Reverse Engineering Socialbot Infiltration Strategies in Twitter

Data extracted from social networks like Twitter are increasingly being used to build applications and services that mine and summarize public reactions to events, such as traffic monitoring platforms, identification of epidemic outbreaks, and public perception about people and brands. However, such services are vulnerable to attacks from socialbots $-$ automated accounts that mimic real users $-$ seeking to tamper statistics by posting messages generated automatically and interacting with legitimate users. Potentially, if created in large scale, socialbots could be used to bias or even invalidate many existing services, by infiltrating the social networks and acquiring trust of other users with time. This study aims at understanding infiltration strategies of socialbots in the Twitter microblogging platform. To this end, we create 120 socialbot accounts with different characteristics and strategies (e.g., gender specified in the profile, how active they are, the method used to generate their tweets, and the group of users they interact with), and investigate the extent to which these bots are able to infiltrate the Twitter social network. Our results show that even socialbots employing simple automated mechanisms are able to successfully infiltrate the network. Additionally, using a $2^k$ factorial design, we quantify infiltration effectiveness of different bot strategies. Our analysis unveils findings that are key for the design of detection and counter measurements approaches

Do Social Bots Dream of Electric Sheep? A Categorisation of Social Media Bot Accounts

So-called 'social bots' have garnered a lot of attention lately. Previous research showed that they attempted to influence political events such as the Brexit referendum and the US presidential elections. It remains, however, somewhat unclear what exactly can be understood by the term 'social bot'. This paper addresses the need to better understand the intentions of bots on social media and to develop a shared understanding of how 'social' bots differ from other types of bots. We thus describe a systematic review of publications that researched bot accounts on social media. Based on the results of this literature review, we propose a scheme for categorising bot accounts on social media sites. Our scheme groups bot accounts by two dimensions - Imitation of human behaviour and Intent.Comment: Accepted for publication in the Proceedings of the Australasian Conference on Information Systems, 201

Online Misinformation: Challenges and Future Directions

Misinformation has become a common part of our digital media environments and it is compromising the ability of our societies to form informed opinions. It generates misperceptions, which have affected the decision making processes in many domains, including economy, health, environment, and elections, among others. Misinformation and its generation, propagation, impact, and management is being studied through a variety of lenses (computer science, social science, journalism, psychology, etc.) since it widely affects multiple aspects of society. In this paper we analyse the phenomenon of misinformation from a technological point of view.We study the current socio-technical advancements towards addressing the problem, identify some of the key limitations of current technologies, and propose some ideas to target such limitations. The goal of this position paper is to reflect on the current state of the art and to stimulate discussions on the future design and development of algorithms, methodologies, and applications

Arming the public with artificial intelligence to counter social bots

The increased relevance of social media in our daily life has been accompanied by efforts to manipulate online conversations and opinions. Deceptive social bots -- automated or semi-automated accounts designed to impersonate humans -- have been successfully exploited for these kinds of abuse. Researchers have responded by developing AI tools to arm the public in the fight against social bots. Here we review the literature on different types of bots, their impact, and detection methods. We use the case study of Botometer, a popular bot detection tool developed at Indiana University, to illustrate how people interact with AI countermeasures. A user experience survey suggests that bot detection has become an integral part of the social media experience for many users. However, barriers in interpreting the output of AI tools can lead to fundamental misunderstandings. The arms race between machine learning methods to develop sophisticated bots and effective countermeasures makes it necessary to update the training data and features of detection tools. We again use the Botometer case to illustrate both algorithmic and interpretability improvements of bot scores, designed to meet user expectations. We conclude by discussing how future AI developments may affect the fight between malicious bots and the public.Comment: Published in Human Behavior and Emerging Technologie

White, Man, and Highly Followed: Gender and Race Inequalities in Twitter

Social media is considered a democratic space in which people connect and interact with each other regardless of their gender, race, or any other demographic factor. Despite numerous efforts that explore demographic factors in social media, it is still unclear whether social media perpetuates old inequalities from the offline world. In this paper, we attempt to identify gender and race of Twitter users located in U.S. using advanced image processing algorithms from Face++. Then, we investigate how different demographic groups (i.e. male/female, Asian/Black/White) connect with other. We quantify to what extent one group follow and interact with each other and the extent to which these connections and interactions reflect in inequalities in Twitter. Our analysis shows that users identified as White and male tend to attain higher positions in Twitter, in terms of the number of followers and number of times in user's lists. We hope our effort can stimulate the development of new theories of demographic information in the online space.Comment: In Proceedings of the IEEE/WIC/ACM International Conference on Web Intelligence (WI'17). Leipzig, Germany. August 201