Improving document-level sentiment analysis with user and product context

Past work that improves document-level sentiment analysis by encoding user and product information has been limited to considering only the text of the current review. We investigate incorporating additional review text available at the time of sentiment prediction that may prove meaningful for guiding prediction. Firstly, we incorporate all available historical review text belonging to the author of the review in question. Secondly, we investigate the inclusion of historical reviews associated with the current product (written by other users). We achieve this by explicitly storing representations of reviews written by the same user and about the same product and force the model to memorize all reviews for one particular user and product. Additionally, we drop the hierarchical architecture used in previous work to enable words in the text to directly attend to each other. Experiment results on IMDB, Yelp 2013 and Yelp 2014 datasets show improvement to state-of-the-art of more than 2 percentage points in the best case

Rethinking Attribute Representation and Injection for Sentiment Classification

Text attributes, such as user and product information in product reviews, have been used to improve the performance of sentiment classification models. The de facto standard method is to incorporate them as additional biases in the attention mechanism, and more performance gains are achieved by extending the model architecture. In this paper, we show that the above method is the least effective way to represent and inject attributes. To demonstrate this hypothesis, unlike previous models with complicated architectures, we limit our base model to a simple BiLSTM with attention classifier, and instead focus on how and where the attributes should be incorporated in the model. We propose to represent attributes as chunk-wise importance weight matrices and consider four locations in the model (i.e., embedding, encoding, attention, classifier) to inject attributes. Experiments show that our proposed method achieves significant improvements over the standard approach and that attention mechanism is the worst location to inject attributes, contradicting prior work. We also outperform the state-of-the-art despite our use of a simple base model. Finally, we show that these representations transfer well to other tasks. Model implementation and datasets are released here: https://github.com/rktamplayo/CHIM.Comment: EMNLP 201