Factors shaping the evolution of electronic documentation systems

The main goal is to prepare the space station technical and managerial structure for likely changes in the creation, capture, transfer, and utilization of knowledge. By anticipating advances, the design of Space Station Project (SSP) information systems can be tailored to facilitate a progression of increasingly sophisticated strategies as the space station evolves. Future generations of advanced information systems will use increases in power to deliver environmentally meaningful, contextually targeted, interconnected data (knowledge). The concept of a Knowledge Base Management System is emerging when the problem is focused on how information systems can perform such a conversion of raw data. Such a system would include traditional management functions for large space databases. Added artificial intelligence features might encompass co-existing knowledge representation schemes; effective control structures for deductive, plausible, and inductive reasoning; means for knowledge acquisition, refinement, and validation; explanation facilities; and dynamic human intervention. The major areas covered include: alternative knowledge representation approaches; advanced user interface capabilities; computer-supported cooperative work; the evolution of information system hardware; standardization, compatibility, and connectivity; and organizational impacts of information intensive environments

Developing Collaborative XML Editing Systems

In many areas the eXtensible Mark-up Language (XML) is becoming the standard exchange and data format. More and more applications not only support XML as an exchange format but also use it as their data model or default file format for graphic, text and database (such as spreadsheet) applications. Computer Supported Cooperative Work is an interdisciplinary field of research dealing with group work, cooperation and their supporting information and communication technologies. One part of it is Real-Time Collaborative Editing, which investigates the design of systems which allow several persons to work simultaneously in real-time on the same document, without the risk of inconsistencies. Existing collaborative editing research applications specialize in one or at best, only a small number of document types; for example graphic, text or spreadsheet documents. This research investigates the development of a software framework which allows collaborative editing of any XML document type in real-time. This presents a more versatile solution to the problems of real-time collaborative editing. This research contributes a new software framework model which will assist software engineers in the development of new collaborative XML editing applications. The devised framework is flexible in the sense that it is easily adaptable to different workflow requirements covering concurrency control, awareness mechanisms and optional locking of document parts. Additionally this thesis contributes a new framework integration strategy that enables enhancements of existing single-user editing applications with real-time collaborative editing features without changing their source code

Rethinking Consistency Management in Real-time Collaborative Editing Systems

Networked computer systems offer much to support collaborative editing of shared documents among users. Increasing concurrent access to shared documents by allowing multiple users to contribute to and/or track changes to these shared documents is the goal of real-time collaborative editing systems (RTCES); yet concurrent access is either limited in existing systems that employ exclusive locking or concurrency control algorithms such as operational transformation (OT) may be employed to enable concurrent access. Unfortunately, such OT based schemes are costly with respect to communication and computation. Further, existing systems are often specialized in their functionality and require users to adopt new, unfamiliar software to enable collaboration. This research discusses our work in improving consistency management in RTCES. We have developed a set of deadlock-free multi-granular dynamic locking algorithms and data structures that maximize concurrent access to shared documents while minimizing communication cost. These algorithms provide a high level of service for concurrent access to the shared document and integrate merge-based or OT-based consistency maintenance policies locally among a subset of the users within a subsection of the document – thus reducing the communication costs in maintaining consistency. Additionally, we have developed client-server and P2P implementations of our hierarchical document management algorithms. Simulations results indicate that our approach achieves significant communication and computation cost savings. We have also developed a hierarchical reduction algorithm that can minimize the space required of RTCES, and this algorithm may be pipelined through our document tree. Further, we have developed an architecture that allows for a heterogeneous set of client editing software to connect with a heterogeneous set of server document repositories via Web services. This architecture supports our algorithms and does not require client or server technologies to be modified – thus it is able to accommodate existing, favored editing and repository tools. Finally, we have developed a prototype benchmark system of our architecture that is responsive to users’ actions and minimizes communication costs

Analysis domain model for shared virtual environments

The field of shared virtual environments, which also encompasses online games and social 3D environments, has a system landscape consisting of multiple solutions that share great functional overlap. However, there is little system interoperability between the different solutions. A shared virtual environment has an associated problem domain that is highly complex raising difficult challenges to the development process, starting with the architectural design of the underlying system. This paper has two main contributions. The first contribution is a broad domain analysis of shared virtual environments, which enables developers to have a better understanding of the whole rather than the part(s). The second contribution is a reference domain model for discussing and describing solutions - the Analysis Domain Model

DIVE on the internet

This dissertation reports research and development of a platform for Collaborative Virtual Environments (CVEs). It has particularly focused on two major challenges: supporting the rapid development of scalable applications and easing their deployment on the Internet. This work employs a research method based on prototyping and refinement and promotes the use of this method for application development. A number of the solutions herein are in line with other CVE systems. One of the strengths of this work consists in a global approach to the issues raised by CVEs and the recognition that such complex problems are best tackled using a multi-disciplinary approach that understands both user and system requirements. CVE application deployment is aided by an overlay network that is able to complement any IP multicast infrastructure in place. Apart from complementing a weakly deployed worldwide multicast, this infrastructure provides for a certain degree of introspection, remote controlling and visualisation. As such, it forms an important aid in assessing the scalability of running applications. This scalability is further facilitated by specialised object distribution algorithms and an open framework for the implementation of novel partitioning techniques. CVE application development is eased by a scripting language, which enables rapid development and favours experimentation. This scripting language interfaces many aspects of the system and enables the prototyping of distribution-related components as well as user interfaces. It is the key construct of a distributed environment to which components, written in different languages, connect and onto which they operate in a network abstracted manner. The solutions proposed are exemplified and strengthened by three collaborative applications. The Dive room system is a virtual environment modelled after the room metaphor and supporting asynchronous and synchronous cooperative work. WebPath is a companion application to a Web browser that seeks to make the current history of page visits more visible and usable. Finally, the London travel demonstrator supports travellers by providing an environment where they can explore the city, utilise group collaboration facilities, rehearse particular journeys and access tourist information data

Easing the writing task: designing computer based systems to help authors

An increasing number of people interact not only with computers, but through computers. Interaction between people through computers to complete work tasks is termed Computer Supported Cooperative Work (CSCW). The scope of activities supported by CSCW systems is described, and CSCW systems which support communication, meetings and writing are discussed. More specifically, the potential for improved computer support of the writing task is investigated. It is concluded that models of the writing task and writers are not yet sufficiently accurate to be embedded in normative computer programs or systems; individual writers and writing tasks are extremely varied. Leading on from the studies of both existing systems and writing theories, requirements for generic CSCW systems, single author support systems and multiple author support systems are presented. The design of CSCW systems which support asynchronous collaborative authoring of structured documents is investigated in this thesis. A novel approach to design and implementation of such systems is described and discussed. This thesis then describes MILO, a system that does not feature embedded models of writers or the writing task. In fact, MILO attempts to minimize constraints on the activities of collaborating authors and on the structure of documents. Hence with MILO, roles of participants are determined by social processes, and the presentational structure of documents is imposed at the end of the writing process. It is argued that this approach results in a workable, practical and useful design, substantiating the view that 'minimally-constrained' CSCW systems, of which MILO is an example, will be successful. It is shown that MILO successfully meets the stated requirements, and that it compares favourably with existing collaborative writing systems along several dimensions. The limitations of work presented in the thesis are discussed, leading to suggestions for future work which will remedy deficiencies and extend the work which has been undertaken. The nature of this thesis's contribution to CSCW in general, computer supported collaborative writing, and Human Computer Interaction (HCI) is discussed

An analysis framework for CSCW systems

Software toolkits are under development to help construct applications that support group-working. Toolkit developers adopt different approaches to group-work support in order to tackle different issues and a toolkit is commonly characterised by the approach adopted. It is difficult to compare toolkits because of this lack of apparent commonality and it is difficult to decide which toolkits meet specific application requirements. [Continues.

The Creative Workspace”: A Comparative Analysis of Stakeholder Perceptions

The rise of information technologies and creative industries formed a new class of “creative knowledge workers” with special needs for a workspace design. The recent tendency of playful and bold workspace designs for creative industries was labeled by some researchers as a “creative workspace,” but a body of knowledge about design strategies supporting “creative knowledge workers’” performance is still limited. This master’s thesis research attempts to define “creative workspace” design phenomenon based on the three main stakeholder groups’ perceptions. The research analyzes existing literature and conducts in-depth interviews with designers and users to collect the data and compare the findings. Based on the findings, research proposes an interactive exploratory design game helping to easier communicated spatial ideas related to the “creative workspace” design