capable of natural, faithful, and human-like generation. The dataset and code are available at https://github.com/czyssrs/Logic2Text.Comment: Findings of EMNLP 2020, 9 pages, 6 figure

Meta-Learning for Low-resource Natural Language Generation in Task-oriented Dialogue Systems

Natural language generation (NLG) is an essential component of task-oriented dialogue systems. Despite the recent success of neural approaches for NLG, they are typically developed for particular domains with rich annotated training examples. In this paper, we study NLG in a low-resource setting to generate sentences in new scenarios with handful training examples. We formulate the problem from a meta-learning perspective, and propose a generalized optimization-based approach (Meta-NLG) based on the well-recognized model-agnostic meta-learning (MAML) algorithm. Meta-NLG defines a set of meta tasks, and directly incorporates the objective of adapting to new low-resource NLG tasks into the meta-learning optimization process. Extensive experiments are conducted on a large multi-domain dataset (MultiWoz) with diverse linguistic variations. We show that Meta-NLG significantly outperforms other training procedures in various low-resource configurations. We analyze the results, and demonstrate that Meta-NLG adapts extremely fast and well to low-resource situations.Comment: Accepted as a full paper at IJCAI 201

SOLOIST: Building Task Bots at Scale with Transfer Learning and Machine Teaching

We present a new method SOLOIST that uses transfer learning and machine teaching to build task bots at scale. We parameterize classical modular task-oriented dialog systems using a Transformer-based auto-regressive language model, which subsumes different dialog modules into a single neural model. We pre-train, on heterogeneous dialog corpora, a task-grounded response generation model, which can generate dialog responses grounded in user goals and real-world knowledge for task completion. The pre-trained model can be efficiently adapted to accomplish new tasks with a handful of task-specific dialogs via machine teaching, where training samples are generated by human teachers interacting with the system. Experiments show that (i) SOLOIST creates new state-of-the-art on well-studied task-oriented dialog benchmarks, including CamRest676 and MultiWOZ; (ii) in the few-shot fine-tuning settings, SOLOIST significantly outperforms existing methods, and (iii) the use of machine teaching substantially reduces the labeling cost of fine-tuning. The pre-trained models and codes are available at https://aka.ms/soloist.Comment: 18 pages; To appear at TACL; Project Website: https://aka.ms/solois

Data Augmentation for Spoken Language Understanding via Pretrained Models

The training of spoken language understanding (SLU) models often faces the problem of data scarcity. In this paper, we put forward a data augmentation method with pretrained language models to boost the variability and accuracy of generated utterances. Furthermore, we investigate and propose solutions to two previously overlooked scenarios of data scarcity in SLU: i) Rich-in-Ontology: ontology information with numerous valid dialogue acts are given; ii) Rich-in-Utterance: a large number of unlabelled utterances are available. Empirical results show that our method can produce synthetic training data that boosts the performance of language understanding models in various scenarios.Comment: 6 pages, 1 figur

Zero-Shot Dialog Generation with Cross-Domain Latent Actions

This paper introduces zero-shot dialog generation (ZSDG), as a step towards neural dialog systems that can instantly generalize to new situations with minimal data. ZSDG enables an end-to-end generative dialog system to generalize to a new domain for which only a domain description is provided and no training dialogs are available. Then a novel learning framework, Action Matching, is proposed. This algorithm can learn a cross-domain embedding space that models the semantics of dialog responses which, in turn, lets a neural dialog generation model generalize to new domains. We evaluate our methods on a new synthetic dialog dataset, and an existing human-human dialog dataset. Results show that our method has superior performance in learning dialog models that rapidly adapt their behavior to new domains and suggests promising future research.Comment: Accepted as a long paper in SIGDIAL 201

Schema-Guided Natural Language Generation

Neural network based approaches to data-to-text natural language generation (NLG) have gained popularity in recent years, with the goal of generating a natural language prompt that accurately realizes an input meaning representation. To facilitate the training of neural network models, researchers created large datasets of paired utterances and their meaning representations. However, the creation of such datasets is an arduous task and they mostly consist of simple meaning representations composed of slot and value tokens to be realized. These representations do not include any contextual information that an NLG system can use when trying to generalize, such as domain information and descriptions of slots and values. In this paper, we present the novel task of Schema-Guided Natural Language Generation (SG-NLG). Here, the goal is still to generate a natural language prompt, but in SG-NLG, the input MRs are paired with rich schemata providing contextual information. To generate a dataset for SG-NLG we re-purpose an existing dataset for another task: dialog state tracking, which includes a large and rich schema spanning multiple different attributes, including information about the domain, user intent, and slot descriptions. We train different state-of-the-art models for neural natural language generation on this dataset and show that in many cases, including rich schema information allows our models to produce higher quality outputs both in terms of semantics and diversity. We also conduct experiments comparing model performance on seen versus unseen domains, and present a human evaluation demonstrating high ratings for overall output quality.Comment: Accepted as a long paper at INLG 202