Delivering services by building and running virtual organisations

Non peer reviewedPostprin

Dynamic Formation and Strategic Management of Web Services Communities

In the last few years, communities of services have been studied in a certain numbers of proposals as virtual pockets of similar expertise. The motivation is to provide these services with high chance of discovery through better visibility, and to enhance their capabilities when it comes to provide requested functionalities. There are some proposed mechanisms and models on aggregating web services and making them cooperate within their communities. However, forming optimal and stable communities as coalitions to maximize individual and group efficiency and income for all the involved parties has not been addressed yet. Moreover, in the proposed frameworks of these communities, a common assumption is that residing services, which are supposed to be autonomous and intelligent, are competing over received requests. However, those services can also exhibit cooperative behaviors, for instance in terms of substituting each other. When competitive and cooperative behaviors and strategies are combined, autonomous services are said to be "coopetitive". Deciding to compete or cooperate inside communities is a problem yet to be investigated. In this thesis, we first identify the problem of defining efficient algorithms for coalition formation mechanisms. We study the community formation problem in two different settings: 1) communities with centralized manager having complete information using cooperative game-theoretic techniques; and 2) communities with distributed decision making mechanisms having incomplete information using training methods. We propose mechanisms for community membership requests and selections of web services in the scenarios where there is interaction between one community and many web services and scenarios where web services can join multiple established communities. Then in order to address the coopetitive relation within communities of web services, we propose a decision making mechanism for our web services to efficiently choose competition or cooperation strategies to maximize their payoffs. We prove that the proposed decision mechanism is efficient and can be implemented in time linear in the length of the time period considered for the analysis and the number of services in the community. Moreover, we conduct extensive simulations, analyze various scenarios, and confirm the obtained theoretical results using parameters from a real web services dataset

On the convergence of autonomous agent communities

This is the post-print version of the final published paper that is available from the link below. Copyright @ 2010 IOS Press and the authors.Community is a common phenomenon in natural ecosystems, human societies as well as artificial multi-agent systems such as those in web and Internet based applications. In many self-organizing systems, communities are formed evolutionarily in a decentralized way through agents' autonomous behavior. This paper systematically investigates the properties of a variety of the self-organizing agent community systems by a formal qualitative approach and a quantitative experimental approach. The qualitative formal study by applying formal specification in SLABS and Scenario Calculus has proven that mature and optimal communities always form and become stable when agents behave based on the collective knowledge of the communities, whereas community formation does not always reach maturity and optimality if agents behave solely based on individual knowledge, and the communities are not always stable even if such a formation is achieved. The quantitative experimental study by simulation has shown that the convergence time of agent communities depends on several parameters of the system in certain complicated patterns, including the number of agents, the number of community organizers, the number of knowledge categories, and the size of the knowledge in each category

Fairs for e-commerce: the benefits of aggregating buyers and sellers

In recent years, many new and interesting models of successful online business have been developed. Many of these are based on the competition between users, such as online auctions, where the product price is not fixed and tends to rise. Other models, including group-buying, are based on cooperation between users, characterized by a dynamic price of the product that tends to go down. There is not yet a business model in which both sellers and buyers are grouped in order to negotiate on a specific product or service. The present study investigates a new extension of the group-buying model, called fair, which allows aggregation of demand and supply for price optimization, in a cooperative manner. Additionally, our system also aggregates products and destinations for shipping optimization. We introduced the following new relevant input parameters in order to implement a double-side aggregation: (a) price-quantity curves provided by the seller; (b) waiting time, that is, the longer buyers wait, the greater discount they get; (c) payment time, which determines if the buyer pays before, during or after receiving the product; (d) the distance between the place where products are available and the place of shipment, provided in advance by the buyer or dynamically suggested by the system. To analyze the proposed model we implemented a system prototype and a simulator that allow to study effects of changing some input parameters. We analyzed the dynamic price model in fairs having one single seller and a combination of selected sellers. The results are very encouraging and motivate further investigation on this topic

Human-agent collectives

We live in a world where a host of computer systems, distributed throughout our physical and information environments, are increasingly implicated in our everyday actions. Computer technologies impact all aspects of our lives and our relationship with the digital has fundamentally altered as computers have moved out of the workplace and away from the desktop. Networked computers, tablets, phones and personal devices are now commonplace, as are an increasingly diverse set of digital devices built into the world around us. Data and information is generated at unprecedented speeds and volumes from an increasingly diverse range of sources. It is then combined in unforeseen ways, limited only by human imagination. People’s activities and collaborations are becoming ever more dependent upon and intertwined with this ubiquitous information substrate. As these trends continue apace, it is becoming apparent that many endeavours involve the symbiotic interleaving of humans and computers. Moreover, the emergence of these close-knit partnerships is inducing profound change. Rather than issuing instructions to passive machines that wait until they are asked before doing anything, we will work in tandem with highly inter-connected computational components that act autonomously and intelligently (aka agents). As a consequence, greater attention needs to be given to the balance of control between people and machines. In many situations, humans will be in charge and agents will predominantly act in a supporting role. In other cases, however, the agents will be in control and humans will play the supporting role. We term this emerging class of systems human-agent collectives (HACs) to reflect the close partnership and the flexible social interactions between the humans and the computers. As well as exhibiting increased autonomy, such systems will be inherently open and social. This means the participants will need to continually and flexibly establish and manage a range of social relationships. Thus, depending on the task at hand, different constellations of people, resources, and information will need to come together, operate in a coordinated fashion, and then disband. The openness and presence of many distinct stakeholders means participation will be motivated by a broad range of incentives rather than diktat. This article outlines the key research challenges involved in developing a comprehensive understanding of HACs. To illuminate this agenda, a nascent application in the domain of disaster response is presented

The Semantic Grid: A future e-Science infrastructure

e-Science offers a promising vision of how computer and communication technology can support and enhance the scientific process. It does this by enabling scientists to generate, analyse, share and discuss their insights, experiments and results in an effective manner. The underlying computer infrastructure that provides these facilities is commonly referred to as the Grid. At this time, there are a number of grid applications being developed and there is a whole raft of computer technologies that provide fragments of the necessary functionality. However there is currently a major gap between these endeavours and the vision of e-Science in which there is a high degree of easy-to-use and seamless automation and in which there are flexible collaborations and computations on a global scale. To bridge this practice–aspiration divide, this paper presents a research agenda whose aim is to move from the current state of the art in e-Science infrastructure, to the future infrastructure that is needed to support the full richness of the e-Science vision. Here the future e-Science research infrastructure is termed the Semantic Grid (Semantic Grid to Grid is meant to connote a similar relationship to the one that exists between the Semantic Web and the Web). In particular, we present a conceptual architecture for the Semantic Grid. This architecture adopts a service-oriented perspective in which distinct stakeholders in the scientific process, represented as software agents, provide services to one another, under various service level agreements, in various forms of marketplace. We then focus predominantly on the issues concerned with the way that knowledge is acquired and used in such environments since we believe this is the key differentiator between current grid endeavours and those envisioned for the Semantic Grid