MEDIATING EFFECT OF JOB SATISFACTION ON THE RELATIONSHIP BETWEEN MOTIVATION AND EMPLOYEE’S PERFORMANCE (A STUDY OF NON-ACADEMIC STAFF OF FEDERAL UNIVERSITY GUSAU)

Abstract

The study intends to investigate the mediating effect of job satisfaction on the relationship between Motivation and Employees Performance among the Non Academic staffs of Federal University Gusau. A quantitative survey method is employed; the data were collected from the non-academic` staff. A total of 280 questionnaires were distributed, with a response rate of 93%. Data from the questionnaires were then analyzed using Statistical Package for Social Science (SPSS). Based on the statistical findings, the study confirmed that there is a relationship between motivation and the employee’s performance. The study also reveals that Job satisfaction plays a mediating role on the relationship between motivation and the employee’s performance. The result of the study has some practical implications: it assist employers to understand that job satisfaction can mediate between motivation and employee’s performance. Since job satisfaction incorporates both emotional and attitudinal aspects, it will enable management to deduce the importance of job satisfaction as a potential determinant of many workplace outcomes. The researcher recommends that all organization should provide adequate motivational system in order to increase their productivity. On the bases of these findings, employers are continually challenged to develop extrinsic and intrinsic motivational policies and procedures that will enable them to attract, motivate, retain and satisfy their employees