Establishing a support service for educational technology within a university

This paper covers some of the issues associated with the support of learning technology within an institution. It describes the activities of a working support service, and highlights approaches to some of the academic, technological, political and management issues that have helped it perform effectively over a four‐year period

Diffusion of e-learning as an innovation and economic aspects of e-learning support structures

Meanwhile, many universities and educational institutions have implemented an e-learning center or some similar, often smaller institutional units in order to support the usage of new media in teaching and learning processes [1]. This paper addresses questions around the installation of such e-learning support structures at different levels of an institution and also looks at the diffusion of e-learning as an innovation in educational institutions

Research Findings to Support Effective Educational Policies: A Guide for Policymakers

Updates a 2009 guide with new research on what an effective school leader does; how to improve the training of principals to meet the tough demands of their jobs; how districts can better support and evaluate principals; and how to expand learning time