Computer Mediated Communications and Communities of Practice

Within the Knowledge Management context, there is growing interest in computer support for group knowledge sharing and the role that Communities of Practice play in this. Communities of Practice are groups of individuals with a common purpose and who share some background, language or experience. The community is regenerated as newcomers join the group and old-timers leave. The newcomers have access to the old- timers and learn from them. This generally takes place through situated learning. New group knowledge is also created as members of the community have a problem to solve and swap experiences and anecdotes to solve the problem, possibly arriving at a novel solution. This may then be further shared through anecdotes so that it eventually becomes part of the group's store of collective knowledge. Communities of Practice provide an excellent forum for knowledge sharing and a vital question is whether the new communications media, which provide new possibilities for collaboration and distributed working, could support the existence of such groups in a distributed environment. This question takes on an added relevance with the rapid internationalization of business that can spread the distribution over national boundaries posing problems of cultural and temporal as well as physical distance. This paper reports on a case study which was the first stage in exploring whether Computer Mediated Communications technologies (CMCs) can support distributed international Communities of Practice. The aim of the case study was to explore the possible existence of Communities of Practice in an international organization, to identify such groups and to ascertain the media used.Computer Mediated Communications technologies, CMC, Communities of Practice, CoP, Knowledge Management, KM

APFIC Regional Workshop on "Mainstreaming Fisheries Co-management"

This is the report of the APFIC regional workshop on "Mainstreaming fisheries co-management" held in Siem Reap, Cambodia from August 9-12, 2005 . The goal of the workshop was to provide a forum to learn from past experience and to promote devolved management of fisheries. Participants at the workshop had the opportunity to be exposed to a range of coastal and inland fisheries co-management interventions and the elaboration of approaches needed to make fisheries co-management a "mainstream" activity in developing countries. The objective of the workshop was to develop summary conclusions on the status of co-management in the region and provide some concrete recommendations for action towards mainstreaming fishery co-management in the Asia-Pacific region. The report contains the action plan and recommendations of the workshop. Many agencies (both governmental and non-governmental) are striving to improve the livelihoods of poor people that are dependent on aquatic resources by including these stakeholders in the planning and implementation of fisheries management. Many states have adopted decentralization as the way to implement future fisheries management, especially in developing countries, which often involves a partnership between government and the local communities, i.e. a co-management approach. The challenge is to find a way for co-management to become a mainstream practice of both government and non-government organizations and communities

Limitations of an established community of practice in developing online innovation

This research was undertaken to explore the effectiveness of an already established community of practice among staff at a small rurally-based training organisation as a vehicle through which to develop innovative practice in online collaboration and learning. The research was situated within that ongoing innovation, and used interview and observational techniques to generate the research data from staff and management personnel. Substantial limitations to using an already existing community of practice to develop innovative practice were shown in the research. Development of new behaviours was substantially inhibited by the power of already established behaviours and practices. Additionally, lack of sufficient experience among community members in online technologies was a further barrier to effective and orderly development. The research indicates that the achievement of innovative practice through communities of practice within existing workplaces may best be served by the strategic development of members of those communities, focusing on change from already established behaviours, and by ensuring a mix of skill and experience to support and lead less experienced participants.<br /

Eliciting And Connecting Information Requirements: A Study Of Brokering Situations In Data Warehouse Development

Information management and logistics rely on underlying data warehouse (DWH) systems. The development of DWHs brings together different communities of practice. In this paper, we concentrate on the role of DWH professionals as a brokering community in DWH development projects. We argue that each time they engage in brokering activities towards neighboring communities of practice, representatives from these communities take brokering roles as well. As a result, a so-called brokering situation resides within the social structure, which builds a brokering community. To closer observe the roles of DWH professionals within these brokering situations, we conducted in-depth interviews with experienced DWH professionals. Based on the analysis, we argue that the selection of the community’s representatives with experience in neighboring communities can improve brokering situations. Objects exchanged between communities of practice during brokering situations can have either positive or negative effects, depending on their capacity and the type of complexity on the boundary

Developing minimum clinical standards for physiotherapy in South African ICUs: A qualitative study

Rationale, aims, and objectives: Physiotherapists are integral members of the intensive care unit (ICU) team. Clinicians working in ICU are dependent on their own experience when making decisions regarding individual patient management thus resulting in variation in clinical practice. No formalized clinical practice guidelines or standards exist for the educational profile or scope of practice requirements for ICU physiotherapy. This study explored perceptions of physiotherapists on minimum clinical standards that ICU physiotherapists should adhere to for delivering safe, effective physiotherapy services to critically ill patients. Method: Experienced physiotherapists offering a service to South African ICUs were purposively sampled. Three focus group sessions were held in different parts of the country to ensure national participation. Each was audio recorded. The stimulus question posed was “What is the minimum standard of clinical practice needed by physiotherapists to ensure safe and independent practice in South African ICUs?” Three categories were explored, namely, knowledge, skill, and attributes. Themes and subthemes were developed using the codes identified. An inductive approach to data analysis was used to perform conventional content analysis. Results: Twenty-five physiotherapists participated in 1 of 3 focus group sessions. Mean years of ICU experience was 10.8 years (±7.0; range, 3-33). Three themes emerged from the data namely, integrated medical knowledge, multidisciplinary teamwork, and physiotherapy practice. Integrated medical knowledge related to anatomy and physiology, conditions that patients present with in ICU, the ICU environment, pathology and pathophysiology, and pharmacology. Multidisciplinary teamwork encompassed elements related to communication, continuous professional development, cultural sensitivity, documentation, ethics, professionalism, safety in ICU, and technology. Components related to physiotherapy practice included clinical reasoning, handling skills, interventions, and patient care. Conclusions: The information obtained will be used to inform the development of a list of standards to be presented to the wider national physiotherapy and ICU communities for further consensus-building activities

COMMUNITY-BASED TOURISM: THE CASE OF THE BUTRINT NATIONAL PARK, SOUTH ALBANIA

The concept of Community Based Tourism (CBT) has been a further development within the sustainable tourism approach. Drawing from the theories and practice of participatory development, it specifically focuses on the impact tourism may have on local communities with the aim of maximizing benefits in terms of jobs, wealth, and support for local culture and industry, and protection of the built and natural environment. Thus the challenge is to put local communities at the center of tourism initiatives and supports in an effort to create win-win solutions concerning the management of tourism destinations. CBT is planned with the goal of preserving local natural and cultural assets, so that both residents and visitors may benefit from the tourism experience. Dealing with culture and sustainable development should be done within the objective of promoting sustainable development in the region and conserve the Butrint National Park (BNP), by engaging surrounding communities in the development of community-based tourism products and services. The underlying assumption of intervention is that CBT assists in the conservation of BNP’s cultural and natural values by demonstrating the Park’s potential to the local communities in order to generate sustainable economic activities.Sustainable; Ecotourism; Community Based Tourism;

The impact of communities of practice on masters dissertations: a small scale case Study of MSc project management students

Communities of Practice (CoPs) are known to increase knowledge sharing and personal development. In this pilot study in a UK higher education institution, we explored using CoPs with Postgraduate (Masters and PhD) students with a view to investigating the CoPs’ impact on the Masters students’ dissertation engagement and achievement. We conducted action research, forming 4 CoPs, each including 1 PhD student and approximately 3 MSc students. We analysed the 11 MSc Project Management students’ engagement, results and feedback and the 4 Project Management PhD researchers’ feedback using mixed methods from questionnaires, feedback forums and quantitative analysis of dissertation results (marks). We found four categories of outcome: (i) MSc students’ mode of communication with their CoP; (ii) MSc students’ contribution to their CoP; (iii) benefits to MSc students; and (iv) impact on MSc dissertation results. Our outcomes show that the CoP had an impact on MSc student engagement and performance, and indicate CoPs as worthy of further investigation for enhancing students’ learning experience

Social workers in community care practice: Ideologies and interactions with older people

This article is available open access through the publisher’s website through the link below. Copyright @ 2008 The Authors.Since the inception of the NHS and Community Care in 1990, there has been a proliferation of studies examining its implementation at the front line. Considerable attention has been aimed at understanding how it is that social work practitioners, charged with the responsibility to implement community care recommendations for older people, are doing so in a challenging care environment. How a practitioner's ideological frame of reference may impact on his/her practice interactions remains relatively unanswered. However, the course by which professional ideology matures and then directs practice would appear to both complex and multifaceted. The outcome is one that may render the professional both powerful and political, and one that may leave the older care recipient both vulnerable and stigmatized. This paper explores community care practice with older people, emphasizing the ideological underpinnings in practice and their influence on practice interactions. Social work practitioners working on older people's teams in two contrasting communities in England were interviewed to discuss their assessment and care management interactions with older people. Using grounded theory and Goffman's theoretical constructs within frame analysis, a conceptual model for practice emerged, reinforcing that practitioners' understandings of social events, anchored in government and professional discourse and individual perceptions about older people, enabled them to organize and influence the interaction to lead to a professionally determined outcome. The routine work of assessment and care management became very powerful in absence of strategic intention by the practitioner. A move to more strategic behaviour occurred when practice dilemmas required practitioners to intervene, informed by their professionally based values juxtaposed against those supported within official discourse. The findings provide an insight into how social work practitioners manage to deliver community care in a complex environment. The outcomes also reinforce the need for practitioners to develop an understanding of how they construct their social realities, as this may impact on the experience of community care for older people

Preventive medical care in remote Aboriginal communities in the Northern Territory: a follow-up study of the impact of clinical guidelines, computerised recall and reminder systems, and audit and feedback

Background Interventions to improve delivery of preventive medical services have been shown to be effective in North America and the UK. However, there are few studies of the extent to which the impact of such interventions has been sustained, or of the impact of such interventions in disadvantaged populations or remote settings. This paper describes the trends in delivery of preventive medical services following a multifaceted intervention in remote community health centres in the Northern Territory of Australia. Methods The intervention comprised the development and dissemination of best practice guidelines supported by an electronic client register, recall and reminder systems and associated staff training, and audit and feedback. Clinical records in seven community health centres were audited at regular intervals against best practice guidelines over a period of three years, with feedback of audit findings to health centre staff and management. Results Levels of service delivery varied between services and between communities. There was an initial improvement in service levels for most services following the intervention, but improvements were in general not fully sustained over the three year period. Conclusions Improvements in service delivery are consistent with the international experience, although baseline and follow-up levels are in many cases higher than reported for comparable studies in North America and the UK. Sustainability of improvements may be achieved by institutionalisation of relevant work practices and enhanced health centre capacity

Exploring the Phenomenon of Zero Waste and Future Cities

The evolving phenomenon of zero waste encompasses the theory, practice, and learning of individuals, families, businesses, communities, and government organisations, responding to perceptions of crisis and failure around conventional waste management. The diverse and growing body of international zero waste experience, can be portrayed as both, an entirely new and alternative waste management paradigm, and or, interpreted as overlapping, extending, and synergetic with a general evolution towards more sustainable waste/resource management practices. Combining the terms zero and waste provokes creative, intellectual, and pragmatic tensions, which provide a contemporary axis for necessary debate and innovation in this sphere of resource management. This commentary draws on an interdisciplinary perspective and utilises some elements of the critique of zero waste, as a lens to examine and better understand this heterogeneous global community of practice. In particular, how the concept and implementation of a zero waste goal can increase community engagement and be a catalyst for the design and management of a more circular urban metabolism and hence, more adaptive, resilient, and sustainable future (zero waste) cities