53,347 research outputs found
Attitudinal and behavioural determinants influencing decision makers when adopting integration technologies in local government
Over the last few years, the advent of innovative
or revolutionary integration technologies has
influenced pivotal decisions within top management
to strategically transform Local Government
Authorities (LGAs). These technologies may
represent a huge cost for adopting LGAs, but may
also offer the chance to achieve competitive
advantage through superior service delivery. With
the emergence of electronic Government (e-
Government), LGAs are turning to integration
technologies to fully automate and e-enable their
business processes and integrate their IT
infrastructures. While prior research on the adoption
of integration technologies in the private and public
domain has considered several determinants (e.g.
benefits, barriers, costs), little attention has been
given to investigate the attitudinal and behavioural
determinants influencing top managementâs decision
making process for the adoption of integration
technologies in LGAs. Notwithstanding, the
implications of this research have yet to be assessed,
leaving scope for timeliness and novel research.
Therefore, it is of high importance to investigate this
area within LGAs and contribute to the area of
strategic decision making by examining attitudinal
and behavioural determinants of top management in
relation to integration technologies adoption
Recommended from our members
E-government adoption in Qatar: An investigation of the citizens' perspective
Electronic government (e-government) initiatives are in their early stages in many developing countries and faced
with various issues pertaining to their implementation, adoption and diffusion. Like many other developing
countries, the e-government initiative in the state of Qatar has faced a number of challenges since its inception in
2000. Using a survey based study this paper describes citizensâ behavioural intention and adoption in terms of
applying and utilising the Unified Theory of Acceptance and Use of technology (UTAUT) model to explore the
adoption and diffusion of e-government services in the state of Qatar. A regression analysis was conducted to
examine the influence of e-government adoption factors and the empirical data revealed that performance
expectancy, effort expectancy, and social influences determine citizensâ behavioural intention towards e-government.
Moreover, facilitating conditions and behavioural intention were found to determine citizensâ use of e-government
services in the state of Qatar. Implications for practice and research are discussed
Factors affecting e-government adoption in the state of Qatar
Electronic government (e-government) initiatives are in their early stages in many developing countries and faced with various issues pertaining to their implementation, adoption and diffusion. Although e-government has increased transparency and improved communication and access to information for citizens, digital diffusion of information is often achieved at high cost to government agencies. Conversely, citizensâ adoption of e-government services has been less than satisfactory in most countries. While studies by researchers continue to outline the most salient adoption constructs, as well as various frameworks and models for understanding adoption, research by independent consultancy/research organisations has produced a host of statistics and league tables of good and bad practices of service delivery. Like many other developing countries, the e-government initiative in the state of Qatar has faced a number of challenges since its inception in 2000. This study utilises the Unified Theory of Acceptance and Use of Technology (UTAUT) to explore the adoption of e-government services in the state of Qatar. 1179 citizens were surveyed to collect primary data. A regression analysis was conducted to examine the influence of the factors adapted from the UTAUT on e-government adoption. Reliability test reported values of the various constructs vary between (0.74) and (0.91). The findings reveal that effort expectancy and social influences determine citizensâ behavioural intention towards e-government. Additionally, facilitating conditions and behavioural intention were found to determine citizensâ use of e-government services in Qatar. Implications for practice and research are discussed
Recommended from our members
Adoption of wireless internet parks: An empirical study in Qatar
This paper examines the adoption of free wireless internet parks (iPark) by Qatari citizens as means of accessing electronic services from public parks. The Qatar government has launched the iPark concept with a view of providing free internet access for all citizens while enjoying the outdoors. By offering free wireless Internet access, the Qatari government encourages its citizen's to actively participate in the global information society with a view of bridging the digital divide. Using a survey based study this research set out to examine the Qatari citizens' perceptions of the iPark initiative. Results of the survey showed that there is a positive level of relation between the independent variables, usefulness, ease of use, Internet safety, and Internet speed/response time and one dependent variable, intention to use the iPark in Qatar. The paper provides a discussion on the key findings, research implications, limitations, and future directions for the iPark initiative in Qatar
Recommended from our members
Determinants of social and institutional beliefs about internet acceptance within developing countryâs context: A structural evaluation of higher education systems in Pakistan
This study aims to extend a model of technology acceptance to suit in developing countryâs context.
The model attempts to identify relationship between social and institutional factors over behavioural
intention and usage. Recently, âacceptance and adoption of information technology (IT) in
multicultural settingâ is becoming topic of interest for IS researchers. In this line, numerous theories
and models are proposed to contribute in examining factors of IT acceptance and reluctance. It is
argued that the models in published literature are found culturally biased, which successfully present
results in only American and European context, however, their validity became questionable when
they were tested in south Asian countries context. Additionally, lack of research is observed to predict
individualâs cognitive behaviour of acceptance, which are influenced by social factors (i.e. peer
influence and superior influence, voluntariness, experience) and institutional factors (i.e. local
institutional management influence and top-level governmental policies influence). This study used
Structural Equation Modelling (SEM) based on Partial Least Square (PLS) method to analyse the
data. The results reveal that the proposed conceptual model achieves acceptable fit and the
hypothesised paths are valid
Alter ego, state of the art on user profiling: an overview of the most relevant organisational and behavioural aspects regarding User Profiling.
This report gives an overview of the most relevant organisational and\ud
behavioural aspects regarding user profiling. It discusses not only the\ud
most important aims of user profiling from both an organisationâs as\ud
well as a userâs perspective, it will also discuss organisational motives\ud
and barriers for user profiling and the most important conditions for\ud
the success of user profiling. Finally recommendations are made and\ud
suggestions for further research are given
Channel Choice Determinants; an exploration of the factors that determine the choice of a service channel in citizen initiated contacts
Citizens have various service channels at their disposal to interact with governmental agencies. In this paper we explore citizensâ motives to choose a certain channel in a certain situation. We conducted a qualitative study to accumulate the most important behavioral determinants. Six groups of determinants were found; habit, channel characteristics, task characteristics, situational constraints, experiences and personal characteristics. People appear to generally follow two lines of decision making when choosing channels, the first is based on habits. When task complexity and ambiguity increase, people start reasoning and follow the second line; channel choice based on a thorough elaboration between task and channel characteristics
E-government adoption: A cultural comparison
This is the author's accepted manuscript. The final published article is available from the link below. Copyright @ Springer Science + Business Media, LLC 2008.E-government diffusion is an international phenomenon. This study compares e-government adoption in the U.K. to adoption in the U.S. In particular, this study seeks to determine if the same factors are salient in both countries. Several studies have explored citizen acceptance of e-government services in the U.S. However, few studies have explored this phenomenon in the U.K. To identify the similarities and differences between the U.K. and the U.S. a survey is conducted in the U.K. and the findings are compared to the literature that investigates diffusion in the U.S. This study proposes a model of e-government adoption in the U.K. based on salient factors in the U.S. A survey is administered to 260 citizens in London to assess the importance of relative advantage, trust and the digital divide on intention to use e-government. The results of binary logistic regression indicate that there are cultural differences in e-government adoption in the U.K. and the U.S. The results indicate that of the prevailing adoption constructs, relative advantage and trust are pertinent in both the U.S. and the U.K., while ICT adoption barriers such as access and skill may vary by culture. Implications for research and practice are discussed
- âŠ