Whole-Chain Recommendations

With the recent prevalence of Reinforcement Learning (RL), there have been tremendous interests in developing RL-based recommender systems. In practical recommendation sessions, users will sequentially access multiple scenarios, such as the entrance pages and the item detail pages, and each scenario has its specific characteristics. However, the majority of existing RL-based recommender systems focus on optimizing one strategy for all scenarios or separately optimizing each strategy, which could lead to sub-optimal overall performance. In this paper, we study the recommendation problem with multiple (consecutive) scenarios, i.e., whole-chain recommendations. We propose a multi-agent RL-based approach (DeepChain), which can capture the sequential correlation among different scenarios and jointly optimize multiple recommendation strategies. To be specific, all recommender agents (RAs) share the same memory of users' historical behaviors, and they work collaboratively to maximize the overall reward of a session. Note that optimizing multiple recommendation strategies jointly faces two challenges in the existing model-free RL model - (i) it requires huge amounts of user behavior data, and (ii) the distribution of reward (users' feedback) are extremely unbalanced. In this paper, we introduce model-based RL techniques to reduce the training data requirement and execute more accurate strategy updates. The experimental results based on a real e-commerce platform demonstrate the effectiveness of the proposed framework.Comment: 29th ACM International Conference on Information and Knowledge Managemen

Reinforcement Knowledge Graph Reasoning for Explainable Recommendation

Recent advances in personalized recommendation have sparked great interest in the exploitation of rich structured information provided by knowledge graphs. Unlike most existing approaches that only focus on leveraging knowledge graphs for more accurate recommendation, we perform explicit reasoning with knowledge for decision making so that the recommendations are generated and supported by an interpretable causal inference procedure. To this end, we propose a method called Policy-Guided Path Reasoning (PGPR), which couples recommendation and interpretability by providing actual paths in a knowledge graph. Our contributions include four aspects. We first highlight the significance of incorporating knowledge graphs into recommendation to formally define and interpret the reasoning process. Second, we propose a reinforcement learning (RL) approach featuring an innovative soft reward strategy, user-conditional action pruning and a multi-hop scoring function. Third, we design a policy-guided graph search algorithm to efficiently and effectively sample reasoning paths for recommendation. Finally, we extensively evaluate our method on several large-scale real-world benchmark datasets, obtaining favorable results compared with state-of-the-art methods.Comment: Accepted in SIGIR 201

Intrinsically Motivated Reinforcement Learning based Recommendation with Counterfactual Data Augmentation

Deep reinforcement learning (DRL) has been proven its efficiency in capturing users' dynamic interests in recent literature. However, training a DRL agent is challenging, because of the sparse environment in recommender systems (RS), DRL agents could spend times either exploring informative user-item interaction trajectories or using existing trajectories for policy learning. It is also known as the exploration and exploitation trade-off which affects the recommendation performance significantly when the environment is sparse. It is more challenging to balance the exploration and exploitation in DRL RS where RS agent need to deeply explore the informative trajectories and exploit them efficiently in the context of recommender systems. As a step to address this issue, We design a novel intrinsically ,otivated reinforcement learning method to increase the capability of exploring informative interaction trajectories in the sparse environment, which are further enriched via a counterfactual augmentation strategy for more efficient exploitation. The extensive experiments on six offline datasets and three online simulation platforms demonstrate the superiority of our model to a set of existing state-of-the-art methods

Explainability in Music Recommender Systems

The most common way to listen to recorded music nowadays is via streaming platforms which provide access to tens of millions of tracks. To assist users in effectively browsing these large catalogs, the integration of Music Recommender Systems (MRSs) has become essential. Current real-world MRSs are often quite complex and optimized for recommendation accuracy. They combine several building blocks based on collaborative filtering and content-based recommendation. This complexity can hinder the ability to explain recommendations to end users, which is particularly important for recommendations perceived as unexpected or inappropriate. While pure recommendation performance often correlates with user satisfaction, explainability has a positive impact on other factors such as trust and forgiveness, which are ultimately essential to maintain user loyalty. In this article, we discuss how explainability can be addressed in the context of MRSs. We provide perspectives on how explainability could improve music recommendation algorithms and enhance user experience. First, we review common dimensions and goals of recommenders' explainability and in general of eXplainable Artificial Intelligence (XAI), and elaborate on the extent to which these apply -- or need to be adapted -- to the specific characteristics of music consumption and recommendation. Then, we show how explainability components can be integrated within a MRS and in what form explanations can be provided. Since the evaluation of explanation quality is decoupled from pure accuracy-based evaluation criteria, we also discuss requirements and strategies for evaluating explanations of music recommendations. Finally, we describe the current challenges for introducing explainability within a large-scale industrial music recommender system and provide research perspectives.Comment: To appear in AI Magazine, Special Topic on Recommender Systems 202

Adversarial Training Towards Robust Multimedia Recommender System

With the prevalence of multimedia content on the Web, developing recommender solutions that can effectively leverage the rich signal in multimedia data is in urgent need. Owing to the success of deep neural networks in representation learning, recent advance on multimedia recommendation has largely focused on exploring deep learning methods to improve the recommendation accuracy. To date, however, there has been little effort to investigate the robustness of multimedia representation and its impact on the performance of multimedia recommendation. In this paper, we shed light on the robustness of multimedia recommender system. Using the state-of-the-art recommendation framework and deep image features, we demonstrate that the overall system is not robust, such that a small (but purposeful) perturbation on the input image will severely decrease the recommendation accuracy. This implies the possible weakness of multimedia recommender system in predicting user preference, and more importantly, the potential of improvement by enhancing its robustness. To this end, we propose a novel solution named Adversarial Multimedia Recommendation (AMR), which can lead to a more robust multimedia recommender model by using adversarial learning. The idea is to train the model to defend an adversary, which adds perturbations to the target image with the purpose of decreasing the model's accuracy. We conduct experiments on two representative multimedia recommendation tasks, namely, image recommendation and visually-aware product recommendation. Extensive results verify the positive effect of adversarial learning and demonstrate the effectiveness of our AMR method. Source codes are available in https://github.com/duxy-me/AMR.Comment: TKD

KuaiSim: A Comprehensive Simulator for Recommender Systems

Reinforcement Learning (RL)-based recommender systems (RSs) have garnered considerable attention due to their ability to learn optimal recommendation policies and maximize long-term user rewards. However, deploying RL models directly in online environments and generating authentic data through A/B tests can pose challenges and require substantial resources. Simulators offer an alternative approach by providing training and evaluation environments for RS models, reducing reliance on real-world data. Existing simulators have shown promising results but also have limitations such as simplified user feedback, lacking consistency with real-world data, the challenge of simulator evaluation, and difficulties in migration and expansion across RSs. To address these challenges, we propose KuaiSim, a comprehensive user environment that provides user feedback with multi-behavior and cross-session responses. The resulting simulator can support three levels of recommendation problems: the request level list-wise recommendation task, the whole-session level sequential recommendation task, and the cross-session level retention optimization task. For each task, KuaiSim also provides evaluation protocols and baseline recommendation algorithms that further serve as benchmarks for future research. We also restructure existing competitive simulators on the KuaiRand Dataset and compare them against KuaiSim to future assess their performance and behavioral differences. Furthermore, to showcase KuaiSim's flexibility in accommodating different datasets, we demonstrate its versatility and robustness when deploying it on the ML-1m dataset