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Open-Retrieval Conversational Question Answering
Conversational search is one of the ultimate goals of information retrieval.
Recent research approaches conversational search by simplified settings of
response ranking and conversational question answering, where an answer is
either selected from a given candidate set or extracted from a given passage.
These simplifications neglect the fundamental role of retrieval in
conversational search. To address this limitation, we introduce an
open-retrieval conversational question answering (ORConvQA) setting, where we
learn to retrieve evidence from a large collection before extracting answers,
as a further step towards building functional conversational search systems. We
create a dataset, OR-QuAC, to facilitate research on ORConvQA. We build an
end-to-end system for ORConvQA, featuring a retriever, a reranker, and a reader
that are all based on Transformers. Our extensive experiments on OR-QuAC
demonstrate that a learnable retriever is crucial for ORConvQA. We further show
that our system can make a substantial improvement when we enable history
modeling in all system components. Moreover, we show that the reranker
component contributes to the model performance by providing a regularization
effect. Finally, further in-depth analyses are performed to provide new
insights into ORConvQA.Comment: Accepted to SIGIR'2
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