Thread Reconstruction in Conversational Data using Neural Coherence Models

Discussion forums are an important source of information. They are often used to answer specific questions a user might have and to discover more about a topic of interest. Discussions in these forums may evolve in intricate ways, making it difficult for users to follow the flow of ideas. We propose a novel approach for automatically identifying the underlying thread structure of a forum discussion. Our approach is based on a neural model that computes coherence scores of possible reconstructions and then selects the highest scoring, i.e., the most coherent one. Preliminary experiments demonstrate promising results outperforming a number of strong baseline methods.Comment: Neu-IR: Workshop on Neural Information Retrieval 201

Dialogue Coherence Assessment Without Explicit Dialogue Act Labels

Recent dialogue coherence models use the coherence features designed for monologue texts, e.g. nominal entities, to represent utterances and then explicitly augment them with dialogue-relevant features, e.g., dialogue act labels. It indicates two drawbacks, (a) semantics of utterances is limited to entity mentions, and (b) the performance of coherence models strongly relies on the quality of the input dialogue act labels. We address these issues by introducing a novel approach to dialogue coherence assessment. We use dialogue act prediction as an auxiliary task in a multi-task learning scenario to obtain informative utterance representations for coherence assessment. Our approach alleviates the need for explicit dialogue act labels during evaluation. The results of our experiments show that our model substantially (more than 20 accuracy points) outperforms its strong competitors on the DailyDialogue corpus, and performs on par with them on the SwitchBoard corpus for ranking dialogues concerning their coherence.Comment: Accepted at ACL 202