Critical Success Factors for Positive User Experience in Hotel Websites: Applying Herzberg's Two Factor Theory for User Experience Modeling

This research presents the development of a critical success factor matrix for increasing positive user experience of hotel websites based upon user ratings. Firstly, a number of critical success factors for web usability have been identified through the initial literature review. Secondly, hotel websites were surveyed in terms of critical success factors identified through the literature review. Thirdly, Herzberg's motivation theory has been applied to the user rating and the critical success factors were categorized into two areas. Finally, the critical success factor matrix has been developed using the two main sets of data.Comment: Journal articl

Modeling views in the layered view model for XML using UML

In data engineering, view formalisms are used to provide flexibility to users and user applications by allowing them to extract and elaborate data from the stored data sources. Conversely, since the introduction of Extensible Markup Language (XML), it is fast emerging as the dominant standard for storing, describing, and interchanging data among various web and heterogeneous data sources. In combination with XML Schema, XML provides rich facilities for defining and constraining user-defined data semantics and properties, a feature that is unique to XML. In this context, it is interesting to investigate traditional database features, such as view models and view design techniques for XML. However, traditional view formalisms are strongly coupled to the data language and its syntax, thus it proves to be a difficult task to support views in the case of semi-structured data models. Therefore, in this paper we propose a Layered View Model (LVM) for XML with conceptual and schemata extensions. Here our work is three-fold; first we propose an approach to separate the implementation and conceptual aspects of the views that provides a clear separation of concerns, thus, allowing analysis and design of views to be separated from their implementation. Secondly, we define representations to express and construct these views at the conceptual level. Thirdly, we define a view transformation methodology for XML views in the LVM, which carries out automated transformation to a view schema and a view query expression in an appropriate query language. Also, to validate and apply the LVM concepts, methods and transformations developed, we propose a view-driven application development framework with the flexibility to develop web and database applications for XML, at varying levels of abstraction

An Integrated Semantic Web Service Discovery and Composition Framework

In this paper we present a theoretical analysis of graph-based service composition in terms of its dependency with service discovery. Driven by this analysis we define a composition framework by means of integration with fine-grained I/O service discovery that enables the generation of a graph-based composition which contains the set of services that are semantically relevant for an input-output request. The proposed framework also includes an optimal composition search algorithm to extract the best composition from the graph minimising the length and the number of services, and different graph optimisations to improve the scalability of the system. A practical implementation used for the empirical analysis is also provided. This analysis proves the scalability and flexibility of our proposal and provides insights on how integrated composition systems can be designed in order to achieve good performance in real scenarios for the Web.Comment: Accepted to appear in IEEE Transactions on Services Computing 201

A Framework for Semi-automated Web Service Composition in Semantic Web

Number of web services available on Internet and its usage are increasing very fast. In many cases, one service is not enough to complete the business requirement; composition of web services is carried out. Autonomous composition of web services to achieve new functionality is generating considerable attention in semantic web domain. Development time and effort for new applications can be reduced with service composition. Various approaches to carry out automated composition of web services are discussed in literature. Web service composition using ontologies is one of the effective approaches. In this paper we demonstrate how the ontology based composition can be made faster for each customer. We propose a framework to provide precomposed web services to fulfil user requirements. We detail how ontology merging can be used for composition which expedites the whole process. We discuss how framework provides customer specific ontology merging and repository. We also elaborate on how merging of ontologies is carried out.Comment: 6 pages, 9 figures; CUBE 2013 International Conferenc

Biology of Applied Digital Ecosystems

A primary motivation for our research in Digital Ecosystems is the desire to exploit the self-organising properties of biological ecosystems. Ecosystems are thought to be robust, scalable architectures that can automatically solve complex, dynamic problems. However, the biological processes that contribute to these properties have not been made explicit in Digital Ecosystems research. Here, we discuss how biological properties contribute to the self-organising features of biological ecosystems, including population dynamics, evolution, a complex dynamic environment, and spatial distributions for generating local interactions. The potential for exploiting these properties in artificial systems is then considered. We suggest that several key features of biological ecosystems have not been fully explored in existing digital ecosystems, and discuss how mimicking these features may assist in developing robust, scalable self-organising architectures. An example architecture, the Digital Ecosystem, is considered in detail. The Digital Ecosystem is then measured experimentally through simulations, with measures originating from theoretical ecology, to confirm its likeness to a biological ecosystem. Including the responsiveness to requests for applications from the user base, as a measure of the 'ecological succession' (development).Comment: 9 pages, 4 figure, conferenc