Visual and interactive tool for product development process enhancement: towards intuitive support of co-located project review

Part 2: PLM EcosystemInternational audienceProduct life management refers to every method or tools which participate to the collaboration of actors involved along the product life. The main topic concerns the organization of this cycle by mastering the evolution between its various phases. Collaboration is a main bottleneck since every phase will involve different experts. The main issue in collaboration is to ensure a good understanding of requirements and constraints of collaborators and to manage conflicts between different experts. Negotiations are expected to solve potential conflicts. This is usually done in project review where the experts must converge towards a common solution. In this paper we investigate the efficiency of a tool formalizing and structuring the project review activity. This tool takes advantage of emerging technologies, here a multi-touch table. We illustrate the discussion with a use case concerning the development of personal computer housing

A Role-Based Conflict Resolution Method for a Collaborative System

Abstract- Conflict resolution is one of the most important problems that must be solved in building a collaborative system. In many CSCW (Computer-Supported-Cooperative Work) applications or systems, roles were granted in the design and application of these systems. Consequently, we may infer that “without roles, there would be no collaboration”. Based on the success of RBAC, we found that role-based methods are very useful in building collaborative systems. However, there is little research on conflict resolution based on roles. This paper, briefly introduces an object model for collaborative systems OMCS and a multimedia coauthoring system MCAS, and mainly discusses the role management and a role-based conflict avoidance and resolution method in the system MCAS. It emphasizes the importance of roles in conflict avoidance and resolution. In the last section, it summarizes the paper and draws a conclusion that a role-based method can help greatly to resolve conflicts in collaborative systems