Usage of QR code in tourism industry

QR (Quick Response) code scanning allows the user to obtain in-depth information about the scanned item. Apps used for scanning QR codes can be found on nearly all smart phone devices. Travelers who have smart phone, equipped with the correct reader software, can easily access QR coded information (text, photo, video, web page, etc.) when it is available. Travelers can scan QR coded galleries, places, vineyards or monuments when they are visiting and reach the detailed information without using even a travel guide. The aim of this study is to explore the QR code usage opportunities in tourism sector in the Information Age

Airport Passenger Processing Technology: A Biometric Airport Journey

A passengers’ traveling journey throughout the airport is anything but simple. A passenger goes through numerous hoops and hurdles before safely boarding the aircraft. Many airports today are implementing isolated solutions for passenger processing. Some of these technologies include automated self-service kiosks and bag tag, self-service bag drop-off, along with automated self-service gates for boarding and border control. These solutions can be integrated with biometric systems to enhance passenger handling. This thesis analyzes the current passenger processing technology implemented at airports around the world and their associated challenges that passengers face. A new passenger processing technology called a biometric single token identification (ID) is presented as a solution to help alleviate current issues. By using a medium-sized international airport as a case study, the results show that a single token ID is beneficial to the time it takes to process a passenger. Furthermore, it demonstrates that implementation of a single token ID with self-service technology can provide enhanced passenger travel experience, improving operational process efficiency, all while ensuring safety and security

A design study of a metropolitan air transit system

Metropolitan air transit syste

Social work with airports passengers

Social work at the airport is in to offer to passengers social services. The main methodological position is that people are under stress, which characterized by a particular set of characteristics in appearance and behavior. In such circumstances passenger attracts in his actions some attention. Only person whom he trusts can help him with the documents or psychologically

LOSS PREVENTION: CUSTOMER SERVICE AS BORDER SECURITY

This major research project for OCAD University’s Strategic Foresight and Innovation program argues for improved customer service at border crossings as a method of enhancing border security. In particular, it focuses on alterations to Canada’s border service design, using Saffer’s service design framework of people, objects, processes, and environments. It merges this framework with personal and mediated narratives regarding border crossings in an effort to prototype a better and more secure experience for both travellers and guards. Following a major literature review of both design thinking frameworks and the wicked problems endemic to North America’s international borders, it offers a fictionalized narrative scenario regarding the problem of endangered species smuggling and how border service officers could be better equipped to handle it with enhanced service

Cargo/Logistics Airlift System Study (CLASS), Volume 1

Current and advanced air cargo systems are evaluated using industrial and consumer statistics. Market and commodity characteristics that influence the use of the air mode are discussed along with a comparison of air and surface mode on typical routes. Results of on-site surveys of cargo processing facilities at airports are presented, and institutional controls and influences on air cargo operations are considered

Multimodal, intermodal and terminals

The chapter looks at rail freight terminals, rail--sea interfaces, in particular, as part of a multimodal, or integrated transportation network. Terminals are key infrastructure for linking individual transport modes and governing and managing their interchange in a manner that creates a seamless and sustainable transportation system. Therefore, their performance is critical for maximising transport efficiency and modes integration. This chapter focused on how to measure the operational performance of rail freight terminals in a framework of integrated transportation network. In an increasingly competitive and commercialised world, there is an increasing demand to be able to rank transport options and routes in some way. Drawing on new material, this talk attempts to outline possible methods for how to measure the performance of rail terminals. It focuses on the identification of suitable methods to assess performance by key indicators. Intermodality demands for going beyond safeguarding the individual modes to ensuring the security of the intermodal inter-faces (terminals), the nodes that link and integrate passenger and freight flows. That demands for an integrated holistic approach built on the collaboration between international, national organisations and operators. The study put emphasis on the security challenges and threats to freight transport generally and in rail-sea interfaces more specifically. It moves onto the regulations already governing security in rail-sea interfaces. Finally, it focus on the role that infrastructure planning can play in improving security and offer some conclusions and recommendations for the futur

Proceedings of the GPEA Polytechnic Summit 2022: Session Papers

Welcome to GPEA PS 2022 Each year the Polytechnic Summit assembles leaders, influencers and contributors who shape the future of polytechnic education. The Polytechnic Summit provides a forum to enable opportunities for collaboration and partnerships and for participants to focus on innovation in curriculum and pedagogy, to share best practices in active and applied learning, and discuss practice-based research to enhance student learning. This year a view on the aspects of applied research will be added. How to conduct research in a teaching first environment and make use of this. Which characteristics of applied research are important to be used in teaching and vice versa?The Summit will – once again - also provide an opportunity to examine the challenges and opportunities presented by COVID-19 and will offer us all an opportunity to explore the ways in which we can collaborate more effectively using our new-found virtual engagement skills and prepare for a hybrid future. PS2022 Themes: Design (Programmes, Curriculum, Organisation);Practice-Based Learning;Applied Research; Employability and Graduate Skills; Internationalisation, Global Teaching & Collaboration and Sustainability Theme