Exploration via design and the cost of uncertainty in keyword auctions

We present a deterministic exploration mechanism for sponsored search auctions, which enables the auctioneer to learn the relevance scores of advertisers, and allows advertisers to estimate the true value of clicks generated at the auction site. This exploratory mechanism deviates only minimally from the mechanism being currently used by Google and Yahoo! in the sense that it retains the same pricing rule, similar ranking scheme, as well as, similar mathematical structure of payoffs. In particular, the estimations of the relevance scores and true-values are achieved by providing a chance to lower ranked advertisers to obtain better slots. This allows the search engine to potentially test a new pool of advertisers, and correspondingly, enables new advertisers to estimate the value of clicks/leads generated via the auction. Both these quantities are unknown a priori, and their knowledge is necessary for the auction to operate efficiently. We show that such an exploration policy can be incorporated without any significant loss in revenue for the auctioneer. We compare the revenue of the new mechanism to that of the standard mechanism at their corresponding symmetric Nash equilibria and compute the cost of uncertainty, which is defined as the relative loss in expected revenue per impression. We also bound the loss in efficiency, as well as, in user experience due to exploration, under the same solution concept (i.e. SNE). Thus the proposed exploration mechanism learns the relevance scores while incorporating the incentive constraints from the advertisers who are selfish and are trying to maximize their own profits, and therefore, the exploration is essentially achieved via mechanism design. We also discuss variations of the new mechanism such as truthful implementations.Comment: 19 pages, presentation improved, references added, title change

Capacity as a Fundamental Metric for Mechanism Design in the Information Economy

The auction theory literature has so far focused mostly on the design of mechanisms that takes the revenue or the efficiency as a yardstick. However, scenarios where the {\it capacity}, which we define as \textit{``the number of bidders the auctioneer wants to have a positive probability of getting the item''}, is a fundamental concern are ubiquitous in the information economy. For instance, in sponsored search auctions (SSA's) or in online ad-exchanges, the true value of an ad-slot for an advertiser is inherently derived from the conversion-rate, which in turn depends on whether the advertiser actually obtained the ad-slot or not; thus, unless the capacity of the underlying auction is large, key parameters, such as true valuations and advertiser-specific conversion rates, will remain unknown or uncertain leading to inherent inefficiencies in the system. In general, the same holds true for all information goods/digital goods. We initiate a study of mechanisms, which take capacity as a yardstick, in addition to revenue/efficiency. We show that in the case of a single indivisible item one simple way to incorporate capacity constraints is via designing mechanisms to sell probability distributions, and that under certain conditions, such optimal probability distributions could be identified using a Linear programming approach. We define a quantity called {\it price of capacity} to capture the tradeoff between capacity and revenue/efficiency. We also study the case of sponsored search auctions. Finally, we discuss how general such an approach via probability spikes can be made, and potential directions for future investigations.Comment: 12 page

To Broad-Match or Not to Broad-Match : An Auctioneer's Dilemma ?

We initiate the study of an interesting aspect of sponsored search advertising, namely the consequences of broad match-a feature where an ad of an advertiser can be mapped to a broader range of relevant queries, and not necessarily to the particular keyword(s) that ad is associated with. Starting with a very natural setting for strategies available to the advertisers, and via a careful look through the algorithmic lens, we first propose solution concepts for the game originating from the strategic behavior of advertisers as they try to optimize their budget allocation across various keywords. Next, we consider two broad match scenarios based on factors such as information asymmetry between advertisers and the auctioneer, and the extent of auctioneer's control on the budget splitting. In the first scenario, the advertisers have the full information about broad match and relevant parameters, and can reapportion their own budgets to utilize the extra information; in particular, the auctioneer has no direct control over budget splitting. We show that, the same broad match may lead to different equilibria, one leading to a revenue improvement, whereas another to a revenue loss. This leaves the auctioneer in a dilemma - whether to broad-match or not. This motivates us to consider another broad match scenario, where the advertisers have information only about the current scenario, and the allocation of the budgets unspent in the current scenario is in the control of the auctioneer. We observe that the auctioneer can always improve his revenue by judiciously using broad match. Thus, information seems to be a double-edged sword for the auctioneer.Comment: 33 pages, 10 figures, new results added, substantially revise