3 research outputs found
Natural Language Processing in-and-for Design Research
We review the scholarly contributions that utilise Natural Language
Processing (NLP) methods to support the design process. Using a heuristic
approach, we collected 223 articles published in 32 journals and within the
period 1991-present. We present state-of-the-art NLP in-and-for design research
by reviewing these articles according to the type of natural language text
sources: internal reports, design concepts, discourse transcripts, technical
publications, consumer opinions, and others. Upon summarizing and identifying
the gaps in these contributions, we utilise an existing design innovation
framework to identify the applications that are currently being supported by
NLP. We then propose a few methodological and theoretical directions for future
NLP in-and-for design research
Review on recent advances in information mining from big consumer opinion data for product design
In this paper, based on more than ten years' studies on this dedicated research thrust, a comprehensive review concerning information mining from big consumer opinion data in order to assist product design is presented. First, the research background and the essential terminologies regarding online consumer opinion data are introduced. Next, studies concerning information extraction and information utilization of big consumer opinion data for product design are reviewed. Studies on information extraction of big consumer opinion data are explained from various perspectives, including data acquisition, opinion target recognition, feature identification and sentiment analysis, opinion summarization and sampling, etc. Reviews on information utilization of big consumer opinion data for product design are explored in terms of how to extract critical customer needs from big consumer opinion data, how to connect the voice of the customers with product design, how to make effective comparisons and reasonable ranking on similar products, how to identify ever-evolving customer concerns efficiently, and so on. Furthermore, significant and practical aspects of research trends are highlighted for future studies. This survey will facilitate researchers and practitioners to understand the latest development of relevant studies and applications centered on how big consumer opinion data can be processed, analyzed, and exploited in aiding product design