1 research outputs found
An Empirical Study on the Characteristics of Question-Answering Process on Developer Forums
Developer forums are one of the most popular and useful Q&A websites on API
usages. The analysis of API forums can be a critical resource for the automated
question and answer approaches. In this paper, we empirically study three API
forums including Twitter, eBay, and AdWords, to investigate the characteristics
of question-answering process. We observe that +60% of the posts on all three
forums were answered by providing API method names or documentation. +85% of
the questions were answered by API development teams and the answers from API
development teams drew fewer follow-up questions. Our results provide empirical
evidences for us in a future work to build automated solutions to answer
developer questions on API forums