An Initial Study of Customer Internet Banking Security Awareness and Behaviour in China

Internet banking is becoming increasingly popular throughout the world due to its convenience and low cost. The security issues surrounding internet banking are always the focus of both banks and customers. Although much emphasis has been laid on advanced security technology and the human factor in security, there is little research that aims to fully understand customer awareness and behaviour of internet banking security in China. This paper presents the findings from an initial study conducted to evaluate current levels of customer awareness of internet banking security and to map out the linkage between awareness and behaviour. Some of the findings raise implications which call for further investigation

Misalignment challenges when integrating security requirements into mobile banking application development

This study identifies and explores the core challenge faced when integrating security requirements into the mobile application software development life cycle. Studies on key issues in Information Systems (IS) have been on-going in the past decades, with security moving up the ranks of top issues in IS. Security requirements can be added into mobile application development processes by practising secure coding or by adding a third party security tool. This study gathered data from a single case study and employs grounded theory methodology to reveal misalignment as the core challenge to integrating security requirements into mobile banking application development. Identified forms of misalignment include that between security requirements and (1) external entities, (2) roles, (3) skills and (4) system requirements. Some of the findings indicate the need for further research. Research indicates that mobile application development follows agile methods for development. Agile methods have been compared with Complex Adaptive Systems (CAS). For this reason, research in IS could benefit from studies that focus on CAS as a theory to provide a better explanation on the misalignment issues in mobile application development. From the current study, the research also identified the need to address misalignment issues before embarking on a project involving integrating of security requirements

Factors affecting awareness on information security in Internet banking among Universiti Teknologi Petronas (UTP) students

Internet banking is becoming one of the important services to many consumers.Most of the banking transactions can now be done online regardless of time and place.Information security is one of the crucial components in Internet banking where it ensures the confidentiality of bank users’ information.It was found that there is lack of empirical studies on awareness of information security in Internet banking among tertiary education students.Therefore, this study is conducted to fulfill two objectives; (1) to identify potential factors that can influence awareness on information security in Internet banking among tertiary education students, and (2) to measure the relationship between the identified factors and the level of awareness on information security for Internet banking among tertiary education students.Seven factors have been identified from the literature including security concern, security care, social norm, computer literacy, regulatory literacy, recovery facility and information support.This study applied questionnaire instrument to evaluate the relationship between the identified factors and the level of awareness on Internet banking information security among tertiary education students.Universiti Teknologi PETRONAS (UTP) students have been selected as subject for this study which represent tertiary education students. Descriptive and inferential analyses were used to analyze the consolidated data.Results showed that all seven factors influenced the level of awareness except the social norm

Misalignment - the core challenge in integrating security and privacy requirements into mobile banking application development

This study identifies and explores the core challenge faced when integrating security and privacy requirements into the mobile banking software development life cycle. Studies on key issues in Information Systems (IS) have been on-going for several decades, with security and privacy moving up the ranks of top issues in IS. Security and privacy requirements can be added into the mobile application development processes by practising secure coding, and/or, by adding a third party security tool. This study gathered data from a single case study; it employs grounded theory methodology to reveal misalignment as the core challenge to integrating security and privacy requirements into mobile banking application development. The forms of misalignment are between security and privacy requirements and (1) external entities, (2) roles, (3) skills and (4) system requirements. The nature of the mobile application domain results in the misalignment forms identified above. Some of the findings indicate the need for further research. Research indicates that mobile application development follows agile methods for development. Agile methods have been compared with Complex Adaptive Systems (CAS). For this reason, research in IS could benefit from studies that focus on CAS as a theory to provide a better explanation on the misalignment issues in mobile application development