50,625 research outputs found
Engineering Crowdsourced Stream Processing Systems
A crowdsourced stream processing system (CSP) is a system that incorporates
crowdsourced tasks in the processing of a data stream. This can be seen as
enabling crowdsourcing work to be applied on a sample of large-scale data at
high speed, or equivalently, enabling stream processing to employ human
intelligence. It also leads to a substantial expansion of the capabilities of
data processing systems. Engineering a CSP system requires the combination of
human and machine computation elements. From a general systems theory
perspective, this means taking into account inherited as well as emerging
properties from both these elements. In this paper, we position CSP systems
within a broader taxonomy, outline a series of design principles and evaluation
metrics, present an extensible framework for their design, and describe several
design patterns. We showcase the capabilities of CSP systems by performing a
case study that applies our proposed framework to the design and analysis of a
real system (AIDR) that classifies social media messages during time-critical
crisis events. Results show that compared to a pure stream processing system,
AIDR can achieve a higher data classification accuracy, while compared to a
pure crowdsourcing solution, the system makes better use of human workers by
requiring much less manual work effort
Evorus: A Crowd-powered Conversational Assistant Built to Automate Itself Over Time
Crowd-powered conversational assistants have been shown to be more robust
than automated systems, but do so at the cost of higher response latency and
monetary costs. A promising direction is to combine the two approaches for high
quality, low latency, and low cost solutions. In this paper, we introduce
Evorus, a crowd-powered conversational assistant built to automate itself over
time by (i) allowing new chatbots to be easily integrated to automate more
scenarios, (ii) reusing prior crowd answers, and (iii) learning to
automatically approve response candidates. Our 5-month-long deployment with 80
participants and 281 conversations shows that Evorus can automate itself
without compromising conversation quality. Crowd-AI architectures have long
been proposed as a way to reduce cost and latency for crowd-powered systems;
Evorus demonstrates how automation can be introduced successfully in a deployed
system. Its architecture allows future researchers to make further innovation
on the underlying automated components in the context of a deployed open domain
dialog system.Comment: 10 pages. To appear in the Proceedings of the Conference on Human
Factors in Computing Systems 2018 (CHI'18
- …