Antecedents for the Success of the Adoption of Organizational ERP Among Higher Education Institutions and Competitive Advantage in Egypt

Although the Enterprise Resource Planning (ERP) system has long been acknowledged in higher education institutions (HEIs) to improve their performance and efficiency, there are not many HEIs in Egypt that adopt ERP system and those that do are in an early stage. The research on ERP system in HEI is still limited and in the immature stage, hence little is known about the success factors for the adoption stage of ERP systems. Consequently, this article aims to understand what are the success factors for ERP adoption and further develop a conceptual model that explains the successful implementation of ERP in HEIs and its impact on competitive advantage. Based on previous studies, this paper identifies and conceptualizes success factors for ERP and further develops the proposed model for the adoption of ERP system in HEIs. This article contributes to the development of the theoretical framework of the successful implementation of the ERP system to explain the competitive advantage of HEI by merging information system (IS) success and diffusion of innovation (DOI) theories with the success factors for the adoption stage of ERP systems. The current study will provide recommendations and guidelines for both the potential adopters and the vendors on the successful ERP system adoption

The relevance of specific csfs for stakeholders during ERP implementation: an empirical study from Oman

The success of ERP systems implementation is affected by the extent to which stakeholders have been prepared for the project activities and its outcomes. Stakeholders’ preparation needs change as the ERP implementation lifecycle progresses and varies across stakeholder groups. Therefore a dynamic model is needed for such preparation. However such a model needs to reflect the relevance of different CSFs to different stakeholder groups at different stages of the ERP implementation life-cycle. This study examines empirical evidence from a survey conducted in Omani organisations to determine what these individual CSFs are and how they are distributed across the ERP implementation life-cycle for different stakeholder groups. The CSFs included in the survey were derived from a structured review of literature. Purposive sampling was used to select respondents representing different ERP stakeholders groups, all respondents had both experience and knowledge of ERP implementations. The survey data are analysed and the distribution of relevant CSFs across the ERP lifecycle for the different stakeholder groups are presente

How "critical" are the critical success factors (CSFs)? Examining the role of CSFs for ERP

PURPOSE – The authors aim to examine the literature on enterprise resource planning (ERP) to establish whether the critical success factors (CSFs) for achieving stages of an ERP project have been empirically shown to be “critical”. DESIGN/METHODOLOGY/APPROACH – The authors used a systematic approach to review 627 refereed papers published between 1998 and 2010 on ERP, from which 236 papers related to CSFs on ERP were selected for analysis. The authors employed procedures from qualitative and interpretive research methods, to analyse and interpret the material using five-step procedure of gathering, categorising, coding, analysing and comparing the data. FINDINGS – Prior studies have identified a large number of CSFs for ERP implementation success or improved performance outcomes. The authors have shown that a limited number of CSFs have been empirically investigated for their role in, and effect on, implementation success or post-implementation performance outcomes. While reporting the factors that have some evidence to support them, the authors question the utility of the general concept of CSFs. RESEARCH LIMITATIONS/IMPLICATIONS – The authors' findings question the validity of many of the claimed CSFs and the utility of the general body of literature on CSFs. The authors caution researchers who may plan to use claimed CSFs for ERP in their research to carefully examine the veracity of the claim before proceeding. PRACTICAL IMPLICATIONS – The findings can help managers to focus their attention, priorities, resources and leadership on managing the CSFs that have been established to be critical for achieving ERP project implementation and/or performance outcomes. ORIGINALITY/VALUE – The results provide new insights into the usefulness of CSFs and indicate that merely identifying possible CSFs is not sufficient to help with ERP success. Further investigation is required to establish the criticalness of the proposed CSFs before managerial time is devoted to them.Jiwat Ram, David Corkindal

Development and assessment of an organisational readiness framework for emerging technologies : an investigation of antecedents for South African organisations' readiness for server virtualisation

Includes abstract.Includes bibliographical references (leaves 112-125).To determine, holistically, factors that contribute to organisational readiness for these emerging technologies on one part, and the factors that influence organisational preparedness on its own on the other part, raises another concern. This study developed a new conceptual readiness framework NOIIE (an acronym for National e-readiness, Organisational preparedness, Industrial relationships, Internal resistance and External influence), for assessing organisations’ readiness for emerging technologies and applications

Exploring antecedents of organisational adoption of ERP and their effect on performance of firms

The research aims to address the existing theoretical gap in knowledge on antecedents to organisational adoption stage of the Enterprise Resource Planning (ERP) innovation process, and their relationship to performance of the firms. The predominant focus on investigating the implementation stage and its related issues has resulted in relatively limited understanding of the other stages of ERP innovation process. Additionally, little is known on how important critical success factors (CSFs) are to performance improvements of the firms. Grounded in innovation diffusion & IS Success theories, this study attempts to identify the antecedents critical to the success of the adoption stage of ERP innovation process and then examine their effect on organisational performance . Employing a mixed method research design for data collection and Structural Equation Modelling for analysis, the study empirically test a research model in order to develop an integrated, holistic framework for success of ERP innovation process. This research expects to contribute to the development of theory on innovation process by testing new antecedents to ERP adoption stage context as well as enhancing the understanding of CSFs’ role. The study will also provide recommendations for both the potential adopters and the vendors on successful uptake of ERP system.Ram, Jiwat and Pattinson, Malcol

Business Intelligence and Analytics in Small and Medium-Sized Enterprises

This thesis presents a study of Business Intelligence and Analytics (BI&A) adoption in small and medium-sized enterprises (SMEs). Although the importance of BI&A is widely accepted, empirical research shows SMEs still lag in BI&A proliferation. Thus, it is crucial to understand the phenomenon of BI&A adoption in SMEs. This thesis will investigate and explore BI&A adoption in SMEs, addressing the main research question: How can we understand the phenomenon of BI&A adoption in SMEs? The adoption term in this thesis refers to all the IS adoption stages, including investment, implementation, utilization, and value creation. This research uses a combination of a literature review, a qualitive exploratory approach, and a ranking-type Delphi study with a grounded Delphi approach. The empirical part includes interviews with 38 experts and Delphi surveys with 39 experts from various Norwegian industries. The research strategy investigates the factors influencing BI&A adoption in SMEs. The study examined the investment, implementation, utilization, and value creation of BI&A technologies in SMEs. A thematic analysis was adopted to collate the qualitative expert interview data and search for potential themes. The Delphi survey findings were further examined using the grounded Delphi method. To better understand the study’s findings, three theoretical perspectives were applied: resource-based view theory, dynamic capabilities, and IS value process models. The thesis’ research findings are presented in five articles published in international conference proceedings and journals. This thesis summary will coherently integrate and discuss these results.publishedVersio