The North Cyprus Conference Sector: Establishing a Competitive Advantage

North Cyprus had recently positioned itself as a conference destination. Given external and internal factors such as political isolation and the over dependency on casino tourism, policymakers have recognised the importance of the conference sector in creating sustainable growth for North Cyprus’s tourism driven economy. Increasingly, Turkish conference organisers are choosing North Cyprus as a destination to host conferences. As such, Turkish conference organisers were questioned via an internet based questionnaire to determine attributes considered important within the conference destination selection process. An Importance-Performance Analysis (IPA) was performed, the findings identified that North Cyprus was perceived as a high performer with reference to; ease of accessibility, distance of destination, conference venue and accommodation price, safety and security, climate, hospitality, quality, quantity and availability of hotel rooms. However, in relation to North Cyprus, a unique application of IPA identified macro- and micro-destination attributes that North Cyprus should improve on; transportation within destination, availability of technological resources, the range of conference venues, conference staff training, destinations marketing activities and quality of local restaurants. The findings provided implications for destination managers in terms of branding, as well as conference venue and accommodation providers in terms of targeting conference organisers more effectively and promoting North Cyprus to conference sector stakeholders

Building a compliance audit for BS7988 “Code of practice for the use of information technology (IT) in the delivery of assessments”

The BS7988 standard is now formally published, and is broadly in line with the provisional specification presented by John Kleeman, David Keech and Stephen Wright to this conference last year. Compliance with the standard requires quality assurance across a wide range of areas - hardware, software, network, data storage and human issues are all covered. It requires consideration of security, reliability and accessibility. In this session we will work collectively to build a provisional framework for a QA system to cover those areas of the Standard that fall within the remit of conference delegates, principally those relating to software development. The output of the session will be a draft of a quality audit that can be published as part of the conference proceedings. While clearly this will be very much a first-stage document, we hope that it will provide pointers for further work in this area

An investigation into the perspectives of providers and learners on MOOC accessibility

An effective open eLearning environment should consider the target learner’s abilities, learning goals, where learning takes place, and which specific device(s) the learner uses. MOOC platforms struggle to take these factors into account and typically are not accessible, inhibiting access to environments that are intended to be open to all. A series of research initiatives are described that are intended to benefit MOOC providers in achieving greater accessibility and disabled learners to improve their lifelong learning and re-skilling. In this paper, we first outline the rationale, the research questions, and the methodology. The research approach includes interviews, online surveys and a MOOC accessibility audit; we also include factors such the risk management of the research programme and ethical considerations when conducting research with vulnerable learners. Preliminary results are presented from interviews with providers and experts and from analysis of surveys of learners. Finally, we outline the future research opportunities. This paper is framed within the context of the Doctoral Consortium organised at the TEEM'17 conference

A decision support system to improve service quality in multimodal rapid rail systems: A bayesian perspective

Copyright @ 2011 International Conference on Computers and Industrial EngineeringIn this study, the accessibility of the rail transit stations in a multimodal network formed by a trunk line and its feeder lines are defined. Connectivity between lines and the accessibility of the nodes identify the overall spatial structure of the network. The factors influencing the access choices of rail transit stations and satisfaction of transit travelers in rapid rail transit systems are investigated in order to gain insights into the factors and their interrelationships. The quantitative indications of the relationships are produced and the complexity of evaluating the performance of transit services is exhibited. As the interrelationships are mainly stochastic, the problem on hand is treated as a Bayesian Belief Network (BBN). A BBN approach that presents a learning mechanism is employed and is used as an alternative decision making tool to analyze the rapid rail transit services and identify policies to improve the traveler’s level of service