Exploring the Role of Information Systems Resources in Dynamic Environments

This study seeks to understand the role of information systems (IS) resources in dynamic environments. To date, 30 interviews have been conducted with senior managers in charge of online retail commerce operations. The results appear to challenge the research literature both in terms of the composition of IS resources and the role that they play in sustained competitiveness. This paper describes preliminary results from the first phase of a multi-phase study on how IS resources affect the firm

The Business Model: A Means to Comprehend the Management and Business Context of Information and Communication Technology

This paper presents a conceptual business model, which aims to improve the understanding of the business context of Information and Communication Technologies (ICT). We argue that research into how ICT generates economic value is limitedly valid due to lacking comprehensive knowledge of strategy theory and lacking abilities to integrate strategy perspectives, and the fragmentation of strategy theory. We discuss the main strategy perspectives as well as ICT research within each of these perspectives and conclude that in order to improve the understanding of the ways in which ICT generates value, research must integrate different perspectives. We also review some of the new ebusiness texts that addresses business models. The business model is broader than any individual strategy perspective (such as Industrial Organisation, the Resource-Based View or the Strategy Process Perspective) and includes market factors, offering, activities, organisation and resource bases as well as longitudinal management processes. In addition, we illustrate how the management and business context of ICT (such as ERP and CRM systems) can be viewed through the business model

A MODEL OF ORGANIZATIONAL COMPETENCIES FOR BUSINESS INTELLIGENCE SUCCESS

Business intelligence (BI) systems comprise one of the largest and fastest growing areas of IT expenditure in companies today. Companies’ experiences with deriving benefits from these systems are still mixed. One of the differences between BI and other types of information systems is that how BI systems are used, not just whether they are used, can have a major impact on the benefits derived. Therefore the characteristics of BI users and the organizations within which they work can have a disproportionate impact on the benefits derived from investments in BI. Organizational competence is one way to evaluate the characteristics of individuals and organizations relative to their ability to achieve organizational goals. This dissertation examines the characteristics of BI users and their organizations within the framework of organizational competences. Models representing those competences at both the individual and organizational level are presented. A combined competency model and resulting emerging competences are proposed that, if adopted, can improve the likelihood of organizations realizing benefits from their BI investments