A Theoretical Analysis of Two-Stage Recommendation for Cold-Start Collaborative Filtering

In this paper, we present a theoretical framework for tackling the cold-start collaborative filtering problem, where unknown targets (items or users) keep coming to the system, and there is a limited number of resources (users or items) that can be allocated and related to them. The solution requires a trade-off between exploitation and exploration as with the limited recommendation opportunities, we need to, on one hand, allocate the most relevant resources right away, but, on the other hand, it is also necessary to allocate resources that are useful for learning the target's properties in order to recommend more relevant ones in the future. In this paper, we study a simple two-stage recommendation combining a sequential and a batch solution together. We first model the problem with the partially observable Markov decision process (POMDP) and provide an exact solution. Then, through an in-depth analysis over the POMDP value iteration solution, we identify that an exact solution can be abstracted as selecting resources that are not only highly relevant to the target according to the initial-stage information, but also highly correlated, either positively or negatively, with other potential resources for the next stage. With this finding, we propose an approximate solution to ease the intractability of the exact solution. Our initial results on synthetic data and the Movie Lens 100K dataset confirm the performance gains of our theoretical development and analysis

Cold-Start Collaborative Filtering

Collaborative Filtering (CF) is a technique to generate personalised recommendations for a user from a collection of correlated preferences in the past. In general, the effectiveness of CF greatly depends on the amount of available information about the target user and the target item. The cold-start problem, which describes the difficulty of making recommendations when the users or the items are new, remains a great challenge for CF. Traditionally, this problem is tackled by resorting to an additional interview process to establish the user (item) profile before making any recommendations. During this process the user’s information need is not addressed. In this thesis, however, we argue that recommendations would be preferably provided right from the beginning. And the goal of solving the cold-start problem should be maximising the overall recommendation utility during all interactions with the recommender system. In other words, we should not distinguish between the information-gathering and recommendation-making phases, but seamlessly integrate them together. This mechanism naturally addresses the cold-start problem as any user (item) can immediately receive sequential recommendations without providing extra information beforehand. This thesis solves the cold-start problem in an interactive setting by focusing on four interconnected aspects. First, we consider a continuous sequential recommendation process with CF and relate it to the exploitation-exploration (EE) trade-off. By employing probabilistic matrix factorization, we obtain a structured decision space and are thus able to leverage several EE algorithms, such as Thompson sampling and upper confidence bounds, to select items. Second, we extend the sequential recommendation process to a batch mode where multiple recommendations are made at each interaction stage. We specifically discuss the case of two consecutive interaction stages, and model it with the partially observable Markov decision process (POMDP) to obtain its exact theoretical solution. Through an in-depth analysis of the POMDP value iteration solution, we identify that an exact solution can be abstracted as selecting users (items) that are not only highly relevant to the target according to the initial-stage information, but also highly correlated with other potential users (items) for the next stage. Third, we consider the intra-stage recommendation optimisation and focus on the problem of personalised item diversification. We reformulate the latent factor models using the mean-variance analysis from the portfolio theory in economics. The resulting portfolio ranking algorithm naturally captures the user’s interest range and the uncertainty of the user preference by employing the variance of the learned user latent factors, leading to a diversified item list adapted to the individual user. And, finally, we relate the diversification algorithm back to the interactive process by considering inter-stage joint portfolio diversification, where the recommendations are optimised jointly with the user’s past preference records

An Ontology-Based Recommender System with an Application to the Star Trek Television Franchise

Collaborative filtering based recommender systems have proven to be extremely successful in settings where user preference data on items is abundant. However, collaborative filtering algorithms are hindered by their weakness against the item cold-start problem and general lack of interpretability. Ontology-based recommender systems exploit hierarchical organizations of users and items to enhance browsing, recommendation, and profile construction. While ontology-based approaches address the shortcomings of their collaborative filtering counterparts, ontological organizations of items can be difficult to obtain for items that mostly belong to the same category (e.g., television series episodes). In this paper, we present an ontology-based recommender system that integrates the knowledge represented in a large ontology of literary themes to produce fiction content recommendations. The main novelty of this work is an ontology-based method for computing similarities between items and its integration with the classical Item-KNN (K-nearest neighbors) algorithm. As a study case, we evaluated the proposed method against other approaches by performing the classical rating prediction task on a collection of Star Trek television series episodes in an item cold-start scenario. This transverse evaluation provides insights into the utility of different information resources and methods for the initial stages of recommender system development. We found our proposed method to be a convenient alternative to collaborative filtering approaches for collections of mostly similar items, particularly when other content-based approaches are not applicable or otherwise unavailable. Aside from the new methods, this paper contributes a testbed for future research and an online framework to collaboratively extend the ontology of literary themes to cover other narrative content.Comment: 25 pages, 6 figures, 5 tables, minor revision

Seamlessly Unifying Attributes and Items: Conversational Recommendation for Cold-Start Users

Static recommendation methods like collaborative filtering suffer from the inherent limitation of performing real-time personalization for cold-start users. Online recommendation, e.g., multi-armed bandit approach, addresses this limitation by interactively exploring user preference online and pursuing the exploration-exploitation (EE) trade-off. However, existing bandit-based methods model recommendation actions homogeneously. Specifically, they only consider the items as the arms, being incapable of handling the item attributes, which naturally provide interpretable information of user's current demands and can effectively filter out undesired items. In this work, we consider the conversational recommendation for cold-start users, where a system can both ask the attributes from and recommend items to a user interactively. This important scenario was studied in a recent work. However, it employs a hand-crafted function to decide when to ask attributes or make recommendations. Such separate modeling of attributes and items makes the effectiveness of the system highly rely on the choice of the hand-crafted function, thus introducing fragility to the system. To address this limitation, we seamlessly unify attributes and items in the same arm space and achieve their EE trade-offs automatically using the framework of Thompson Sampling. Our Conversational Thompson Sampling (ConTS) model holistically solves all questions in conversational recommendation by choosing the arm with the maximal reward to play. Extensive experiments on three benchmark datasets show that ConTS outperforms the state-of-the-art methods Conversational UCB (ConUCB) and Estimation-Action-Reflection model in both metrics of success rate and average number of conversation turns.Comment: TOIS 202

Recommendation, collaboration and social search

This chapter considers the social component of interactive information retrieval: what is the role of other people in searching and browsing? For simplicity we begin by considering situations without computers. After all, you can interactively retrieve information without a computer; you just have to interact with someone or something else. Such an analysis can then help us think about the new forms of collaborative interactions that extend our conceptions of information search, made possible by the growth of networked ubiquitous computing technology. Information searching and browsing have often been conceptualized as a solitary activity, however they always have a social component. We may talk about 'the' searcher or 'the' user of a database or information resource. Our focus may be on individual uses and our research may look at individual users. Our experiments may be designed to observe the behaviors of individual subjects. Our models and theories derived from our empirical analyses may focus substantially or exclusively on an individual's evolving goals, thoughts, beliefs, emotions and actions. Nevertheless there are always social aspects of information seeking and use present, both implicitly and explicitly. We start by summarizing some of the history of information access with an emphasis on social and collaborative interactions. Then we look at the nature of recommendations, social search and interfaces to support collaboration between information seekers. Following this we consider how the design of interactive information systems is influenced by their social elements