Strategi Pengembangan e-Government di Dinas Komunikasi dan Informatika Kota Tanjungpinang

Since 2018 the Tanjungpinang City Government has started developing e-Government. e-Government development efforts are also a target in the 2018-2023 RPJMD of Tanjungpinang City in 2022 with the coordinator are Dinas Communication and Information of Tanjungpinang City . The purpose of this study is to find out how the strategy carried out by the Dinas Communication and Informatics in developing e-Government in the city of Tanjungpinang. The method used in this study was a qualitative descriptive method with 5 informants and data collection techniques and tools in the form of observation, interviews, and documentation with the research locus is Dinas Communication and Informatics Tanjungpinang City. The results of this study using the ITPOSMO theory from Hungger and Whalen are, (1) Information, The state of the Information owned by Diskominfo is by having the official website of the Tanjungpinang city government and SIPA Kominfo, (2) Technology, The state of the technology that exists at Dikominfo is a lack of network capacity, (3) Processes, As for the process carried out in the development of e-Government by providing network capacity and SIPA Kominfo, (4) Objective and Value, the situation to be achieved is the integrity of public services and employment archive, but for now what has started to have integrity is only the employment archive application (5) Staff and Skills. The condition of the staff and also the skills possessed by the Ministry of Communication and Informatics is that they still have incompetent human resources in the ICT field (6) Management and Structure, with the presence of Mayor Number 8 of 2022 and the existence of applications staffing formed by Pemko who are able to provide assistance in carrying out e-Government development in the city of Tanjungpinang (7) Others, the most influential resources are funds and time, Diskominfo is still experiencing a lack of funds due to post-Covid-19 economic recovery which causes all E-Government development efforts are hampered. The conclusion of this study is that the Tanjungpinang City Communications and Informatics Office in developing e-Government does not yet have its own innovative strategy due to unexpected obstacles such as Covid-19

A framework for the development of learning management systems for higher education institutions in the Kingdom of Saudi Arabia

This study focuses on a framework for the development of the Learning Management System (LMS) in the Kingdom of Saudi Arabia (KSA) higher education institutes (HEIs) from information systems (IS) perspective, using the Technology Acceptance Model (TAM) and Design Reality Gap (ITPOSMO) model. The research methodology consists of six stages which adopts the paradigm of pragmatism and the research design of mixed-methods. A case study design is used to investigate the implementation of LMS in the Al-Imam Mohamed bin Saud Islamic University. The quantitative part was designed to investigate the attitude of users towards the usefulness of the LMS and to assess the acceptance level of LMS among university users. The qualitative part was designed to explore the gap between the proposed implementation of the LMS and reality. The survey received valid responses from 129 academic and 1548 student. A semistructured interviews with 21 participants. The sample was achieved via a purposive sampling technique. The quantitative data was analysed using descriptive statistical analysis and correlation coefficient. The qualitative data were analysed using a thematic analysis approach. The study identifies the barriers influencing effective LMS in KSA HEIs as 1) technology barriers (lack of IT infrastructure, incomplete functionalities and lack of integration); 2) human barriers (lack of knowledge of the importance of elearning, lack of expertise and competencies); and 3) organisation barriers (organisational preparedness, unclear of requirements, lack of training, resistance and financial constraints). The contribution of this research includes a new model derived from the ITPOSMO model and TAM to investigate LMS in the context of real circumstances, and the physical environment that exists in KSA HEIs. The research focus is more on meso level while encompassing first and third levels as reference for better understanding (Richter et al., 2009). The results lead to developing a framework for the development of LMS in KSA HEIs.Manufacturin