Which senses dominate at different stages of product experience?

In the area of product design, sensory dominance can be defined as the relative importance of different sensory modalities for product experience. Since product experience is multisensory, it is interesting to know which sensory modality plays a leading role in a particular experience, so that designers could concentrate on the creation of the most relevant product properties. It is often assumed that vision dominates other senses. In the present study, we investigated the importance of different sensory modalities during various episodes of product usage. We asked 120 respondents to describe their experiences with consumer products in the following situations: while buying a product, after the first week, the first month, and the first year of usage. The data suggest that the dominant modality depends on the period of product usage. At the moment of buying, vision is the most important modality, but at later stages other modalities become more important. The dominance of a particular modality may depend on its appropriateness for the particular task. During long-term usage, modality importance depends on product functions and the characteristics of the user-product interaction. We conclude that to create a long-lasting positive product experience, designers need to consider the user-product interaction at different stages of product usage and to determine which sensory modality dominates product experience at each stage. Keywords: Sensory Dominance; User-Product Interaction; Product Design</p

Chinese users’ preference for web browser icons

This paper compares the perspicacity, appropriateness and preference of web browser icons from leading software providers with those of a culture-specific design. The history and future direction of web browsers is outlined, together with the implications for the future growth of Chinese internet users. China, with its rapidly expanding young netizens has now overtaken the USA in terms of the number of internet users (253 million) and we predict it will reach saturation (?70% internet penetration rate) by 2012. If correct, this will have a dramatic effect on the use of English as the ‘Lingua Franca’ of the Internet. This online study was conducted in Taiwan and involved 103 participants (mean age 21 years), who were given three sets of web browser icons to review, namely Microsoft Internet Explorer 7.0, Macintosh Safari 3.0, and culturally specific icons created using the Culture-Centred Design methodology. The findings of the study show that all three sets have generally high recognition rates, but that some icon functions (e.g. Go/Visit and Favourite) in all three sets have poor recognition rates and are considered inappropriate. Furthermore, some significant differences were found when we analysed the level of user experience amongst several icon

The Knowledge Application and Utilization Framework Applied to Defense COTS: A Research Synthesis for Outsourced Innovation

Purpose -- Militaries of developing nations face increasing budget pressures, high operations tempo, a blitzing pace of technology, and adversaries that often meet or beat government capabilities using commercial off-the-shelf (COTS) technologies. The adoption of COTS products into defense acquisitions has been offered to help meet these challenges by essentially outsourcing new product development and innovation. This research summarizes extant research to develop a framework for managing the innovative and knowledge flows. Design/Methodology/Approach – A literature review of 62 sources was conducted with the objectives of identifying antecedents (barriers and facilitators) and consequences of COTS adoption. Findings – The DoD COTS literature predominantly consists of industry case studies, and there’s a strong need for further academically rigorous study. Extant rigorous research implicates the importance of the role of knowledge management to government innovative thinking that relies heavily on commercial suppliers. Research Limitations/Implications – Extant academically rigorous studies tend to depend on measures derived from work in information systems research, relying on user satisfaction as the outcome. Our findings indicate that user satisfaction has no relationship to COTS success; technically complex governmental purchases may be too distant from users or may have socio-economic goals that supersede user satisfaction. The knowledge acquisition and utilization framework worked well to explain the innovative process in COTS. Practical Implications – Where past research in the commercial context found technological knowledge to outweigh market knowledge in terms of importance, our research found the opposite. Managers either in government or marketing to government should be aware of the importance of market knowledge for defense COTS innovation, especially for commercial companies that work as system integrators. Originality/Value – From the literature emerged a framework of COTS product usage and a scale to measure COTS product appropriateness that should help to guide COTS product adoption decisions and to help manage COTS product implementations ex post

Testing of a novel web browser interface for the Chinese market

This paper compares the perspicacity, appropriateness and preference of web browser icons from leading software providers with those of a culture-specific design. This online study was conducted in Taiwan and involved 103 participants, who were given three sets of web browser icons to review, namely Microsoft Internet Explorer, Macintosh Safari, and culturally specific icons created using the Culture-Centred Design methodology. The findings of the study show that all three sets have generally high recognition rates, but that some icon functions (e.g. Go/Visit and Favourite) in all three sets have poor recognition rates and are considered inappropriate

Design Principals of Social Navigation

8th Delos Workshop on "User Interfaces for Digital Libraries" (on 21 October it will be held in conjuction with the 4th ERCIM Workshop on "User Interfaces for All"), SICS, Kista, Sweden, 21-23 October 1998PERSON

Evaluating Interaction Techniques in an Interactive Workspace: Comparing the Effectiveness of a Textual Interface, Virtual Paths Interface, and ARIS

ARIS is an interface that enables users to visually relocate applications and redirect input among myriad devices in an interactive workspace. While we previously claimed that ARIS is more effective than other interfaces for performing these tasks, this work seeks to empirically validate our claim. We compared the use of ARIS to an interaction design of a text-based and virtual paths interface for relocating applications and redirecting input in an interactive workspace. Results show that (i) users can relocate applications and redirect input faster with ARIS than a text-based interface, (ii) users commit fewer errors with ARIS than a text-based interface, (iii) users experience less workload and are more satisfied with ARIS than a text-based interface, and (iv) ARIS was comparable to the use of a virtual paths interface. ARIS is more effective than an interaction design that requires a user to mentally map and select textual identifiers, while supporting functionality beyond that of a virtual paths interface

Layout of Multiple Views for Volume Visualization: A User Study

Abstract. Volume visualizations can have drastically different appearances when viewed using a variety of transfer functions. A problem then occurs in trying to organize many different views on one screen. We conducted a user study of four layout techniques for these multiple views. We timed participants as they separated different aspects of volume data for both time-invariant and time-variant data using one of four different layout schemes. The layout technique had no impact on performance when used with time-invariant data. With time-variant data, however, the multiple view layouts all resulted in better times than did a single view interface. Surprisingly, different layout techniques for multiple views resulted in no noticeable difference in user performance. In this paper, we describe our study and present the results, which could be used in the design of future volume visualization software to improve the productivity of the scientists who use it

“Appropriateness” in foreign language acquisition and use: some theoretical, methodological and ethical considerations

In this contribution, I focus on the concept of “appropriateness” in the usage, the learning and the teaching of foreign languages. Using a participant-based emic perspective, I investigate multilinguals’ perceptions of appropriateness in their foreign languages. Referring to the existing literature, and using previously unpublished material collected through a web questionnaire (Dewaele and Pavlenko 2001–2003), I will show that multilinguals develop their judgements of appropriateness, a crucial aspect of sociopragmatic and sociocultural competence, as part of their socialisation in a new language/culture. However, their ability to judge appropriateness accurately does not imply that they will always act “appropriately”. Indeed, the presence of conflicting norms in their other languages may contribute to conscious or unconscious divergence from the “appropriate” norm in a particular language. Some implications for foreign language teaching will be considered

Creative User-Centered Visualization Design for Energy Analysts and Modelers

We enhance a user-centered design process with techniques that deliberately promote creativity to identify opportunities for the visualization of data generated by a major energy supplier. Visualization prototypes developed in this way prove effective in a situation whereby data sets are largely unknown and requirements open – enabling successful exploration of possibilities for visualization in Smart Home data analysis. The process gives rise to novel designs and design metaphors including data sculpting. It suggests: that the deliberate use of creativity techniques with data stakeholders is likely to contribute to successful, novel and effective solutions; that being explicit about creativity may contribute to designers developing creative solutions; that using creativity techniques early in the design process may result in a creative approach persisting throughout the process. The work constitutes the first systematic visualization design for a data rich source that will be increasingly important to energy suppliers and consumers as Smart Meter technology is widely deployed. It is novel in explicitly employing creativity techniques at the requirements stage of visualization design and development, paving the way for further use and study of creativity methods in visualization design

The Analysis of Two Esl/efl Websites: Englishclub and Activities for Esl Students

This study reviewed two well known ESL/EFL websites namely EnglishClub and Activities for ESL Students using the website evaluation framework proposed by Hasan and Abuelrub (2011). The writers found that Activities for ESL Students met 79.92% of the website evaluation criteria with 211 of the total score; while EnglishClub met 79.54% of the website evaluation criteria with 210 of the total score. Thus there was no significant difference between these two websites. Both EnglishClub and Activities for ESL Students are good for ESL/EFL learner