Maximum Governance: Managerial Populism and Violent Infrastructures in the New India

Alongside rampant state violence, the systematic disenfranchisement of minorities and a draconian approach to dissent, since 2014 India has been the site of a relentless project of managerial competence. Projects like the Aadhaar biometric identity programme, the government’s embrace of performance indices, and the construction of a massive new capital in central Delhi – the case studies at the heart of this thesis – promise a new, transforming nation, characterised by Narendra Modi’s slogan “maximum governance, minimum government”. Dramatizing efficiency and transparency against the perceived inefficiency and corruption of the old India, such projects’ aesthetics allow a violent Hindu majoritarian government to claim global respectability and leadership and underwrite an aspirational managerial populism. At the same time, the apparatus of maximum governance – which encompasses not just PR and advertising but also novel forms of measurement and identification, laws, regulations, organizational processes and built environments – is bringing about radical shifts in Indian state and society. Empowering new kinds of agents and institutions, these infrastructures are at the core of a vast project of neoliberal redistribution, leading to exclusion and impoverishment, while cementing Hindu majoritarian power. Most worryingly, the ever-shifting ambiguity of maximum governance elides contradiction and short circuits failure, presenting a predicament for democracy and dissent

Designing a framework for digital KYC processes built on blockchain-based self-sovereign identity

Know your customer (KYC) processes place a great burden on banks, because they are costly, inefficient, and inconvenient for customers. While blockchain technology is often mentioned as a potential solution, it is not clear how to use the technology’s advantages without violating data protection regulations and customer privacy. We demonstrate how blockchain-based self-sovereign identity (SSI) can solve the challenges of KYC. We follow a rigorous design science research approach to create a framework that utilizes SSI in the KYC process, deriving nascent design principles that theorize on blockchain’s role for SSI

Digital economies at global margins

The research presented in this publication was carried out with the financial assistance of Canada’s International Development Research Centre. The views expressed herein do not necessarily represent those of IDRC or its Board of Governors.This book brings together new scholarship that addresses what increasing digital connectivity and the digitalization of the economy means for people and places at economic margins. As you read through the book, you might find it useful to think about the roles digital connectivity plays in transforming these economically peripheral areas: whether digital tools and technologies are simply amplifying existing inequalities, barriers, and constraints, or allowing them to be transcended; who is actually benefitting from processes of digitalization and practices of digital engagement; who engages in digital production and where does it occur; whether changes in digital economies at the margins really match up to our expectations for change; and ultimately who are the winners and losers in our new digital and digitally mediated economies

Extending corporate social responsibility programmes in the food retail industry to social grant recipients.

Masters Degree. University of KwaZulu-Natal, Durban.The study proposes a corporate social responsibility (CSR) model for willing, major local food retailers, in an attempt to supplement existing poverty alleviation initiatives in South Africa. The study is motivated by the fact that nearly a third of the population receives state social grants and that these grants are used to support family members in the context of multiple socio-economic challenges. The study focuses on a particular crisis — the lack of access to basic food commodities. A lack of food has far reaching consequences as it impacts overall health, psycho-social wellbeing, productivity levels and most of all, a person’s sense of dignity. The proposed CSR model serves to produce consumer pricing for some basic food commodities, set far below the national average for inflation, exclusively for social grant recipients. Reduced consumer pricing is envisaged through a subsidisation scheme that involves a partnership between participating retail chains and their customers. The CSR model also requires collaborations between participating retailers, their supporting industries, the State and well-established NGOs with an intimate knowledge of the needs of poor communities. The proposed CSR model is a culmination of research into four areas. Firstly, the study delineates the extent to which social grants address poverty and socio-economic inequality in South Africa. Secondly, to explore the relationship between poverty and the access to affordable basic foods, the study examines India’s Targeted Public Distribution System (TPDS) — a nationwide basic food distribution programme designed to respond mass poverty. Thirdly, the study attempts to determine the potential of CSR programmes in attenuating poverty levels. Finally, the study evaluates two specific CSR programmes, KFC’s Add Hope and the Woolworths Group’s MySchoolMyVillageMyPlanet, in order to establish the possibility of adapting aspects of these CSR programmes to suggest a new CSR model for major, local food retail chains. The study employs John Rawls’ theory of distributive justice which explores the idea of justice as fairness (Rawls, 1999). The theoretical choice is apt because Rawls uses basic theoretical elements to suggest that a just society can permit social and economic inequalities amongst primary social goods — such as wealth and income — provided that such inequalities produce maximum expected social benefits for the least advantaged. Upon researching the four areas of interest, the study finds firstly, that despite the efficacy of social grants in preventing people from falling into destitution, grant amounts alone are insufficient in producing the desired redistributive effects. Secondly, through the exploration of the TPDS, the study finds a positive correlation between access to subsidised basic foods and poverty reduction. However, the study also establishes that a system such as the TPDS cannot be transplanted in South Africa because of the severe constraints on the South African economy. Thirdly, the study finds theoretical evidence that supports the efficacy of strategic CSR in producing ‘shared value’/mutual benefit for corporates and society. Finally, evaluations of the Add Hope and the MySchoolMyVillageMyPlanet campaigns, highlight the possibility of adapting aspects of these programmes in order to suggest the study’s proposed CSR model which is aimed at creating ‘shared value’ for greater redistributive effects