Computer-based communication in support of scientific and technical work

Results are reported of the first experiments for a computer conference management information system at the National Aeronautics and Space Administration. Between August 1975 and March 1976, two NASA projects with geographically separated participants (NASA scientists) used the PLANET computer conferencing system for portions of their work. The first project was a technology assessment of future transportation systems. The second project involved experiments with the Communication Technology Satellite. As part of this project, pre- and postlaunch operations were discussed in a computer conference. These conferences also provided the context for an analysis of the cost of computer conferencing. In particular, six cost components were identified: (1) terminal equipment, (2) communication with a network port, (3) network connection, (4) computer utilization, (5) data storage and (6) administrative overhead

Mobile support in CSCW applications and groupware development frameworks

Computer Supported Cooperative Work (CSCW) is an established subset of the field of Human Computer Interaction that deals with the how people use computing technology to enhance group interaction and collaboration. Mobile CSCW has emerged as a result of the progression from personal desktop computing to the mobile device platforms that are ubiquitous today. CSCW aims to not only connect people and facilitate communication through using computers; it aims to provide conceptual models coupled with technology to manage, mediate, and assist collaborative processes. Mobile CSCW research looks to fulfil these aims through the adoption of mobile technology and consideration for the mobile user. Facilitating collaboration using mobile devices brings new challenges. Some of these challenges are inherent to the nature of the device hardware, while others focus on the understanding of how to engineer software to maximize effectiveness for the end-users. This paper reviews seminal and state-of-the-art cooperative software applications and development frameworks, and their support for mobile devices

Investigating design features of a computer-mediated communication system

Computer-mediated communication (CMC) is increasingly used in higher education, but it is not without problems. The effectiveness of CMC depends on many factors, including the characteristics of CMC systems themselves. The research reported here therefore aimed to investigate how an educational CMC system might be improved, in order to support learning more effectively. The main context for the research was distance learning at the UK Open University (OU). A two-stage, mixed methods research approach was adopted. In the first stage, interviews and observations were carried out to explore the benefits and problems experienced by users. This revealed two major issues: information overload and lack of social presence. Information overload relates to users’ problems dealing with large numbers of messages. Social presence relates to the need for users to feel connected with each other. The second stage investigated system features aimed at addressing these issues, implemented in a prototype computer conferencing system. Features to address overload included branched message threading and user recommendations. Features to address social presence were ‘résumés’ and instant messaging. These features were evaluated using questionnaires, with several cohorts of students in an OU course. Students expressed approval of the features, although some features were not widely used. Students preferred branched threading to chronological threading because branching helped them to follow ‘conversations’. Students were uncomfortable recommending messages, feeling that the value of a message would vary between people. They were also uncomfortable using instant messaging to contact others whom they did not know. However, the awareness aspect of instant messaging provided a sense of solidarity. The research demonstrated that the problems of overload and lack of social presence are significant, and each has social aspects which must be addressed. Students’ relationships with each other affect whether and how they use the features of CMC systems. We can conclude that particular attention must be paid to the social aspects of online communication, both when designing educational CMC systems and when considering how they are used. To maximise the benefits for learning, students need to feel comfortable with each other online, and there are few short cuts to achieving this

Security in Peer-to-Peer SIP VoIP

VoIP (Voice over Internet Protocol) is one of the fastest growing technologies in the world. It is used by people all over the world for communication. But with the growing popularity of internet, security is one of the biggest concerns. It is important that the intruders are not able to sniff the packets that are transmitted over the internet through VoIP. Session Initiation Protocol (SIP) is the most popular and commonly used protocol of VoIP. Now days, companies like Skype are using Peer-to-Peer SIP VoIP for faster and better performance. Through this project I am improving an already existing Peer-to-Peer SIP VoIP called SOSIMPLE P2P VoIP by adding confidentiality in the protocol with the help of public key cryptography

An experiment in remote manufacturing using the advanced communications technology satellite

The goal of the completed project was to develop an experiment in remote manufacturing that would use the capabilities of the ACTS satellite. A set of possible experiments that could be performed using the Advanced Communications Technology Satellite (ACTS), and which would perform remote manufacturing using a laser cutter and an integrated circuit testing machine are described in detail. The proposed design is shown to be a feasible solution to the offered problem and it takes into consideration the constraints that were placed on the experiment. In addition, we have developed two more experiments that are included in this report: backup of rural telecommunication networks, and remote use of Synthetic Aperture Radar (SAR) data analysis for on-site collection of glacier scattering data in the Antarctic

Desktop Sharing Portal

Desktop sharing technologies have existed since the late 80s. It is often used in scenarios where collaborative computing is beneficial to participants in the shared environment by the control of the more knowledgeable party. But the steps required in establishing a session is often cumbersome to many. Selection of a sharing method, obtaining sharing target’s network address, sharing tool’s desired ports, and firewall issues are major hurdles for a typical non-IT user. In this project, I have constructed a web-portal that helps collaborators to easily locate each other and initialize sharing sessions. The portal that I developed enables collaborated sessions to start as easily as browsing to a URL of the sharing service provider, with no need to download or follow installation instructions on either party’s end. In addition, I have added video conferencing and audio streaming capability to bring better collaborative and multimedia experience

Programmable Conference Server

Conferencing services for Internet telephony and multimedia can be enhanced by the integration of other Internet services, such as instant messaging, presence notification, directory lookups, location sensing, email and web. These services require a service programming architecture that can easily incorporate new Internet services into the existing conferencing functionalities, such as voice-enabled conference control. W3C has defined the Call Control eXtensible Markup Language (CCXML), along with its VoiceXML, for telephony call control services in a point-to-point call. However, it cannot handle other Internet service events such as presence enabled conferences. In this paper, we propose an architecture combining VoiceXML with our Language for End System Services (LESS) and the Common Gateway Interface (CGI) for multi-party conference service programming that integrates existing Internet services. VoiceXML provides the voice interface to LESS and CGI scripts. Our architecture enables many novel services such as conference setup based on participant location and presence status. We give some examples of the new services and describe our on-going implementation

Automated Negotiation for Provisioning Virtual Private Networks Using FIPA-Compliant Agents

This paper describes the design and implementation of negotiating agents for the task of provisioning virtual private networks. The agents and their interactions comply with the FIPA specification and they are implemented using the FIPA-OS agent framework. Particular attention is focused on the design and implementation of the negotiation algorithms