User feedback plays a critical role in enhancing energy efficiency in residential buildings. By frequently understanding energy use and comfort levels, tenants can assume more informed decisions and optimize energy consumption without compromising satisfaction and comfort. Digital Feedback systems help identify inefficiencies, such as poorly efficient home components and devices or ineffective automation routines, enabling continuous improvement and personalization. Ultimately, incorporating user input fosters a more responsive, sustainable, and energy-conscious built environment. In this paper the authors present the design and development of a web-based energy and environmental platform for enhancing user's awareness and boosting energy efficiency in comfort environments. The developed platform has been tested for a limited period in two dwellings of a smart residential building. The obtained results show the effectiveness of the energy and comfort feedback provided since after isolated fault events the occupants positively reacted. Furthermore, in the two investigated dwellings a decrease of the normalized daily energy consumption has been found ranging 7−10%, leading to a more efficient energy use of residential buildings
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