1 research outputs found
An SMDP model for a multiclass multi-server queueing control problem considering conversion times
We address a queueing control problem considering service times and conversion times
following normal distributions. We formulate the multi-server queueing control problem by
constructing a semi-Markov decision process (SMDP) model. The mechanism of state
transitions is developed through mathematical derivation of the transition probabilities
and transition times. We also study the property of the queueing control system and show
that optimizing the objective function of the addressed queueing control problem is
equivalent to maximizing the time-average reward