Group Minds and the Case of Wikipedia

Group-level cognitive states are widely observed in human social systems, but their discussion is often ruled out a priori in quantitative approaches. In this paper, we show how reference to the irreducible mental states and psychological dynamics of a group is necessary to make sense of large scale social phenomena. We introduce the problem of mental boundaries by reference to a classic problem in the evolution of cooperation. We then provide an explicit quantitative example drawn from ongoing work on cooperation and conflict among Wikipedia editors, showing how some, but not all, effects of individual experience persist in the aggregate. We show the limitations of methodological individualism, and the substantial benefits that come from being able to refer to collective intentions, and attributions of cognitive states of the form "what the group believes" and "what the group values".Comment: 21 pages, 6 figures; matches published versio

Modeling crowdsourcing as collective problem solving

Crowdsourcing is a process of accumulating the ideas, thoughts or information from many independent participants, with aim to find the best solution for a given challenge. Modern information technologies allow for massive number of subjects to be involved in a more or less spontaneous way. Still, the full potentials of crowdsourcing are yet to be reached. We introduce a modeling framework through which we study the effectiveness of crowdsourcing in relation to the level of collectivism in facing the problem. Our findings reveal an intricate relationship between the number of participants and the difficulty of the problem, indicating the optimal size of the crowdsourced group. We discuss our results in the context of modern utilization of crowdsourcing.Comment: 19 pages, 3 figure

Conflict and Computation on Wikipedia: a Finite-State Machine Analysis of Editor Interactions

What is the boundary between a vigorous argument and a breakdown of relations? What drives a group of individuals across it? Taking Wikipedia as a test case, we use a hidden Markov model to approximate the computational structure and social grammar of more than a decade of cooperation and conflict among its editors. Across a wide range of pages, we discover a bursty war/peace structure where the systems can become trapped, sometimes for months, in a computational subspace associated with significantly higher levels of conflict-tracking "revert" actions. Distinct patterns of behavior characterize the lower-conflict subspace, including tit-for-tat reversion. While a fraction of the transitions between these subspaces are associated with top-down actions taken by administrators, the effects are weak. Surprisingly, we find no statistical signal that transitions are associated with the appearance of particularly anti-social users, and only weak association with significant news events outside the system. These findings are consistent with transitions being driven by decentralized processes with no clear locus of control. Models of belief revision in the presence of a common resource for information-sharing predict the existence of two distinct phases: a disordered high-conflict phase, and a frozen phase with spontaneously-broken symmetry. The bistability we observe empirically may be a consequence of editor turn-over, which drives the system to a critical point between them.Comment: 23 pages, 3 figures. Matches published version. Code for HMM fitting available at http://bit.ly/sfihmm ; time series and derived finite state machines at bit.ly/wiki_hm

The Evolution of Wikipedia's Norm Network

Social norms have traditionally been difficult to quantify. In any particular society, their sheer number and complex interdependencies often limit a system-level analysis. One exception is that of the network of norms that sustain the online Wikipedia community. We study the fifteen-year evolution of this network using the interconnected set of pages that establish, describe, and interpret the community's norms. Despite Wikipedia's reputation for \textit{ad hoc} governance, we find that its normative evolution is highly conservative. The earliest users create norms that both dominate the network and persist over time. These core norms govern both content and interpersonal interactions using abstract principles such as neutrality, verifiability, and assume good faith. As the network grows, norm neighborhoods decouple topologically from each other, while increasing in semantic coherence. Taken together, these results suggest that the evolution of Wikipedia's norm network is akin to bureaucratic systems that predate the information age.Comment: 22 pages, 9 figures. Matches published version. Data available at http://bit.ly/wiki_nor

Human Computation and Convergence

Humans are the most effective integrators and producers of information, directly and through the use of information-processing inventions. As these inventions become increasingly sophisticated, the substantive role of humans in processing information will tend toward capabilities that derive from our most complex cognitive processes, e.g., abstraction, creativity, and applied world knowledge. Through the advancement of human computation - methods that leverage the respective strengths of humans and machines in distributed information-processing systems - formerly discrete processes will combine synergistically into increasingly integrated and complex information processing systems. These new, collective systems will exhibit an unprecedented degree of predictive accuracy in modeling physical and techno-social processes, and may ultimately coalesce into a single unified predictive organism, with the capacity to address societies most wicked problems and achieve planetary homeostasis.Comment: Pre-publication draft of chapter. 24 pages, 3 figures; added references to page 1 and 3, and corrected typ