Business Process Oriented Autopoietic Knowledge Management Support System Design

One of the approaches connected with the use of knowledge management systems in organisations is process oriented knowledge management. This approach assumes that knowledge management (KM) processes are focused on the aspect of their usage context in the form of tasks performed by business process participants. One of the trends in the development of process oriented knowledge management is treating such solutions as autopoietic systems. This approach assumes a range of additional characteristics of a technical and social solution being built. Autonomy, clearly defined boundaries of a system, lack of a direct impact on a system from outside, self-organisation and adaptation mechanisms required in such systems indicate the need for a new perspective on the integration. This paper will present analysis of the theory of process oriented knowledge management and an autopoietic system, as well as proposing a model for building such business process oriented autopoietic knowledge management support systems