Towards a process model for service systems

Service Science is a new interdisciplinary approach to the study, design, implementation. and innovation of service systems. However due to the variety in service research, there is no consensus yet about the theoretical foundation of this domain. As a basis for a common understanding of service systems and their interactions, Service Science researchers Spohrer and Kwan proposed the service systems worldview. The ISPAR model was presented as a part of this service systems worldview as a tool for identifying ten possible interaction episodes, i.e., the sequences of activities that are undertaken by two interacting service system entities. In this paper we evaluate the use of the ISPAR model as a process model for service systems. We identify the shortcomings of the ISPAR model and propose possible improvements. This analysis leads to the development of a new service process model which is demonstrated through tree different examples

Enriching ontological user profiles with tagging history for multi-domain recommendations

Many advanced recommendation frameworks employ ontologies of various complexities to model individuals and items, providing a mechanism for the expression of user interests and the representation of item attributes. As a result, complex matching techniques can be applied to support individuals in the discovery of items according to explicit and implicit user preferences. Recently, the rapid adoption of Web2.0, and the proliferation of social networking sites, has resulted in more and more users providing an increasing amount of information about themselves that could be exploited for recommendation purposes. However, the unification of personal information with ontologies using the contemporary knowledge representation methods often associated with Web2.0 applications, such as community tagging, is a non-trivial task. In this paper, we propose a method for the unification of tags with ontologies by grounding tags to a shared representation in the form of Wordnet and Wikipedia. We incorporate individuals' tagging history into their ontological profiles by matching tags with ontology concepts. This approach is preliminary evaluated by extending an existing news recommendation system with user tagging histories harvested from popular social networking sites

An Ontology-Based Method for Semantic Integration of Business Components

Building new business information systems from reusable components is today an approach widely adopted and used. Using this approach in analysis and design phases presents a great interest and requires the use of a particular class of components called Business Components (BC). Business Components are today developed by several manufacturers and are available in many repositories. However, reusing and integrating them in a new Information System requires detection and resolution of semantic conflicts. Moreover, most of integration and semantic conflict resolution systems rely on ontology alignment methods based on domain ontology. This work is positioned at the intersection of two research areas: Integration of reusable Business Components and alignment of ontologies for semantic conflict resolution. Our contribution concerns both the proposal of a BC integration solution based on ontologies alignment and a method for enriching the domain ontology used as a support for alignment.Comment: IEEE New Technologies of Distributed Systems (NOTERE), 2011 11th Annual International Conference; ISSN: 2162-1896 Print ISBN: 978-1-4577-0729-2 INSPEC Accession Number: 12122775 201

Using TREC for cross-comparison between classic IR and ontology-based search models at a Web scale

The construction of standard datasets and benchmarks to evaluate ontology-based search approaches and to compare then against baseline IR models is a major open problem in the semantic technologies community. In this paper we propose a novel evaluation benchmark for ontology-based IR models based on an adaptation of the well-known Cranfield paradigm (Cleverdon, 1967) traditionally used by the IR community. The proposed benchmark comprises: 1) a text document collection, 2) a set of queries and their corresponding document relevance judgments and 3) a set of ontologies and Knowledge Bases covering the query topics. The document collection and the set of queries and judgments are taken from one of the most widely used datasets in the IR community, the TREC Web track. As a use case example we apply the proposed benchmark to compare a real ontology-based search model (Fernandez, et al., 2008) against the best IR systems of TREC 9 and TREC 2001 competitions. A deep analysis of the strengths and weaknesses of this benchmark and a discussion of how it can be used to evaluate other ontology-based search systems is also included at the end of the paper

Correlated fragile site expression allows the identification of candidate fragile genes involved in immunity and associated with carcinogenesis

Common fragile sites (cfs) are specific regions in the human genome that are particularly prone to genomic instability under conditions of replicative stress. Several investigations support the view that common fragile sites play a role in carcinogenesis. We discuss a genome-wide approach based on graph theory and Gene Ontology vocabulary for the functional characterization of common fragile sites and for the identification of genes that contribute to tumour cell biology. CFS were assembled in a network based on a simple measure of correlation among common fragile site patterns of expression. By applying robust measurements to capture in quantitative terms the non triviality of the network, we identified several topological features clearly indicating departure from the Erdos-Renyi random graph model. The most important outcome was the presence of an unexpected large connected component far below the percolation threshold. Most of the best characterized common fragile sites belonged to this connected component. By filtering this connected component with Gene Ontology, statistically significant shared functional features were detected. Common fragile sites were found to be enriched for genes associated to the immune response and to mechanisms involved in tumour progression such as extracellular space remodeling and angiogenesis. Our results support the hypothesis that fragile sites serve a function; we propose that fragility is linked to a coordinated regulation of fragile genes expression.Comment: 18 pages, accepted for publication in BMC Bioinformatic

Integrating an agent-based wireless sensor network within an existing multi-agent condition monitoring system

The use of wireless sensor networks for condition monitoring is gaining ground across all sectors of industry, and while their use for power engineering applications has yet been limited, they represent a viable platform for next-generation substation condition monitoring systems. For engineers to fully benefit from this new approach to condition monitoring, new sensor data must be incorporated into a single integrated system. This paper proposes the integration of an agent-based wireless sensor network with an existing agent-based condition monitoring system. It demonstrates that multi-agent systems can be extended down to the sensor level while considering the reduced energy availability of low-power embedded devices. A novel agent-based approach to data translation is presented, which is demonstrated through two case studies: a lab-based temperature and vibration monitoring system, and a proposal to integrate a wireless sensor network to an existing technology demonstrator deployed in a substation in the UK