Deferred Action: Theoretical model of process architecture design for emergent business processes

E-Business modelling and ebusiness systems development assumes fixed company resources, structures, and business processes. Empirical and theoretical evidence suggests that company resources and structures are emergent rather than fixed. Planning business activity in emergent contexts requires flexible ebusiness models based on better management theories and models . This paper builds and proposes a theoretical model of ebusiness systems capable of catering for emergent factors that affect business processes. Drawing on development of theories of the ‘action and design’class the Theory of Deferred Action is invoked as the base theory for the theoretical model. A theoretical model of flexible process architecture is presented by identifying its core components and their relationships, and then illustrated with exemplar flexible process architectures capable of responding to emergent factors. Managerial implications of the model are considered and the model’s generic applicability is discussed

Using Enterprise Ontology Methodology to Assess the Quality of Information Exchange

Increasing networked business brings complexities to information sharing, including the requirements for the quality information to use when needed. Information exchange becomes a significant routine but receives little attention. To address this, we propose a method based on Design Engineering Methodology for Organizations (DEMO) – a sophisticate methodology for organizational dynamics analysis – to assess the information exchange quality. A demonstration was accomplished within the Emergency Medical Service, where the information exchange is considered a key issue for the healthcare efficiency. Evaluation was carried out by means of interviews, the Four Principles from Österle, and the Moody and Shanks Quality Framework. Results proves that the method yields an adequate and clear process view and is reliable when it comes to assessing and redesigning the information exchange

Percieved Evaluability - Development of a Theoretical Model and a Measurement Scale

Sound conceptual models are commonly considered as an important factor for successful information systems (IS) development. Due to inaccurate conceptual specifications, IS projects can be delayed or even fail. Thus, thorough evaluation of models is a major concern in IS research. Consequently, theoretical models are required which elucidate the conditions for the successful evaluability of conceptual models. However, IS literature only provides little insights about the prerequisites of effective evaluation. Systematic investigations on the evaluability of conceptual models are missing. Therefore, is paper aims at two research results. Firstly, based on a comprehensive literature review we propose a theoretical model of perceived evaluability. This theoretical model rests on the influence of domain knowledge and the perceived comprehensibility of conceptual models as its two main impact factors. Secondly, to prepare an empirical evaluation of the theoretical model, the development of measurement scales is described. The first steps of this process are exemplified based on an inquiry of modeling experts and implications for testing our hypotheses are provide

A Synthetic Representation of Inter-Organizational Multi-Actor Collaborative Structures: A Pragmatic Look at U.S. E-Prescribing

A synthetic representation of the collaborative structure in U.S. e-prescribing offers explanations for unintended enactments (e.g., surrogate prescribers) of this healthcare information technology. The generation and transmission of a prescription requires collaboration between at least a prescriber, pharmacy, and patient. The interactions of these actors are modeled through one or more pairs of synthetic representations built using various theoretical lenses such as language-action models. The pluralist pragmatic basis for building a synthetic representation is interpretive synthesis used widely in healthcare. The paper describes how 240+ academic articles in various fields of healthcare are used to synthesize a model of existing (manual prescribing) and intended (e-prescribing) practices. Comparison of these two synthetic models identifies differences such as change in roles or new relationships. These differences can then be interpreted through a theoretical framework which ultimately leads to research propositions, informing design or future policy

How Collaborative Technology Supports Cognitive Processes in Collaborative Process Modeling: A Capabilities-Gains-Outcome Model

We examine which capabilities technologies provide to support collaborative process modeling. We develop a model that explains how technology capabilities impact cognitive group processes, and how they lead to improved modeling outcomes and positive technology beliefs. We test this model through a free simulation experiment of collaborative process modelers structured around a set of modeling tasks. With our study, we provide an understanding of the process of collaborative process modeling, and detail implications for research and guidelines for the practical design of collaborative process modeling

A Method for Improving Healthcare Management Using Enterprise Ontology

ABSTRACT The global healthcare spending has constantly increased in the last decades, and there is data showing inefficiency in resource consumption that is not reflected in healthcare improvement. The need to introduce new ways to do the same at a lower cost is rational. To address this, we propose a method based on Enterprise Ontology to find non value-added transactions that must be redesigned to improve the healthcare management. This methodology was chosen as a basis for our solution because it provides a better understanding of the dynamics of an organization, and allows a good alignment between the enterprise design and operation. Demonstrations were accomplished within National Health System, making it possible to find transactions that can be refined or improved. Evaluation was carried out by means of interviews, the Four Principles from Österle et al., the Moody and Shanks Quality Framework, the framework from Pries-Heje et al., and the feedback from the scientific community. Results prove that the method yields an adequate and clear process view and is reliable when it comes to improving healthcare operational processes

Hybrid method to assist business process reengineering in developing countries

Public institution spending in developing countries is constantly increasing in the last decades, and the available data shows that there is a lack of efficiency in resource consumption not reflected in efficiency improvement. This necessitates the need to reengineer business process that will increase efficiency at a lower cost. To address this, the researcher employed interview and observation data collection strategy where 50 employees from the central registration team of Yobe State University and 22 Health practitioners including doctors, nurses and radiologists from Sani Abatcha Specialist Hospital, Damaturu-Nigeria were interviewed and observed respectively. In this research, the approach based on design science that integrates Knowledge Map, Enterprise Ontology and lean using approach to find unnecessary transactions that must be reengineered to improve the organizational efficiency was adopted. This approach was chosen as a basis for finding a solution because it provides a better understanding of the dynamics of an organization, and allows a good alignment between the enterprise design and operation. Demonstrations of the processes collected from Yobe State University and Radiology Department of Sani Abatcha Specialist Hospital, Damaturu-Nigeria, making it possible to find transactions that can be refined or improved. Evaluation was carried out by means of descriptions and the Four Principles from Österle. Findings indicated that the number of transactions were reduced by 25% in the case of Yobe State University registration process and also reduced by 41.7% in the case of Radiology Department of Sani Abatcha Specialist Hospital. In conclusion, the results proved that the approach yields an adequate and clear process view and is reliable when it comes to reengineering organizational operational processes