Skills for multiagency responses to international crises

Overview Australian responses to international, complex emergencies and humanitarian crises, generated by natural disaster, conflicts or incidents, demand the coordinated responses of multiple civil-military-police actors and agencies. A scoping study of Australian government agency training needs in the latter half of 2013 indicated that stakeholder agencies continue to have difficulty in identifying and developing individual skills to enable people to operate effectively in a high-pressure crisis environment that requires an integrated civil-military-police response. Agencies highlighted the need to develop a ‘whole-of-government’ set of skills for civil-military-police interaction that would complement agency specific skills. In 2015, the Australian Civil-Military Centre (ACMC) commissioned Sustineo to undertake a project to address this gap. This report, based on Sustineo’s research and consultations, goes some way to identifying the skills needed for effective civil-military-police interaction. However, the list is not exhaustive. In fact, the report highlights the difficulty of articulating a specific set of multiagency, cross-cutting skills for civil-military-police interaction. Practitioners gave consistent advice that specific skills were less important than other factors in successful civil-military-police interaction. Skills and training are only one component of success. The factors that can facilitate and enhance civil-military-police interaction and the strategies required to address those factors are much broader. The report highlights some of these broader factors and how they interrelate. It identifies the interdependence of individual knowledge, skills and attributes, the value of building relationships, the importance of tolerance and understandings of difference and the need for trust and credibility. The report concludes that an individual’s ability to operate effectively in a civil-military-police environment is developed both prior to and during a mission or deployment and relates more to the type of person and their relationships than to specific skills. Generic skills and attributes for effective civil-military-police interaction Common and shared goals Situational awareness Understanding of whole-of-government Personal attributes such as flexibility, resilience and working in a team Professional skills, such as negotiation, mediation, conflict management and partnership brokering Existing professional relationships and networks Trust Self-awareness (and social and emotional intelligence) Tolerance of diversity (including of organisational differences and cultural diversity). The report identifies considerations for developing people for deployments and it is hoped that these will inform agencies’ training and development strategies. The findings support the ongoing work that the ACMC is undertaking to develop an Australian Government Preparedness Framework (the Framework). The Framework will draw together several streams of work that are interrelated, including this report, to further build Australia’s whole-of-government effectiveness in responding to disasters and complex emergencies overseas

Why Information Matters: A Foundation for Resilience

Embracing Change: The Critical Role of Information, a research project by the Internews' Center for Innovation & Learning, supported by the Rockefeller Foundation, combines Internews' longstanding effort to highlight the important role ofinformation with Rockefeller's groundbreaking work on resilience. The project focuses on three major aspects:- Building knowledge around the role of information in empowering communities to understand and adapt to different types of change: slow onset, long-term, and rapid onset / disruptive;- Identifying strategies and techniques for strengthening information ecosystems to support behavioral adaptation to disruptive change; and- Disseminating knowledge and principles to individuals, communities, the private sector, policymakers, and other partners so that they can incorporate healthy information ecosystems as a core element of their social resilience strategies

Respite Partnership Collaborative (RPC) Innovation Project Evaluation: Final Report

The Mental Health Services Act (MHSA)—funded by Proposition 63—supports five unique components: (1) Community Services and Supports, (2) Prevention and Early Intervention, (3) Workforce Education and Training, (4) Capital Facilities and Technology, and (5) Innovative Programs. In September 2010, the Sacramento County Division of Behavioral Health Services (DBHS) initiated a community planning process to develop Sacramento's first Innovation Project. DBHS convened an Innovation Workgroup that developed the Innovation Plan and the Respite Partnership Collaborative (RPC) Innovation Project.Through a competitive selection process, Sacramento County DBHS awarded Sierra Health Foundation: Center for Health Program Management (the Center) a contract to administer the RPC Innovation Project. The RPC Innovation Project is a public-private partnership of the Sacramento County DBHS and the Center. The Center uses MHSA Innovation funding to support the RPC, whose members are from the community at large. RPC members make recommendations for respite service grants to community organizations. The RPC's goal is to increase local mental health respite service options to offer alternatives to hospitalization for community members experiencing a crisis in Sacramento County.American Institutes for Research (AIR) conducted an evaluation of the RPC Innovation Project from April 2013 through March 2016. Evaluation objectives were to assess the extent to which the RPC Innovation Project achieved the following:1. Promoted successful collaboration between public and private organizations (i.e., DBHS and the Center) in Sacramento County2. Demonstrated a community-driven process3. Improved the quality and outcomes of respite services in Sacramento County This report presents findings from evaluation activities, which included stakeholder interviews, RPC member surveys, and document reviews.This report emphasizes data collected in the third year of the evaluation after June 2015. The report begins with a brief history of the RPC Innovation Project. Next we describe evaluation objectives and methods for conducting the evaluation. Finally, we present findings, organized by evaluation objective

From Social Simulation to Integrative System Design

As the recent financial crisis showed, today there is a strong need to gain "ecological perspective" of all relevant interactions in socio-economic-techno-environmental systems. For this, we suggested to set-up a network of Centers for integrative systems design, which shall be able to run all potentially relevant scenarios, identify causality chains, explore feedback and cascading effects for a number of model variants, and determine the reliability of their implications (given the validity of the underlying models). They will be able to detect possible negative side effect of policy decisions, before they occur. The Centers belonging to this network of Integrative Systems Design Centers would be focused on a particular field, but they would be part of an attempt to eventually cover all relevant areas of society and economy and integrate them within a "Living Earth Simulator". The results of all research activities of such Centers would be turned into informative input for political Decision Arenas. For example, Crisis Observatories (for financial instabilities, shortages of resources, environmental change, conflict, spreading of diseases, etc.) would be connected with such Decision Arenas for the purpose of visualization, in order to make complex interdependencies understandable to scientists, decision-makers, and the general public.Comment: 34 pages, Visioneer White Paper, see http://www.visioneer.ethz.c

The Global Risks Report 2016, 11th Edition

Now in its 11th edition, The Global Risks Report 2016 draws attention to ways that global risks could evolve and interact in the next decade. The year 2016 marks a forceful departure from past findings, as the risks about which the Report has been warning over the past decade are starting to manifest themselves in new, sometimes unexpected ways and harm people, institutions and economies. Warming climate is likely to raise this year's temperature to 1° Celsius above the pre-industrial era, 60 million people, equivalent to the world's 24th largest country and largest number in recent history, are forcibly displaced, and crimes in cyberspace cost the global economy an estimated US$445 billion, higher than many economies' national incomes. In this context, the Reportcalls for action to build resilience – the "resilience imperative" – and identifies practical examples of how it could be done.The Report also steps back and explores how emerging global risks and major trends, such as climate change, the rise of cyber dependence and income and wealth disparity are impacting already-strained societies by highlighting three clusters of risks as Risks in Focus. As resilience building is helped by the ability to analyse global risks from the perspective of specific stakeholders, the Report also analyses the significance of global risks to the business community at a regional and country-level

Current Approaches to Improving the Value of Care: A Physician's Perspective

Evaluates the utility of judgment-based approaches to quality improvement -- pay-for-performance, public reporting, consumer-directed health plans, and tiering -- as ways to control costs. Recommends incentive- and accountability-based programs