3 research outputs found
Managing Quality in Health Care: Involving Patient Care Information Systems and Healthcare Professionals in Quality Monitoring and Improvement
It is no longer possible to ignore the issue of quality in health care. Care institutions strive to
provide all patients with effective, efficient, safe, timely, patient-centered care. Increased
attention for quality is also found in discussions regarding use of information and
communication technologies (ICTs) in health care processes. In these discussions, ICT is almost
always brought into a direct relationship with improving the quality of care, especially ICTs that
professionals use directly in patient care, which are also known as patient care information
systems (PCIS) [1-4]. Well-known quality reports from the US Institute of Medicine, such as To
Err is Human [5] and Crossing the Quality Chasm [6], identify the lack of and delay in ICT
development and implementation as a partial explanation for quality problems in existing
healthcare systems. Both reports call for wider-scale imple