2 research outputs found
Evaluation of response quality for heterogeneous question answering systems
The research in this paper makes explicit why existing measures for response quality evaluation is not suitable for the ever-evolving field of question answering and following that, a short-term solution for evaluating response quality of heterogeneous systems is put forward. To demonstrate the challenges in evaluating systems of different nature, this research presents a black-box approach using a classification scheme and scoring mechanism to assess and rank three example systems