2024 Partners Survey: Key Findings and Recommendations

Abstract

The 2024 Pledge for Change Partners' survey is the first southern-led downward accountability process that seeks to promote a mutual commitment to building a stronger aid ecosystem by shifting accountability downwards and addressing power imbalances in the sector.The survey gathered feedback from 342 partners across 61 countries on the progress made by Women for Women, Cordaid, CARE International, Christian Aid and Oxfam International in meeting the three pledges: equitable partnership, authentic storytelling and influencing wider change. 79% of the partners were NGOs and CBOs operating at the national, regional, country and district levels.Through surveys and focus group discussions, partners shared their level of satisfaction with the degree to which the five signatories have demonstrated results from the showcase, reflecting a generally positive sentiment towards the signatories' equitable partnership. Using the Net Promoter Score analytical process, partners provided insights into their level of satisfaction, categorised as highly satisfied (promoters), satisfied (passives), or not satisfied (detractors)