Answering Comparative Questions: Better than Ten-Blue-Links?

We present CAM (comparative argumentative machine), a novel open-domain IR system to argumentatively compare objects with respect to information extracted from the Common Crawl. In a user study, the participants obtained 15% more accurate answers using CAM compared to a "traditional" keyword-based search and were 20% faster in finding the answer to comparative questions.Comment: In Proceeding of 2019 Conference on Human Information Interaction and Retrieval (CHIIR '19), March 10--14, 2019, Glasgow, United Kingdo

When Do Discourse Markers Affect Computational Sentence Understanding?

The capabilities and use cases of automatic natural language processing (NLP) have grown significantly over the last few years. While much work has been devoted to understanding how humans deal with discourse connectives, this phenomenon is understudied in computational systems. Therefore, it is important to put NLP models under the microscope and examine whether they can adequately comprehend, process, and reason within the complexity of natural language. In this chapter, we introduce the main mechanisms behind automatic sentence processing systems step by step and then focus on evaluating discourse connective processing. We assess nine popular systems in their ability to understand English discourse connectives and analyze how context and language understanding tasks affect their connective comprehension. The results show that NLP systems do not process all discourse connectives equally well and that the computational processing complexity of different connective kinds is not always consistently in line with the presumed complexity order found in human processing. In addition, while humans are more inclined to be influenced during the reading procedure but not necessarily in the final comprehension performance, discourse connectives have a significant impact on the final accuracy of NLP systems. The richer knowledge of connectives a system learns, the more negative effect inappropriate connectives have on it. This suggests that the correct explicitation of discourse connectives is important for computational natural language processing.Comment: Chapter 7 of Discourse Markers in Interaction, published in Trends in Linguistics. Studies and Monograph