Evaluating Best Practices In Document Management

The purpose of this research is to create a knowledgebase of best practices for records managers to select the vendor that best fits the individual needs of the organization. Investigative interviews were conducted with individuals from Association for Information and Image Management (AIIM) and the Project Management Institute (PMI). These project managers were asked questions in regards to the best practices when implementing a document management system. Best practices are relevant when implementing a document management solution. In order to consider best practices when implementing a document management solution, the following research objectives will be taken into consideration: How do companies currently manage their documents? Who is responsible for the document management? What format is preferred for a document? What are the accepted standards for a document management system? This data was analyzed qualitatively and presented through an explanation of a proper document management project. The critical success factors for a document management project include creating a proper taxonomy, support from management, and in-depth training