909 research outputs found

    Digitalization and Development

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    This book examines the diffusion of digitalization and Industry 4.0 technologies in Malaysia by focusing on the ecosystem critical for its expansion. The chapters examine the digital proliferation in major sectors of agriculture, manufacturing, e-commerce and services, as well as the intermediary organizations essential for the orderly performance of socioeconomic agents. The book incisively reviews policy instruments critical for the effective and orderly development of the embedding organizations, and the regulatory framework needed to quicken the appropriation of socioeconomic synergies from digitalization and Industry 4.0 technologies. It highlights the importance of collaboration between government, academic and industry partners, as well as makes key recommendations on how to encourage adoption of IR4.0 technologies in the short- and long-term. This book bridges the concepts and applications of digitalization and Industry 4.0 and will be a must-read for policy makers seeking to quicken the adoption of its technologies

    Understanding U.S. Customers\u27 Intention to Adopt Robo-Advisor Technology

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    Finance and information technology scholars wrote that there is a literature gap on what factors drive investors in Western financial markets to use a Robo-advisor to manage their investments. The purpose of this qualitative, single case study with embedded units is to understand the adoption intentions of retail investors in U.S. markets to use a Robo-advisor instead of a human advisor. A single case study design addressed the literature gap, and qualitative data from seven semi=structured interviews, reflective field notes, and archival data were triangulated to answer the research question. This study was grounded in a theoretical framework that includes the theory of planned behavior, the technology acceptance model, the unified theory of acceptance, and the use of technology. Thematic analysis revealed nine themes of the study: a) awareness of Robo-advisory systems, (b) perceptions of risk connected to customer’s financial literacy, (c) data security risk lowers acceptance of Robo-advisor technology, (d) Robo-advisor is filtering out emotional customer biases, (e) customer ambivalence on Robo-advisor capabilities, (f) perceived ease of use, (g) trust in the Robo-advisor, (h) customer ambivalence on adoption intention, and (i) low adoption intention for customers with low financial literacy. This study’s results indicated that financial institutions must still earn customers’ trust by protecting their data through secure platforms and processes and customizing Robo advisor services, products, and offers, to their needs. By further understanding retail investors’ adoption intentions in using a Robo-advisor, this study’s results may drive positive social change by offering pathways to very low-cost, automated financial management advice to a broader segment of new and intermediate investors

    Sub-Saharan African Immigrants’ Experiences in Utilizing Mental Health Services in Baltimore

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    AbstractMental illness is associated with poor quality of life evidenced by unemployment, homelessness, and substance abuse. Despite the adverse effects of mental illness, research has indicated that mental health-seeking behaviors and experiences in accessing mental health services among immigrants from sub-Saharan Africa are under-researched. The purpose of this qualitative study was to explore the experiences of sub-Saharan African immigrants in accessing mental health services in Baltimore, Maryland. To achieve the objective of this study, a descriptive research study was conducted utilizing semistructured one-on-one in-depth interviews with eight sub-Saharan African immigrants in Baltimore. Braun and Clarke’s six-step thematic data analysis approach was adopted resulting in five main findings. The study findings indicated the following: (a) stereotyped beliefs about mental health contributed to poor health-seeking behaviors among immigrants from sub-Saharan Africa, (b) there is limited mental health knowledge among sub-Saharan African immigrants, (c) low-income levels and lack of health insurance limit immigrants’ access to mental health services, (d) undocumented immigrants lack access to mental health services due to fear of deportation, and (e) low English language proficiency among immigrants limits access to mental health services. From the findings, it is plausible to conclude that sub-Saharan African immigrants face diverse challenges that hinder access to mental health services. The findings may bring about positive social change by improving the mental health outcomes and service utilization among sub-Saharan African immigrant populations

    Smart object-oriented access control: Distributed access control for the Internet of Things

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    Ensuring that data and devices are secure is of critical importance to information technology. While access control has held a key role in traditional computer security, its role in the evolving Internet of Things is less clear. In particular, the access control literature has suggested that new challenges, such as multi-user controls, fine-grained controls, and dynamic controls, prompt a foundational re-thinking of access control. We analyse these challenges, finding instead that the main foundational challenge posed by the Internet of Things involves decentralization: accurately describing access control in Internet of Things environments (e.g., the Smart Home) requires a new model of multiple, independent access control systems. To address this challenge, we propose a meta-model (i.e., a model of models): Smart Object-Oriented Access Control (SOOAC). This model is an extension of the XACML framework, built from principles relating to modularity adapted from object-oriented programming and design. SOOAC draws attention to a new class of problem involving the resolution of policy conflicts that emerge from the interaction of smart devices in the home. Contrary to traditional (local) policy conflicts, these global policy conflicts emerge when contradictory policies exist across multiple access control systems. We give a running example of a global policy conflict involving transitive access. To automatically avoid global policy conflicts before they arise, we extend SOOAC with a recursive algorithm through which devices communicate access requests before allowing or denying access themselves. This algorithm ensures that both individual devices and the collective smart home are secure. We implement SOOAC within a prototype smart home and assess its validity in terms of effectiveness and efficiency. Our analysis shows that SOOAC is successful at avoiding policy conflicts before they emerge, in real time. Finally, we explore improvements that can be made to SOOAC and suggest directions for future work

    Cognitive Machine Individualism in a Symbiotic Cybersecurity Policy Framework for the Preservation of Internet of Things Integrity: A Quantitative Study

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    This quantitative study examined the complex nature of modern cyber threats to propose the establishment of cyber as an interdisciplinary field of public policy initiated through the creation of a symbiotic cybersecurity policy framework. For the public good (and maintaining ideological balance), there must be recognition that public policies are at a transition point where the digital public square is a tangible reality that is more than a collection of technological widgets. The academic contribution of this research project is the fusion of humanistic principles with Internet of Things (IoT) technologies that alters our perception of the machine from an instrument of human engineering into a thinking peer to elevate cyber from technical esoterism into an interdisciplinary field of public policy. The contribution to the US national cybersecurity policy body of knowledge is a unified policy framework (manifested in the symbiotic cybersecurity policy triad) that could transform cybersecurity policies from network-based to entity-based. A correlation archival data design was used with the frequency of malicious software attacks as the dependent variable and diversity of intrusion techniques as the independent variable for RQ1. For RQ2, the frequency of detection events was the dependent variable and diversity of intrusion techniques was the independent variable. Self-determination Theory is the theoretical framework as the cognitive machine can recognize, self-endorse, and maintain its own identity based on a sense of self-motivation that is progressively shaped by the machine’s ability to learn. The transformation of cyber policies from technical esoterism into an interdisciplinary field of public policy starts with the recognition that the cognitive machine is an independent consumer of, advisor into, and influenced by public policy theories, philosophical constructs, and societal initiatives

    The Globalization of Artificial Intelligence: African Imaginaries of Technoscientific Futures

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    Imaginaries of artificial intelligence (AI) have transcended geographies of the Global North and become increasingly entangled with narratives of economic growth, progress, and modernity in Africa. This raises several issues such as the entanglement of AI with global technoscientific capitalism and its impact on the dissemination of AI in Africa. The lack of African perspectives on the development of AI exacerbates concerns of raciality and inclusion in the scientific research, circulation, and adoption of AI. My argument in this dissertation is that innovation in AI, in both its sociotechnical imaginaries and political economies, excludes marginalized countries, nations and communities in ways that not only bar their participation in the reception of AI, but also as being part and parcel of its creation. Underpinned by decolonial thinking, and perspectives from science and technology studies and African studies, this dissertation looks at how AI is reconfiguring the debate about development and modernization in Africa and the implications for local sociotechnical practices of AI innovation and governance. I examined AI in international development and industry across Kenya, Ghana, and Nigeria, by tracing Canada’s AI4D Africa program and following AI start-ups at AfriLabs. I used multi-sited case studies and discourse analysis to examine the data collected from interviews, participant observations, and documents. In the empirical chapters, I first examine how local actors understand the notion of decolonizing AI and show that it has become a sociotechnical imaginary. I then investigate the political economy of AI in Africa and argue that despite Western efforts to integrate the African AI ecosystem globally, the AI epistemic communities in the continent continue to be excluded from dominant AI innovation spaces. Finally, I examine the emergence of a Pan-African AI imaginary and argue that AI governance can be understood as a state-building experiment in post-colonial Africa. The main issue at stake is that the lack of African perspectives in AI leads to negative impacts on innovation and limits the fair distribution of the benefits of AI across nations, countries, and communities, while at the same time excludes globally marginalized epistemic communities from the imagination and creation of AI

    The Politics of Platformization: Amsterdam Dialogues on Platform Theory

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    What is platformization and why is it a relevant category in the contemporary political landscape? How is it related to cybernetics and the history of computation? This book tries to answer such questions by engaging in multidisciplinary dialogues about the first ten years of the emerging fields of platform studies and platform theory. It deploys a narrative and playful approach that makes use of anecdotes, personal histories, etymologies, and futurable speculations to investigate both the fragmented genealogy that led to platformization and the organizational and economic trends that guide nowadays platform sociotechnical imaginaries

    A Cybersecurity review of Healthcare Industry

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    Antecedentes La ciberseguridad no es un concepto nuevo de nuestros días. Desde los años 60 la ciberseguridad ha sido un ámbito de discusión e investigación. Aunque los mecanismos de defensa en materia de seguridad han evolucionado, las capacidades del atacante también se han incrementado de igual o mayor manera. Prueba de este hecho es la precaria situación en materia de ciberseguridad de muchas empresas, que ha llevado a un incremento de ataques de ransomware y el establecimiento de grandes organizaciones criminales dedicadas al cibercrimen. Esta situación, evidencia la necesidad de avances e inversión en ciberseguridad en multitud de sectores, siendo especialmente relevante en la protección de infraestructuras críticas. Se conoce como infraestructuras críticas aquellas infraestructuras estratégicas cuyo funcionamiento es indispensable y no permite soluciones alternativas, por lo que su perturbación o destrucción tendría un grave impacto sobre los servicios esenciales. Dentro de esta categorización se encuentran los servicios e infraestructuras sanitarias. Estas infraestructuras ofrecen un servicio, cuya interrupción conlleva graves consecuencias, como la pérdida de vidas humanas. Un ciberataque puede afectar a estos servicios sanitarios, llevando a su paralización total o parcial, como se ha visto en recientes incidentes, llevando incluso a la pérdida de vidas humanas. Además, este tipo de servicios contienen multitud de información personal de carácter altamente sensible. Los datos médicos son un tipo de datos con alto valor en mercados ilegales, y por tanto objetivos de ataques centrados en su robo. Por otra parte, se debe mencionar, que al igual que otros sectores, actualmente los servicios sanitarios se encuentran en un proceso de digitalización. Esta evolución, ha obviado la ciberseguridad en la mayoría de sus desarrollos, contribuyendo al crecimiento y gravedad de los ataques previamente mencionados. - Metodología e investigación El trabajo presentado en esta tesis sigue claramente un método experimental y deductivo. Está investigación se ha centrado en evaluar el estado de la ciberseguridad en infraestructuras sanitarias y proponer mejoras y mecanismos de detección de ciberataques. Las tres publicaciones científicas incluidas en esta tesis buscan dar soluciones y evaluar problemas actuales en el ámbito de las infraestructuras y sistemas sanitarios. La primera publicación, 'Mobile malware detection using machine learning techniques', se centró en desarrollar nuevas técnicas de detección de amenazas basadas en el uso de tecnologías de inteligencia artificial y ‘machine learning’. Esta investigación fue capaz de desarrollar un método de detección de aplicaciones potencialmente no deseadas y maliciosas en entornos móviles de tipo Android. Además, tanto en el diseño y creación se tuvo en cuenta las necesidades específicas de los entornos sanitarios. Buscando ofrecer una implantación sencilla y viable de acorde las necesidades de estos centros, obteniéndose resultados satisfactorios. La segunda publicación, 'Interconnection Between Darknets', buscaba identificar y detectar robos y venta de datos médicos en darknets. El desarrollo de esta investigación conllevó el descubrimiento y prueba de la interconexión entre distintas darknets. La búsqueda y el análisis de información en este tipo de redes permitió demostrar como distintas redes comparten información y referencias entre ellas. El análisis de una darknet implica la necesidad de analizar otras, para obtener una información más completa de la primera. Finalmente, la última publicación, 'Security and privacy issues of data-over-sound technologies used in IoT healthcare devices' buscó investigar y evaluar la seguridad de dispositivos médicos IoT ('Internet of Things'). Para desarrollar esta investigación se adquirió un dispositivo médico, un electrocardiógrafo portable, actualmente en uso por diversos hospitales. Las pruebas realizadas sobre este dispositivo fueron capaces de descubrir múltiples fallos de ciberseguridad. Estos descubrimientos evidenciaron la carencia de certificaciones y revisiones obligatorias en materia ciberseguridad en productos sanitarios, comercializados actualmente. Desgraciadamente la falta de presupuesto dedicado a investigación no permitió la adquisición de varios dispositivos médicos, para su posterior evaluación en ciberseguridad. - Conclusiones La realización de los trabajos e investigaciones previamente mencionadas permitió obtener las siguientes conclusiones. Partiendo de la necesidad en mecanismos de ciberseguridad de las infraestructuras sanitarias, se debe tener en cuenta su particularidad diseño y funcionamiento. Las pruebas y mecanismos de ciberseguridad diseñados han de ser aplicables en entornos reales. Desgraciadamente actualmente en las infraestructuras sanitarias hay sistemas tecnológicos imposibles de actualizar o modificar. Multitud de máquinas de tratamiento y diagnostico cuentan con software y sistemas operativos propietarios a los cuales los administradores y empleados no tienen acceso. Teniendo en cuenta esta situación, se deben desarrollar medidas que permitan su aplicación en este ecosistema y que en la medida de los posible puedan reducir y paliar el riesgo ofrecido por estos sistemas. Esta conclusión viene ligada a la falta de seguridad en dispositivos médicos. La mayoría de los dispositivos médicos no han seguido un proceso de diseño seguro y no han sido sometidos a pruebas de seguridad por parte de los fabricantes, al suponer esto un coste directo en el desarrollo del producto. La única solución en este aspecto es la aplicación de una legislación que fuerce a los fabricantes a cumplir estándares de seguridad. Y aunque actualmente se ha avanzado en este aspecto regulatorio, se tardaran años o décadas en sustituir los dispositivos inseguros. La imposibilidad de actualizar, o fallos relacionados con el hardware de los productos, hacen imposible la solución de todos los fallos de seguridad que se descubran. Abocando al reemplazo del dispositivo, cuando exista una alternativa satisfactoria en materia de ciberseguridad. Por esta razón es necesario diseñar nuevos mecanismos de ciberseguridad que puedan ser aplicados actualmente y puedan mitigar estos riesgos en este periodo de transición. Finalmente, en materia de robo de datos. Aunque las investigaciones preliminares realizadas en esta tesis no consiguieron realizar ningún descubrimiento significativo en el robo y venta de datos. Actualmente las darknets, en concreto la red Tor, se han convertido un punto clave en el modelo de Ransomware as a Business (RaaB), al ofrecer sitios webs de extorsión y contacto con estos grupos

    An empirical evaluation of m-health service users’ behaviours: A case of Bangladesh

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    A thesis submitted in partial fulfilment of the requirements of the University of Wolverhampton for the degree of Doctor of Philosophy.Mobile health (m-health) services are revolutionising healthcare in the developing world by improving accessibility, affordability, and availability. Although these services are revolutionising healthcare in various ways, there are growing concerns regarding users' service quality perceptions and overall influence on satisfaction and usage behaviours. In developing countries, access to healthcare and low healthcare costs are insufficient if users lack confidence in healthcare service quality. Bangladesh's Directorate General of Health Services (DGHS) provides the only government-sponsored m-health service available to the entire population. DGHS's m-health service, available since 2009, is yet to be evaluated in terms of users' perceptions of the quality of service and its impact on satisfaction and usage. Hence, this study developed a conceptual model for evaluating the associations between overall DGHS m-health service quality, satisfaction, and usage behaviours. This study operationalised overall m-health service quality as a higher-order construct with three dimensions- platform quality, information quality, and outcome quality, and nine corresponding subdimensions-privacy, systems availability, systems reliability, systems efficiency, responsiveness, empathy, assurance, emotional benefit, and functional benefit. Moreover, researchers in various service domains, including- healthcare, marketing, environmental protection, and information systems, evaluated and confirmed the influence of social and personal norms on satisfaction and behavioural outcomes like- intention to use. Despite this, no research has been conducted to determine whether these normative components affect m-health users' service satisfaction and usage behaviours. As a result, this study included social and personal norms along with overall service quality into the conceptual model to assess the influence of these variables on users' satisfaction and m-health service usage behaviours. Data was collected from two districts in Bangladesh- Dhaka and Rajshahi, utilising the online survey approach. A total of 417 usable questionnaires were analysed using partial least squares structural equation modelling to investigate the relationships between the constructs in Warp PLS. The study confirms that all three dimensions of service quality and their corresponding subdimensions influence users' overall perceptions of DGHS m-health service quality. Moreover, overall DGHS m-health service quality has a significant direct association with satisfaction and an indirect association with usage behaviours through satisfaction. While social norms do not influence satisfaction and usage behaviours within the DGHS m-health context, personal norms directly influence users' satisfaction and indirectly influence usage behaviours through satisfaction. Theoretically, the study contributes by framing the influence of users' overall m-health service quality perceptions, social and personal norms on their actual usage behaviours rather than the intention to use. It also extends the existing knowledge by assessing and comparing m-health users' continuous and discontinuous behaviours. Methodologically this study confirms the usefulness of partial least squares structural equational modelling to analyse a complex model including a higher order construct (i.e., overall perceived service quality). Practically, the study demonstrates the importance of users' satisfaction in addition to service quality, as service quality only affects usage behaviours through satisfaction in the current study context. Additionally, knowing that personal norms significantly influence service satisfaction motivates providers of m-health services to strive to enhance users' personal norms toward m-health service to enhance service satisfaction and usage. Overall, the study will help enhance patient outcomes and m-health service usage
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