Simulation multi-agents de la phase d’utilisation lors de l’analyse du cycle de vie de systèmes sociotechniques : cas des domiciles intelligents

Résumé: L’objectif de la consommation durable est d’encourager des modes de vie qui soient plus respectueux de l’environnement, tout en assurant un développement économique et une équité sociale. Quantifier les impacts environnementaux de différents modes de vie est cependant complexe. En effet, cela requiert de prendre en compte la temporalité des pratiques constituant ces modes de vie. Les comportements humains formant ces pratiques sont aussi complexes à modéliser, car ils dépendent à la fois du réseau social et technologique des individus. Ces aspects ne sont usuellement pas pris en compte dans les outils d’évaluation environnementale comme l’analyse du cycle de vie (ACV) et demande des connaissances sortant du cadre usuel de l’ACV.----------Abstract: The goal of sustainable consumption is to encourage lifestyles that are more respectful of the environment, while ensuring economic development and social equity. Quantifying the environmental impacts of different lifestyles, however, is complex; this requires considering the temporality of the practices constituting these lifestyles. The human behaviors that form these practices are also complex to model because they depend on both the social and the technological networks of people. These aspects are not usually considered in environmental assessment tools such as life cycle analysis (LCA) and thus require complementary knowledge which is out of the scope of LCA

RIODD 2016 « Energie, environnement et mutations sociales »

International audienceLe RIODD a tenu son 11ème congrès annuel du mercredi 6 au vendredi 8 juillet 2016 à St-Etienne. Il s'est déroulé à l'Ecole des Mines de Saint-Étienne. L’organisation de ce 11ème congrès annuel du RIODD était portée par l’Institut Henri Fayol de l’Ecole des Mines de St-Etienne. Cette manifestation scientifique à caractère pluridisciplinaire et de dimension internationale s’est inscrite dans le cadre du Bicentenaire de l’Ecole des Mines de St-Etienne en 2016

13th International Conference on Modeling, Optimization and Simulation - MOSIM 2020

Comité d’organisation: Université Internationale d’Agadir – Agadir (Maroc) Laboratoire Conception Fabrication Commande – Metz (France)Session RS-1 “Simulation et Optimisation” / “Simulation and Optimization” Session RS-2 “Planification des Besoins Matières Pilotée par la Demande” / ”Demand-Driven Material Requirements Planning” Session RS-3 “Ingénierie de Systèmes Basées sur les Modèles” / “Model-Based System Engineering” Session RS-4 “Recherche Opérationnelle en Gestion de Production” / "Operations Research in Production Management" Session RS-5 "Planification des Matières et des Ressources / Planification de la Production” / “Material and Resource Planning / Production Planning" Session RS-6 “Maintenance Industrielle” / “Industrial Maintenance” Session RS-7 "Etudes de Cas Industriels” / “Industrial Case Studies" Session RS-8 "Données de Masse / Analyse de Données” / “Big Data / Data Analytics" Session RS-9 "Gestion des Systèmes de Transport” / “Transportation System Management" Session RS-10 "Economie Circulaire / Développement Durable" / "Circular Economie / Sustainable Development" Session RS-11 "Conception et Gestion des Chaînes Logistiques” / “Supply Chain Design and Management" Session SP-1 “Intelligence Artificielle & Analyse de Données pour la Production 4.0” / “Artificial Intelligence & Data Analytics in Manufacturing 4.0” Session SP-2 “Gestion des Risques en Logistique” / “Risk Management in Logistics” Session SP-3 “Gestion des Risques et Evaluation de Performance” / “Risk Management and Performance Assessment” Session SP-4 "Indicateurs Clés de Performance 4.0 et Dynamique de Prise de Décision” / ”4.0 Key Performance Indicators and Decision-Making Dynamics" Session SP-5 "Logistique Maritime” / “Marine Logistics" Session SP-6 “Territoire et Logistique : Un Système Complexe” / “Territory and Logistics: A Complex System” Session SP-7 "Nouvelles Avancées et Applications de la Logique Floue en Production Durable et en Logistique” / “Recent Advances and Fuzzy-Logic Applications in Sustainable Manufacturing and Logistics" Session SP-8 “Gestion des Soins de Santé” / ”Health Care Management” Session SP-9 “Ingénierie Organisationnelle et Gestion de la Continuité de Service des Systèmes de Santé dans l’Ere de la Transformation Numérique de la Société” / “Organizational Engineering and Management of Business Continuity of Healthcare Systems in the Era of Numerical Society Transformation” Session SP-10 “Planification et Commande de la Production pour l’Industrie 4.0” / “Production Planning and Control for Industry 4.0” Session SP-11 “Optimisation des Systèmes de Production dans le Contexte 4.0 Utilisant l’Amélioration Continue” / “Production System Optimization in 4.0 Context Using Continuous Improvement” Session SP-12 “Défis pour la Conception des Systèmes de Production Cyber-Physiques” / “Challenges for the Design of Cyber Physical Production Systems” Session SP-13 “Production Avisée et Développement Durable” / “Smart Manufacturing and Sustainable Development” Session SP-14 “L’Humain dans l’Usine du Futur” / “Human in the Factory of the Future” Session SP-15 “Ordonnancement et Prévision de Chaînes Logistiques Résilientes” / “Scheduling and Forecasting for Resilient Supply Chains

Factors Influencing Customer Satisfaction towards E-shopping in Malaysia

Online shopping or e-shopping has changed the world of business and quite a few people have decided to work with these features. What their primary concerns precisely and the responses from the globalisation are the competency of incorporation while doing their businesses. E-shopping has also increased substantially in Malaysia in recent years. The rapid increase in the e-commerce industry in Malaysia has created the demand to emphasize on how to increase customer satisfaction while operating in the e-retailing environment. It is very important that customers are satisfied with the website, or else, they would not return. Therefore, a crucial fact to look into is that companies must ensure that their customers are satisfied with their purchases that are really essential from the ecommerce’s point of view. With is in mind, this study aimed at investigating customer satisfaction towards e-shopping in Malaysia. A total of 400 questionnaires were distributed among students randomly selected from various public and private universities located within Klang valley area. Total 369 questionnaires were returned, out of which 341 questionnaires were found usable for further analysis. Finally, SEM was employed to test the hypotheses. This study found that customer satisfaction towards e-shopping in Malaysia is to a great extent influenced by ease of use, trust, design of the website, online security and e-service quality. Finally, recommendations and future study direction is provided. Keywords: E-shopping, Customer satisfaction, Trust, Online security, E-service quality, Malaysia