A Multimodal Recommender System for Large-scale Assortment Generation in E-commerce

E-commerce platforms surface interesting products largely through product recommendations that capture users' styles and aesthetic preferences. Curating recommendations as a complete complementary set, or assortment, is critical for a successful e-commerce experience, especially for product categories such as furniture, where items are selected together with the overall theme, style or ambiance of a space in mind. In this paper, we propose two visually-aware recommender systems that can automatically curate an assortment of living room furniture around a couple of pre-selected seed pieces for the room. The first system aims to maximize the visual-based style compatibility of the entire selection by making use of transfer learning and topic modeling. The second system extends the first by incorporating text data and applying polylingual topic modeling to infer style over both modalities. We review the production pipeline for surfacing these visually-aware recommender systems and compare them through offline validations and large-scale online A/B tests on Overstock. Our experimental results show that complimentary style is best discovered over product sets when both visual and textual data are incorporated.Comment: SIGIR eComm Accepted Pape

"Does it come in black?" CLIP-like models are zero-shot recommenders

Product discovery is a crucial component for online shopping. However, item-to-item recommendations today do not allow users to explore changes along selected dimensions: given a query item, can a model suggest something similar but in a different color? We consider item recommendations of the comparative nature (e.g. "something darker") and show how CLIP-based models can support this use case in a zero-shot manner. Leveraging a large model built for fashion, we introduce GradREC and its industry potential, and offer a first rounded assessment of its strength and weaknesses.Comment: Accepted at ACL 2022 (ECNLP