Seamlessly Unifying Attributes and Items: Conversational Recommendation for Cold-Start Users

Static recommendation methods like collaborative filtering suffer from the inherent limitation of performing real-time personalization for cold-start users. Online recommendation, e.g., multi-armed bandit approach, addresses this limitation by interactively exploring user preference online and pursuing the exploration-exploitation (EE) trade-off. However, existing bandit-based methods model recommendation actions homogeneously. Specifically, they only consider the items as the arms, being incapable of handling the item attributes, which naturally provide interpretable information of user's current demands and can effectively filter out undesired items. In this work, we consider the conversational recommendation for cold-start users, where a system can both ask the attributes from and recommend items to a user interactively. This important scenario was studied in a recent work. However, it employs a hand-crafted function to decide when to ask attributes or make recommendations. Such separate modeling of attributes and items makes the effectiveness of the system highly rely on the choice of the hand-crafted function, thus introducing fragility to the system. To address this limitation, we seamlessly unify attributes and items in the same arm space and achieve their EE trade-offs automatically using the framework of Thompson Sampling. Our Conversational Thompson Sampling (ConTS) model holistically solves all questions in conversational recommendation by choosing the arm with the maximal reward to play. Extensive experiments on three benchmark datasets show that ConTS outperforms the state-of-the-art methods Conversational UCB (ConUCB) and Estimation-Action-Reflection model in both metrics of success rate and average number of conversation turns.Comment: TOIS 202

News Session-Based Recommendations using Deep Neural Networks

News recommender systems are aimed to personalize users experiences and help them to discover relevant articles from a large and dynamic search space. Therefore, news domain is a challenging scenario for recommendations, due to its sparse user profiling, fast growing number of items, accelerated item's value decay, and users preferences dynamic shift. Some promising results have been recently achieved by the usage of Deep Learning techniques on Recommender Systems, specially for item's feature extraction and for session-based recommendations with Recurrent Neural Networks. In this paper, it is proposed an instantiation of the CHAMELEON -- a Deep Learning Meta-Architecture for News Recommender Systems. This architecture is composed of two modules, the first responsible to learn news articles representations, based on their text and metadata, and the second module aimed to provide session-based recommendations using Recurrent Neural Networks. The recommendation task addressed in this work is next-item prediction for users sessions: "what is the next most likely article a user might read in a session?" Users sessions context is leveraged by the architecture to provide additional information in such extreme cold-start scenario of news recommendation. Users' behavior and item features are both merged in an hybrid recommendation approach. A temporal offline evaluation method is also proposed as a complementary contribution, for a more realistic evaluation of such task, considering dynamic factors that affect global readership interests like popularity, recency, and seasonality. Experiments with an extensive number of session-based recommendation methods were performed and the proposed instantiation of CHAMELEON meta-architecture obtained a significant relative improvement in top-n accuracy and ranking metrics (10% on Hit Rate and 13% on MRR) over the best benchmark methods.Comment: Accepted for the Third Workshop on Deep Learning for Recommender Systems - DLRS 2018, October 02-07, 2018, Vancouver, Canada. https://recsys.acm.org/recsys18/dlrs

RiPLE: Recommendation in Peer-Learning Environments Based on Knowledge Gaps and Interests

Various forms of Peer-Learning Environments are increasingly being used in post-secondary education, often to help build repositories of student generated learning objects. However, large classes can result in an extensive repository, which can make it more challenging for students to search for suitable objects that both reflect their interests and address their knowledge gaps. Recommender Systems for Technology Enhanced Learning (RecSysTEL) offer a potential solution to this problem by providing sophisticated filtering techniques to help students to find the resources that they need in a timely manner. Here, a new RecSysTEL for Recommendation in Peer-Learning Environments (RiPLE) is presented. The approach uses a collaborative filtering algorithm based upon matrix factorization to create personalized recommendations for individual students that address their interests and their current knowledge gaps. The approach is validated using both synthetic and real data sets. The results are promising, indicating RiPLE is able to provide sensible personalized recommendations for both regular and cold-start users under reasonable assumptions about parameters and user behavior.Comment: 25 pages, 7 figures. The paper is accepted for publication in the Journal of Educational Data Minin